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International Calling Process - Client Support - Archetive Solutions

International Calling Process - Client Support - Archetive Solutions

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Archetive Solutions

4 - 7 years

4 - 6 Lacs

kolkata

Posted:2 days ago| Platform:

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Skills Required

client support customer support international voice bpo calling us process cse voice process international process us voice process international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:

Job Role will involve handling
Vendor calls, emails and text messages.
Convey accurate and required information
to the Clients and Other Stakeholders.
Managing the
Lifecycle of the order request
within the timelines as per SOPs.
Resolving client/vendor queries over call
and managing order queue as per SLA.

Preferred candidate profile

Should be flexible to work in
US shifts
.
Excellent oral & written communication skills, preferably from International calling background.
Should have excellent skill in email and text message handling.
Should have good typing and multi-tasking skills.

Position

Client Support Manager

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Archetive Solutions

IT Services and IT Consulting

Monroe Michigan

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International Calling Process - Client Support - Archetive Solutions