International Customer Support

International Customer Support Representative

Location: Airoli, Navi Mumbai, Maharashtra (Work from Office)
Also hiring for: Malad, Sakinaka, Andheri, ThaneJob Type: Full-time
Shift: Rotational (US/UK Shifts)
Experience Level: Freshers / 0–2 Years

Full job description

Job Summary: Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.

Sequel HR is hiring for International Customer Support Voice Process.

Job Details:

1. Age: 18 years to 35 years

2. Minimum Qualification Intermediate (or +2 equivalent).

3. Maximum Qualification: HSC / Graduates

4. Experience Any Under Grad or Graduate Freshers.

5. Communication skills: Exceptional Spoken skills in English

6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note: Any candidate applying for this position should be okay to work from the office.

Experience: Any Under Grad/Graduate Freshers can apply.

Job Profile:

1. International Voice Customer Support

• Responsibility: Provide Technical Support to International Customers
• Shift Timings: Should be flexible to work in US Rotational Shifts.
• Desired Skills: Need Excellent Communication skills in English.
• Must-Havestrong Technical Knowledge (Hardware, Software, and networking Concepts)
• Working Days: 5 days working
• Weekly Offs: 2 Week Offs (Rotational and Split)
• Transport: Home Pickup /or Home Drop.
• Rounds of Interview: HR, Voice and Accent, Tech Test, Operations Round.

All Interviews will happen over telephonic.

Note: Any candidate applying for this position should be okay to work from the office.

The selected candidates should be able to join ASAP and have all documents handy for background verification.You can refer your friends too!!! Education High school diploma or equivalent Experience.

• Call Center experience a plus

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Speak with the employer
+91 7710066779