361 International Banking Jobs - Page 10

Position Purpose Within Client Engagement & Protection IT, we seek a seasoned lead for the CIO office Business Management function in Mumbai. The candidate will be responsible for the operational, strategic, financial, and governance functions supporting the CIO office and wider IT leadership of CEP IT. This role requires strong leadership, analytical, and stakeholder management skills to liaison with senior leadership in India and Paris to support services and own & drive strategic topics. This role is a permanent member of the CEP IT ISPL EXCO. Responsibilities Direct Responsibilities Industrialize the CIO office team by having required SOPs, SLAs, Book of work, Annualized calendars, meeting cascades, KPI setups, etc. Collaborate with global CIO office team on various topics like Budget life cycle management, resource management, reporting, invoicing, synchronizing with different teams and systems, business continuity management. Steering and Reporting Prepare high-impact presentation decks to support decision making, timely, accurate and contextual reporting to stakeholders. Coordination with different HR, Finance, Technology and BM functions. For e.g. Rewards & Recognition program, people engagement initiatives in CEP IT, WFH/ RTO analysis, etc. Own and drive a transversal CEP transformation stream. From time to time will be responsible to support / own different services and projects for CIO office for e.g audits, employee engagement, automation initiatives, obsolescence management, vendor connects, etc. Organize townhalls, hackathons, employee engagement events. Appraisals and performance management of team, Successor planning, team management. Contributing Responsibilities Contribute to ISPL / Global initiatives in the organisation Technical & Behavioral Competencies Excellent communicator - verbal & written. Perfectionist striving for preciseness and quality. Broad understanding of CIB / International Banking functions. Understanding of GCC, Software delivery life-cycle processes. Strong leadership and influencing skills. Ability to prioritize while having competing priorities and meet strict deadlines. Ability to organize, delegate, track. Resourceful to quickly understand complexities involved, simplify, and provide the way forward. Strive for automation of tasks and adoption of pertinent tools. Personal drive to make a difference. Nice to have Skills: Handson Data Analytics / Power BI. Experience on AI machine learning. Facilitation skills for driving workshops. Specific Qualifications (if required) 12+ Business management / Project Management experience with at least 3 years in the financial domain. Prior experience of leading a business management team. MBA or equivalent skills. Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral & written Decision Making Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Ability to set up relevant performance indicators Ability to manage / facilitate a meeting, seminar, committee, training Ability to inspire others & generate people's commitment Ability to develop and leverage networks Ability to anticipate business / strategic evolution Education Level: Master Degree or equivalent Experience Level At least 12 years.

Required - Excellent Communication Skills in English Min. 2 yr exp. - Customer Support (Intern. Voice Process) B2C 24*7 Shifts Virtual Interview Any Graduate Share cv's on - 9257669383 (Harsha) Perks and benefits Both way cab's Night Allowances Incentives

Intl Banking Voice – Manyatha Tech Park | 4–5.5 LPA | 1-way transport | UK/US shifts | AMCAT 60, Versant 65 | 4 rounds: HR, V&N, Versant, Ops | Min 1 yr Intl BPO exp or Freshers with great English | Walk out with your offer! Call Safina-9845658638

