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0.0 - 1.0 years
3 - 5 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Description We are seeking freshers for the international banking process with a starting salary of up to 4.2 LPA. This role involves assisting customers with their international banking needs and ensuring a high level of service. Responsibilities Assist customers with international banking services and queries Process transactions and handle banking documentation Maintain accurate records of customer interactions and transactions Provide support in resolving customer issues and complaints Collaborate with team members to improve service delivery and customer satisfaction Stay updated on banking regulations and international financial policies Skills and Qualifications Bachelor's degree in Finance, Business Administration, or related field Strong communication skills, both verbal and written Basic understanding of banking and financial services Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work in a fast-paced environment and manage multiple tasks Attention to detail and strong analytical skills Willingness to learn and adapt to new processes and technologies
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Handle inbound calls/ email from banking customers Address customer queries related to banking products Maintain detailed records of customer interactions and transactions Provide excellent service in timely manner Required Candidate profile Excellent communication skills in English Minimum 1 year of experience in a banking customer service role Graduation is required Rotational shifts Good knowledge of banking products and processes Perks and benefits 5 days working Cab Facility Incentives
Posted 1 month ago
0.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job related information It is a UK based process where in we are hiring for two roles one is Customer Support Representative, and the other is Collections (Soft). We are looking for people with excellent Communication skills who are comfortable with rotational and night shifts and can join us immediately. Qualification required : Any Graduate/ Undergraduate (12th Pass) 24/7 (should be comfortable working in night shifts) Salary - Fresher 3.5 LPA Exp - 6 month to 2 years - 4.5 LPA Only
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
KYC Analyst (International process) Grad is a Mandatory Job location - Chennai Business KYC experience with a knowledge of AML. should have knowledge of Onboarding & Offboarding. Salary - upto 4 LPA Shift- 5days working Share your cv - 6357157173 Required Candidate profile both way cab faclity is available within 15km area range Immediate joiner Only work from office Interview mode:Virtual Immediate joiner
Posted 1 month ago
3.0 - 8.0 years
5 - 11 Lacs
Chennai
Work from Office
hiring for Assistant Manager ( AML/ KYC) Banking experience is Mandate. Client On boarding/ Client Merchant Experience. At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Carry out AML / KYC reviews on customer files by gathering information gained either from the public domain and / or from client and customer. Monitoring of customer transactions and identifying suspicious behavior to provide a complete picture of customer activity. Respond to requests for information regarding appropriate KYC documents by conducting the necessary due diligence review for Low/Medium/High risk customers. Proactively manage your own allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role. Update metrics trackers accurately and in a timely manner including client and relevant workflow systems. Work collaboratively to drive ideas / solutions with pear, Team Leaders and managers which improve client and PwC's efficiency process. Implement and adapt to new or changing processes quickly. Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients. Preferred skills Experience in AML / KYC processes and procedures or willingness to learn. Knowledge of regulatory developments driving the industry and key issues affecting regulated firms. Experience in dealing with different types of company structures in different jurisdictions, funds and banking products. Experience in dealing with transaction monitoring and escalations of suspicious activity on customer accounts and protocols. A high level of attention to detail and a strong focus on quality and experience following strict processes and requirements. Experience in conducting peer quality reviews and strong coaching and feedback skills. Demonstrate an inquisitive nature which is inclined to investigate, identify issues and solve problems. Proven KYC / AML experience gained within the financial services sector. Strong written and verbal communication skills. Ability to manage own performance and meet targets in fast paced, pressured environment. Academic and Professional Experience Associate Degree with an Accounting or Finance specialization Work experience in AML / KYC would be an asset. Please share Resume to ramya.ramya1@teleperformancedibs.com Ph No : 8050980644 Best Regards Ramya V
Posted 1 month ago
3.0 - 5.0 years
6 - 7 Lacs
Hyderabad
Work from Office
