Customer Services Executive in Gurgaon

Job Description

Are you a master of effective communication and possess exceptional interpersonal skills? If so, we have the perfect opportunity for you at Paisabazaar! As a Customer Service Representative for our company, you will have the chance to interact with customers on a daily basis and provide them with top-notch service. Key Responsibilities Handling customer inquiries and resolving any issues or concerns in a timely and professional manner. Providing information about our products and services to customers and assisting them with their queries. Building strong relationships with customers by actively listening to their needs and concerns. Collaborating with other team members to ensure a seamless customer experience. Documenting all customer interactions and keeping accurate records of inquiries and resolutions. Continuously improving your product knowledge to better assist customers with their needs. Going above and beyond to exceed customer expectations and leave a lasting positive impression. If you are a proactive and customer-focused individual who thrives in a fast-paced environment, then we want to hear from you! Join our team at Paisabazaar and take your customer service skills to the next level. Apply now! About Company: Paisabazaar.com is India's largest online marketplace for financial products, with over 30 million customers visiting the platform every month from more than 1200 cities and towns. Paisabazaar was co-founded in 2014 to make personal finance decisions easy, transparent, and convenient for India. Through technology and data innovations, along with a lot of hard work, we intend to make complex decisions simple for you. This philosophy has helped us become India's no. 1 personal finance platform & the only independent digital organization to disburse over 12,000 crores of loans on an annualized basis. Using data and technology innovations, we help customers choose the best & most-suited financial products. Since 2014, we have earned the trust and goodwill of over 22 million consumers. We continue to work hard to help you make the best financial decisions and provide the best experience on our platform. Show more Show less