Position Purpose The Senior Associate/Asst. Manager will independently control/process the workflow related to Letter of Credit, Bank Guarantees and Collection transactions referring SOP and ensuring accuracy. This role requires a deeper understanding of trade finance products life cycle, flow of accounting entries in system and the ability to coordinate with various team for complex transaction. Responsibilities Direct Responsibilities Independently review and analyze various stages of Letter of Credit, Bank Guarantees, Collection, Discounting Import Remittance transactions and instruct relevant team for processing. Ensure monitoring of workflow tool for Clients transactions Request Incoming SWIFT messages. Ensure timely processing of LC Collection Settlements, LC Cancellation and Tracer for overdue bills. Timely processing of Clients LC BG Opening/Amendment Request, handle Collection document. Bank Guarantee Commission management which includes Commission settlement, Commission Claim, Tracer for overdue commission Monitoring/Reconciliation of accounting entries related accounts. Monitor Nostro Reports to act on incoming funds, investigate unclear items and escalate ageing items. Monitor Internal Account to identify accounting errors and pass correction entries. Ensure that transaction processed as per Site-specific Standard Operating Procedures (SOPs) within agreed Turn-around-time (TAT) and highlight if any procedural modifications/improvement is required. Ensure all actions are complied with relevant SOP, regulations, and internal policies and sanctions. Ensure KPI is maintained below the site specific KPIs for Errors and incident. Ensure adherence to internal guidelines and compliance aspects with Zero tolerance policy. Coordinate with internal teams to ensure timely and accurate regularization of accounting errors. Ability to handle high volumes without compromising on accuracy in processing. Serve as a point of contact for stakeholders regarding Workflow Accounting Entries matters. Prepare regular reports on transaction handled, highlighting key metrics and trends. Stay updated on changes in trade finance regulations and best practices. Knowledge on UCP/URR/URDG and ISP guidelines. Contributing Responsibilities Provide guidance and support to junior associates. Collaborate with team members to resolve issues and standardize processes. Stay updated on changes in trade finance regulations and best practices. Conduct periodic reviews of related processes to identify gaps and rectify discrepancies. Supporting in clearing the Internal Audit queries. Technical Behavioral Competencies Bachelors degree in finance, Business Administration, or a related field. A masters degree or professional certifications in trade finance are a plus. Professional certifications in trade finance (e.g., CDCS, CSDG) would be an added advantage. 3-7 years of experience in trade finance, with a focus on various stages of LC and BG transactions /Reconciliation/Accounting/Import Remittance/ Strong analytical skills and attention to detail. Good understanding of regulatory requirements and trade finance systems. Effective communication and interpersonal skills. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral written Ability to collaborate / Teamwork Ability to deliver / Results driven Creativity Innovation / Problem solving Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to develop others improve their skills Ability to develop and adapt a process Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 3 years Other/Specific Qualifications (if required)

Role Description This is a full-time on-site role for a Process Trainer located in Mumbai . The Process Trainer will be responsible for conducting training needs analysis, delivering new hire training sessions, developing training materials, and presenting information to various teams. The role involves analyzing training effectiveness, providing feedback to trainees, and continuously improving training programs to meet business objectives. Interested Candidates can share your CV on Gayatri.hegishte@sterling-outsourcing.com OR 9958117259 ONLY PEOPLE WITH PRIOR BPO EXPERIENCE RESIDING IN MUMBAI SHOULD APPLY EXPERIENCE IN A BANKING DOMAIN IS A MUST Job Description & Qualifications Training Needs Analysis and New Hire Training skills Support to OJT Strong Presentation and Communication skills Analytical skills to assess training effectiveness Excellent interpersonal and organizational skills Ability to work collaboratively and adapt to changing requirements Experience in training is must.

Position: Team Lead (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Location: Powai, Mumbai Experience: Minimum 4 years of experience as a Team Lead (Operations) on papers in a BPO set-up. Location: Applicable for candidates based out of Mumbai only. Outstation candidates, please don't apply. Interested Candidate can share their CV on juhi.sawant@sterling-outsourcing.com or 9958117259 ONLY CANDIDATE WITH PRIOR INTERNATIONAL BPO EXPERIENCE RESIDING IN MUMBAI SHOULD APPLY EXPERIENCE IN BANKING DOMAIN IS MUST. Hiring for Team manager position for Sterling unit based out in Powai, Mumbai . We are looking for a team manager who has a prior experience of handling a team in a BPO in International Banking sector . The role involves supervising daily operations, driving team performance, ensuring adherence to SLAs while maintaining quality and process improvement ideas. Looking for people who can join us within a week. Shift - 24/7 shifts with 5 days working and rotational offs. Team Leadership & Supervision Lead and motivate a team of agents to achieve performance metrics. Conduct regular team meetings to communicate updates, expectations, and address concerns. Foster a positive work environment that encourages teamwork and personal growth. Performance Management Monitor individual and team performance against established KPIs (Key Performance Indicators). Provide regular feedback, coaching, and performance appraisals to team members. Implement performance improvement plans when necessary. Training & Development Identify training needs and coordinate training sessions for team members. Support new hires through the onboarding process and ensure they are adequately trained. Encourage continuous learning and development within the team. Quality Assurance & Client Engagement Ensure adherence to quality standards and compliance with company policies. Conduct regular quality checks and audits on agent interactions. Address and resolve quality issues promptly. Handle escalated customer issues and complaints, providing resolutions in a timely manner. Operational Efficiency & Reporting Manage daily workflow and adjust staffing levels as needed to meet client demands. Collaborate with the Operations Manager to develop and implement process improvements. Track and report on team performance metrics and operational outcomes. Prepare and submit regular reports to the Operations Manager.