Role & responsibilities We are looking for dynamic and engaging Trainers/Facilitators to deliver effective and interactive training programs for a new (to launch) omnichannel fintech account. As a Trainer/Facilitator, you will be a core driver of knowledge and skill transfer during the launch of a new Fintech account. You will deliver compelling, high-impact training across voice, chat, email, and app-based customer support channels to prepare agents to handle sensitive financial interactions. You will be responsible for facilitating new hire training, upskilling sessions, and product/process updates, while ensuring high learner engagement and retention. Key Responsibilities: Deliver instructor-led and virtual training sessions for new hires and tenured employees. Facilitate training across various channels voice, chat, email, and app-based platforms. Assist in developing training materials, job aids, and assessments in collaboration with content developers or SMEs. Track trainee progress, identify learning gaps, and provide real-time coaching. Conduct knowledge checks, simulations, and assessments to ensure learning objectives are met. Provide nesting and post-training support by collaborating with Team Leads and Quality. Collect and analyze feedback to suggest improvements in training delivery. Stay updated on fintech trends, compliance protocols, and customer engagement strategies. Program Launch Execution Attend Train-the-Trainer sessions to master client products, tools, and customer personas. Deliver NH Training and cross-skill training according to the established curriculum and timelines. Support pilot class and early wave launches, acting as a liaison between learners, Operations, and Training Management. Provide live chat and floor support during nesting and early production to reinforce learned behaviors. Channel-Specific Facilitation - customize facilitation approach for each channel: Voice: role-play scenarios with payment disputes, authentication, and de-escalation. Chat: simulate multitasking environments with time-bound customer interactions. Email: coach on structured responses, grammar, and formatting. App/Social: demonstrate handling of mobile-first experiences, emojis, and digital tone calibration. Facilitate Fintech process-specific learning: disputes, digital wallet issues, money transfers, error codes, account security. Preferred candidate profile Bachelors Degree or equivalent experience. 3+ years of training or facilitation experience, preferably in a fintech or BPO setting. Experience handling omnichannel support preferred. Strong communication, presentation, and engagement skills. Proficient with MS Office and virtual training tools (Google Meets, MS Teams, Webex, etc.).
Posted 1 month ago
1.0 - 3.0 years
4 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Process- Bank (HRO ROlE) COMMS- CLUSTER 1 JOB PROFILE - VOICE PROCESS QUAL- GRADUATE ONLY EXP- 1 YEAR CSR SHIFT- 09am to 06pm WEEK OFF- 5 DAYS WORKING AND 2 ROT WEEK OFF SAL- 44 CTC P.M LOCATION - DADAR
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Mumbai Suburban
Work from Office
We are urgently hiring for "AML" analyst Location: Mumbai (Malad) Graduation mandatory 1 year Aml exp/Fincrime expect/us banking exp mandatory International Voice process US shift 5 days working any 2 off Ctc -7-8 Lpa HR Arti 9522754537
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Dear Candidates, Huge Opening for Fraud investigation/ Risk investigator Sal up to 7.5lpa Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development SAR/ATO/MONEY MULE Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Sameera--9900975043 Email ID - sameera@thejobfactory.co.in
Posted 2 months ago
3.0 - 5.0 years
15 - 20 Lacs
Mumbai
Work from Office
: In Scope of Position based Promotions (INTERNAL only) Job TitleQuantitative Strategist Specialist, AVP LocationMumbai, India Role Description Valuation Control (VC) Strats team, part of Group Strategic Analytics (GSA), plays a key role in supporting the banks Valuation Control (VC) function which is responsible for the independent valuation of the banks fair value balance sheet. This collaboration ensures correct fair value reporting and appropriate reserving and regulatory capital calculation for the banks financial instruments. The candidate is required to work in collaboration with Valuation managers, FO Quant across globe and drive enhancement in valuation processes and methodologies on various internal and regulatory driven projects. Candidate is required to have a deep understanding of Independent Pricing Verification, Reserves & Prudent valuation process. Candidate should be able to understand the business problem, gather information required for the implementation and provide an end-to-end optimized solution on a scalable platform. Implementation of the project needs to be done in Python programming language. Candidate should possess a very good English communication skill to coordinate and communicate his work effectively with various stakeholders spread across globe. Candidate will also facilitate and foster stakeholder relationships globally and within the local region and will also be responsible for development, Support and motivation of the team. Group Strategic Analytics Analytics and technology are seen as central to all the main units of the bank, including Investment Bank, Corporate Bank and to Risk and Control functions. The Strategic Analytics team combines expertise in quantitative analytics, modelling, pricing and risk management with deep understanding of system architecture and programming. The primary output is a scalable and flexible Front Office pricing and risk management system with consistent interface to both the Middle Office and Back Office. The consistency in analytics and the technology platform ensures that no arbitrage can exist between various parts of the Bank as well as rational allocation of constrained resources, including risk budget, balance sheet, funding, and capital. Our People Our people are outstanding individuals with agile minds, from a diverse range of backgrounds and cultures. They generate fresh ideas and innovative solutions which set us apart from our competitors and add value to our clients. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Work on automation and optimization of valuation control process Build quantitative solution and methodology around reserves, prudent valuation. Develop, Implement, enhance and maintain existing framework to measure valuation risk across the bank Understand and decipher business problem to convert into manageable smaller problem statements Coordinate and gather information from various stakeholders for deeper understanding of the business Design automated solutions which are optimized and scalable Develop libraries in Python to provide solutions to the business Remediation of regulatory as well as external and internal findings against the valuation control business Your skills and experience A strong, relevant background and 7+ years of experience working in an international Bank or comparable experience Strong analytical skills demonstrated by a background in MFE/MBA in Finance / Engineering / Mathematics / Quantitative Statistics background from top colleges Good product knowledge of derivatives and pricing in at least one asset class Equity, Credit, Rates, FX, Commodities. Experience in valuation models and pricing techniques Market risk, Middle office, Valuations background with relevant subject matter expertise in one of the three disciplines Knowledge of languages such as R / Python / SQL. Excellent communication skills and attention to detail Strong analytical, problem solving and critical thinking skills with ability to cope well under pressure and tight timelines A track record of working in Projects and supporting Production environment simultaneously Certification such as FRM or CFA or CQF is preferred Industry experience in programming in Python How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 2 months ago
4.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Must have Min 4 to 8yrs exp & 1+yrs exp as a Team Leader / Manager in International Banking Sanction Screening/ Anti Financial Crime Excellent Comms required US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Hiring for AML / KYC / KYB / Fraud Investigation Bangalore Location Min 1 year exp 5 days work 2 week off 1 way transport US Rotational shift & Off Call HR Raksha@900969073 raksha@thejobfactory.co.in
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
Bengaluru
Work from Office
International Voice – Banking Process Walk-In Interview – Freshers & Experienced Welcome! Excellent English Communication Night Shift Readiness Salary: Up to 6 LPA Work with Top International Banking Clients call avez 8951772890
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
Gurugram
Work from Office
Hiring for International Customer Service Banking Voice Process Gurgaon location Both fresher/exp. can apply Both grad./undergrad. can apply 5 days working 2 roster off US shifts Both side cabs Salary - upto 40k in hand Kashish - 9910738003 Required Candidate profile Candidiate must have excellent communication skills. Candidiate must be comfortable working in any shifts. Candidiate must be an immediate joiner. Perks and benefits Huge Incentives MIV 2500-3500 Both side cab
Posted 2 months ago
0.0 - 3.0 years
3 - 4 Lacs
Mumbai, Mumbai (All Areas)
Hybrid
US banking voice process Shifts - 24/7 rotational shifts including night shifts 5 days working any 2 rotational week offs Candidates from within hiring boundary (only Mumbai) Qualification - Graduate freshers or HSC with minimum 6 months exp Required Candidate profile DRUG TEST MANDATORY Salary - Fresher - 27k in hand 6 months exp - 29700k in hand 1 year exp - 30,700k in hand 18 months exp - 31700k in hand 24 months exp - 34400k in hand
Posted 2 months ago
7.0 - 10.0 years
4 - 7 Lacs
Pune
Work from Office
Role & responsibilities Preferred candidate profile Perks and benefits
Posted 2 months ago
3.0 - 5.0 years
3 - 3 Lacs
Madurai
Work from Office
Role & responsibilities Accounting & Reporting 1. Manage day-to-day accounting operations, including payments, bank reconciliations, and ledger management. 2. Prepare monthly MIS reports, Profit & Loss statements, and support management review. 3. Review Trial Balance and support internal and external audits. 4. Assist in budgeting, cost control measures, and maintaining internal financial controls. Forex & Banking 1. Handle foreign exchange transactions related to exports and imports. 2. Coordinate with banks for inward and outward remittances. 3. Monitor forex rates and maintain records of gains/losses. 4. Manage export finance tools including packing credit, working capital limits, and other trade-related finance. Export & Import Documentation 1. Check, verify, and process documents related to export and import transactions (Invoices, Shipping Bills, Letter of Credit, etc.). 2. Liaise with banks for realization and regularization of export bills. 3. Handle export benefit schemes such as Advance Authorization, EPCG, ECGC, and RCMC. 4. Coordinate ECGC policy coverage and export payment follow-ups. Compliance & Regulatory Reporting 1. Ensure compliance with statutory bodies such as RBI, FEMA, DGFT, Customs, etc. 2. Prepare and file returns for ECGC, Coir Board, and other export-related agencies. 3. Ensure timely filing of statutory returns including TDS, GST, and other applicable tax compliances. 4. Generate reports using ERP tools (e.g., QlikView/SAP/Tally). Required Skills & Competencies: 1. Strong knowledge of export documentation and foreign exchange regulations. 2. Proficiency in accounting principles and statutory compliance. 3. Experience in handling ERP systems and financial reporting tools. 4. Attention to detail, analytical mindset, and strong coordination skills. 5. Working knowledge of RBI, FEMA, DGFT & Customs procedures is preferred. Preferred candidate profile Qualification & Experience: 1. B.Com / M.Com / MBA (Finance) / CA Inter preferred. 2. 3- 5 years of relevant experience in accounts, forex, and export operations. Perks and benefits: As per the Industry Norms. Interested candidates can apply for the job & for more details please call, Mobile: 93459 12525. Website: https://vaighai.com/ Company: Vaighai Agro Products Limited Location: Anna Nagar, Madurai 625 020
