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International Customer Service Representative

International Customer Service Representative

Smart Seekers Consultants

0 - 2 years

|

2 - 4 Lacs

mohali chandigarh

Posted:2 days ago| Platform:

Apply

Skills Required

excellent communication in english fresher hiring international bpo us process customer relationship fluent english customer support communicational skills customer care rotational shifts client handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information about products/services to customers while maintaining high levels of customer satisfaction.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Escalate complex issues to senior team members when necessary while ensuring seamless communication with customers.

Desired Candidate Profile

Ability to work rotational shifts including night shifts as per business requirements.
0-2 years of experience in an international BPO environment handling US processes.
Excellent communication skills for effective client handling and customer relationship management.
Fluent English language skills (written & spoken).

More Jobs at Smart Seekers Consultants

International Customer Service Representative

mohali, chandigarh

Experience: Not specified

INR 2 - 4 Lacs

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