We are looking for a team manager who has a prior experience of handling a team in a BPO. Looking for people who can join us within a week. Interested candidate can share their resume on juhi.sawant@sterling-outsourcing.com or 9958117259

Must have Min 1+yrs exp as a Team Leader from International Voice Banking Process BPO. Must know KPI's KRA's & Operations Metrics US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Job Description NRI Relationship Officer To introduce & acquire new NRI customer in the identified segment and reference generation from the specified catchment KEY RESPONSIBILITIES/ ACCOUNTABILITIES Core Responsibilities To ensure sourcing of quality current accounts with higher product mix (higher CASA variants), segments and constitution mix To achieve monthly customer acquisition target To cross- sell other Banking and Asset products To cross-sell TPP products to the acquired customers To maintain good relationship with the customers and seek referrals To ensure right product to customer, a/c opening in defined TAT, high FTR, M+1 activation and follow up use of account for business transactions To activate customers on digital channels, hooks and attachment products To ensure catchment mapping & scoping exercise and provide regular feedback to the Seniors on various business opportunities, customer needs and competition benchmarking To abide by the selling norms defined by the organization and adherence to guidelines by internal & external regulators To adhere to sales process & KYC Norms of the bank Catchment scoping and generation of NTB leads in the BSA of mapped branch.

Urgent Hiring for International Customer Service Specialist Experience : Minimum 2 years experience into international voice, customer support, chat or email . (should have exp. into banking industry, fintech or financial) CTC : Good hike in current CTC. Notice : Maximum 30 days Notice period. Working days & shift : Rotational shifts and rotational week off. Interested candidates can share their resume below mention mail id : harshita.sen@tdcx.com or 9098529507 Who are we looking for? Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree in any field. To be successful in the role, you should have a keen interest in the e-Payment/Finance related field, love working in a customer-focused environment and enjoy investigative and problem resolution duties. • Provide exceptional service to E-payment users via phone, chat, and email. • Build strong relationships with team members and e-Payment users. • Investigate user issues, discover bugs, and resolve them as soon as feasible. • Advocate for users and share best practices with the team to continuously enhance our processes. • Update the internal knowledge base when you learn something new. • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO 18295-1 Quality Management System of TDCX. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

Intl Banking Voice – Manyatha Tech Park | 4–5.5 LPA | 1-way transport | UK/US shifts | AMCAT 60, Versant 65 | 4 rounds: HR, V&N, Versant, Ops | Min 1 yr Intl BPO exp or Freshers with great English | Walk out with your offer! Call Azra @ 9972296132

Experience - Banking Process is mandatory and Please share your profile at surbhi.malhortra@nlbtech.com Leadership and Team Management: Provide strategic direction and leadership to a team of 60-90 professionals, fostering a high-performance culture. Manage recruitment, training, and development of team members to ensure they have the skills and knowledge to perform effectively. Conduct regular performance reviews, set goals, and provide coaching and mentoring to staff. 2. Operational Excellence: Oversee banking and financial operations, including reconciliation, retail loans, commercial loans, and mortgage processes. Ensure operations are conducted efficiently, accurately, and in compliance with regulatory standards and internal policies. Develop and implement process improvements to enhance operational efficiency and effectiveness. 3. S trategic Planning and Execution: Contribute to the strategic planning and execution of banking and financial services initiatives. Identify opportunities for differentiation and value addition within the operations. Collaborate with senior leadership to develop and implement strategies that support business growth and customer satisfaction. 4. Risk Management and Compliance: Ensure all operations comply with relevant regulations, standards, and internal policies. Implement risk management practices to identify, assess, and mitigate operational risks. Maintain robust documentation and reporting systems to ensure transparency and accountability. 5. Continuous Improvement: Drive a culture of continuous improvement within the team. Leverage technology and innovation to enhance service delivery and operational efficiency. Monitor industry trends and emerging technologies to keep operations current and competitive. Please Share your profile at surbhi.malhotra@nlbtech.com