Posted 2 months ago
3.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Job Description: Value Proposition Deliver value by proactively identifying regulatory and internal control weaknesses through risk-based testing, validating businesses adherence to evolving regulatory standards Minimize compliance and regulatory risk and strengthen governance by providing actionable insights that drive continuous compliance improvement Job Details Position Title: Lead Advisor - Compliance Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: The compliance testing team operates as an independent function within the broader compliance framework. This team is responsible for accessing the effectiveness of controls and processes to meet regulatory obligations. The team conducts targeted reviews across business lines and functions, identifies potential compliance gaps and works with the business functions on guiding them with remediations. By leveraging deep regulatory knowledge and analytical rigor, the team plays a critical role in promoting a culture of compliance and supporting the banks risk management objectives Impact: In this role, you will have a direct impact on the bank s ability to maintain regulatory compliance and operational integrity. By leading complex compliance testing initiatives, you ll identify control gaps, assess regulatory risk exposure, and drive the development of effective remediation strategies. Your leadership will empower the team to deliver high-quality, risk-based reviews that influence business practices and strengthen the compliance culture. Your insights and recommendations will inform senior management decisions, helping the organization navigate regulatory change, avoid potential enforcement actions, and build long-term trust with regulators, clients, and stakeholders Key Deliverables: The Role Holder will be responsible for conducting compliance regulatory testing. In this process they will adopt the banks compliance testing standard, procedures, and industry best practices. The person in this role will be responsible for updating the status of testing, discussing delays and escalating any roadblocks to the manager The role holder will have the opportunity to lead reviews and deliver on the execution of annual compliance testing schedule. This person will play an important role in working with 2nd LOD Compliance Testing team to deliver solutions that help address the challenges faced by the growing organization The Role Holder will also be responsible for completing timely and high-quality validation activities, as well as, identifying issues, validating concerns, and observations, presenting results of reviews, interfacing with business partners, and writing reports. Additionally, the person in this role will assist with ad hoc and special projects, as required Qualification Requirements: Education Bachelor s degree in a relevant field such as Finance, Accounting, Business Administration, Economics, or Law is required Master s degree (e.g., MBA) is preferred or a plus Professional Certifications (preferred) Certified Regulatory Compliance Manager (CRCM) Certified Anti-Money Laundering Specialist (CAMS) Certified Internal Auditor (CIA) Certified Risk and Compliance Management Professional (CRCMP) Chartered Financial Analyst (CFA) or Certified Public Accountant (CPA) Experience 7-10 years of relevant experience in banking compliance, internal audit, regulatory testing, or risk management 3+ years experience with complex testing engagements Strong understanding of U.S. and international banking regulations Proven experience interacting with regulators and managing regulatory exam readiness or responses Functional and Technical Skills required: Regulatory Knowledge Compliance Testing and Monitoring Frameworks Internal Controls and Risk Assessment Audit and Assurance Methodologies Issue Validation and Remediation Oversight Project Management Regulatory Exam Support Global Banking Operations Knowledge Analytical Thinking Regulatory Interpretation Time and Priority Management Senior Stakeholder Management Relationships & Collaboration In this role, you will collaborate with key stakeholders across Compliance, Internal Audit, Risk Management, and Business Units to ensure a coordinated approach to regulatory testing and issue resolution. You will partner closely with subject matter experts, control owners, and senior leadership to understand evolving business processes and emerging risks, ensuring that testing efforts are focused, relevant, and aligned with regulatory expectations. Your ability to build strong cross-functional relationships will be essential in driving accountability, promoting transparency, and embedding a culture of compliance throughout the organization Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Dear Candidates, Huge Opening for Fraud investigation/ Risk investigator Sal up to 7.5lpa Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development SAR/ATO/MONEY MULE Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Sameera--9900975043 Email ID - sameera@thejobfactory.co.in
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
The Cryptocurrency Transaction Monitoring Analyst is responsible for ensuring the quality and integrity of cryptocurrency transactions by conducting thorough monitoring and analysis. This role focuses on quality assurance and compliance, ensuring that all transactions adhere to regulatory standards and meet the client's quality expectations. The Analyst will be instrumental in identifying potential risks, investigating anomalies, and ensuring adherence to established procedures. Key Responsibilities: • Transaction Monitoring: Continuously monitor cryptocurrency transactions to detect suspicious activities, potential fraud, and other compliance issues. • Quality Assurance: Ensure the accuracy and completeness of transaction monitoring reports, adhering to both regulatory requirements and client-specific quality standards. • Analysis and Reporting: Analyze transaction patterns and generate detailed reports highlighting findings, anomalies, and trends. Provide actionable insights and recommendations for improvement. • Compliance: Stay up-to-date with relevant regulations, industry standards, and best practices to ensure all monitoring activities are compliant with legal and client requirements. • Investigation: Conduct in-depth investigations into flagged transactions, collaborating with internal teams to resolve issues and mitigate risks. • SAR : Narrative writing with appropriate structure to be followed for SAR filing • Documentation: Maintain comprehensive documentation of monitoring activities, investigations, and compliance measures. • Continuous Improvement: Identify opportunities to enhance monitoring processes and tools to improve efficiency and effectiveness. Should Be Excellent Communication Night Shift Both Side Cab Work From Office Immediate Joiner Gurgaon Location Immediate Joiner Call For More Info 9151206474 Or share your cv at milki.bisht@nlbtech.in
Posted 2 months ago
1.0 - 5.0 years
2 - 3 Lacs
Mumbai, Mumbai (All Areas)
Hybrid
Graduate with 6 months banking experience Salary - 28,950 in-hand+ incentives 5 days working with any 2 week off Rotational shift Perks and benefits plus Incentives Based on performance Upto 5000 pm.
Posted 2 months ago
1.0 - 4.0 years
6 - 8 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job description We are Hiring for Financial US Customer Support Role & responsibilities : Answering Customer Inquiries: Responding to customer questions about products, services, orders, and company policies in a timely and accurate manner. Troubleshooting and Issue Resolution:Identifying and resolving customer issues, including technical problems, and escalating complex issues to appropriate departments. Providing Product Information:Offering detailed information about products and services, explaining features and benefits, and answering technical questions. Handling Complaints :Listening to customer complaints, empathizing with their concerns, and taking appropriate action to resolve them effectively. Processing Orders and Transactions: Handling order placement, processing payments, and managing returns, refunds, and exchanges. Preferred candidate profile : Min 1 year of International Voice Exp. is mandatory Must be flexible to work in US Shift Graduation Mandatory (Finance Graduate) Excellent Communication Required Perks and benefits 5 Days working Both Sides Cab To apply share your cv at sophiya.massey@careernet.in or call/ whatsapp @Sophiya on 7042266439
Posted 2 months ago
1.0 - 6.0 years
1 - 5 Lacs
Chennai
Work from Office
Role Description This is a full-time on-site role for a Senior KYC Analyst located in Chennai. The Senior KYC Analyst will be responsible for day-to-day tasks related to analyzing customer data, conducting due diligence, assessing financial information, and handling sanction-related matters. And should have worked with UK BANKS. Role : Sr. KYC Analyst Key skill: KYB, AML, Business KYC, Organization KYC, Onboarding & Off-boarding Experience is a must. Must Haves: Minimum 6 Month Experience in international KYC/AML is a Must. Excellent Communication is a Must. (Excellent coms written & verbal) Graduation is a Mandatory. Salary 30% hike on previous salary (Max can go upto 5.5LPA) International shifts - Night shifts 5Days working with Sat Sun fixed week off. Both way Cab provided Should have worked with UK Banks in onboarding & off-boarding. Mode of interview: Virtual & F2F both. Preferred profile: Graduate / Post Grad both are fine. 6month or above experience in international Business KYC. (with UK/ US based banks) Candidate who has worked with UK Banks on business accounts. Basic knowledge of onboarding & offboarding Immediate joiners preferable who can join within a week. Work Location- Perungalathur, Chennai. Contact Person: HR Simran. Kindly share your resume - Simran.Singh14@TeleperformanceDIBS.com
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: JOY 7996004799 (Please send us a message on WhatsApp in case the numbers are busy). Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, JOY 7996004799
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: Maria 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Maria 9986584828
Posted 2 months ago
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