International Banking only Immediate joiners only 5 days work 2 week off 1 way transport US Rotational shift/Off Min 1 year exp Bangalore location 3 round of interview Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Role & responsibilities Handle inbound/outbound calls and provide exceptional customer service for Verizon telecom services. Troubleshoot technical issues and resolve billing or service-related queries efficiently. Document all customer interactions accurately in the system. Ensure first-call resolution and maintain high levels of customer satisfaction. Adhere to quality standards and meet daily performance metrics. Work in a fast-paced, target-driven international voice support environment. Preferred candidate profile Experience: 01 years in international voice process / telecom support preferred. Education: UG (Any Stream); Graduates preferred. Freshers may apply. Skills: Excellent communication skills in English (Mandatory). Strong problem-solving ability and customer-centric mindset. Comfortable with rotational night shifts. Willingness to work from the office (Koramangala location). Best Regards RINKY- 79961 80830 (if not reachable share your CV on whatsapp for further details) Dont miss this chance

Hi Folks! Greetings from TaskUs! Were all about inclusiveness and creating an environment where you and your career can thrive—a place where your voice matters! We have a fantastic opportunity to join ourhashtag#RidiculouslyGood team and make a big impact athashtag#TaskUs, where ourhashtag#PeopleFirstCulture shines! Role: Team Lead Location: Gurugram Process: Voice, Fintech process Experience: 10 months of International Fintech experience as a Team Leader in voice/non voice, or blended processes (AML,KYC,Fraud, payment, disputes,transaction monitoring) Shifts: Rotational shifts & week-offs Work: From Office Know someone who fits the bill? Tag them below or spread the word! or share your CV at rajal.garg@taskus.com Preference - Immediate Joiner. Regards, Rajal 8141444230

Role & responsibilities Handle inbound/outbound calls and provide exceptional customer service for Verizon telecom services. Troubleshoot technical issues and resolve billing or service-related queries efficiently. Document all customer interactions accurately in the system. Ensure first-call resolution and maintain high levels of customer satisfaction. Adhere to quality standards and meet daily performance metrics. Work in a fast-paced, target-driven international voice support environment. Preferred candidate profile Experience: 01 years in international voice process / telecom support preferred. Education: UG (Any Stream); Graduates preferred. Freshers may apply. Skills: Excellent communication skills in English (Mandatory). Strong problem-solving ability and customer-centric mindset. Comfortable with rotational night shifts. Willingness to work from the office (Koramangala location). VIRTUAL DRIVE : Date: 19th June 2025 Best Regards SAM- 9513900440 (if not reachable share your CV on whatsapp for further details) Dont miss this chance

10+ years of experience in a Manager role, in BPM, IT & ITES industry. - Operations/People/Stakeholder Management - "Mortgage/BFSI US International Experience in BPO/BPM Mandatory" Watsapp (Anuj - 8249759636) for further details.

Process: US banking process Shift: 24/7 5 days working with 2 week off Need excellent communication loc: Thane / malad Salary: 1year Exp -flat 35k+retenation bonus Qual : HSC / Graduate with 1year any experience will do

Hiring Alert Backend Process at WNS! We are excited to announce new openings for a Backend Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! Require - Proficiency in Bengali and English Job Role: Customer service background ( Non Voice ) Location: WNS, Gurgaon near World tech park, sector 30 Shift: Rotational Cab Facility: Available(Depends on shifts) Budget- Maximum upto 4.5 Lpa Experience- 06 Months- 3 Years Language- Bengali, English Key Responsibilities: Handle customer queries via and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent Bengali communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Freshers and experienced candidates are welcome! --- Walk-In Drive Details: Dates: 19th May to 20th May Time: 11:00 AM 2:00 PM Venue: WNS, Gurgaon, World tech park, Sector 30 Important: Please mention "HR Bhargavi" on top of your resume when you attend the walk-in interview.

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let's face it -- how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time. Do you have what it takes to become an Operations Manager? Requirement: So, what is it we're looking for? Since this is an Operations Manager post, we'd need someone who already has the skills to even call themselves a Manager. We're looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported. Someone who has at least three years of related working experience, preferably someone who already knows how the system works -- specializing in customer experience operations and management. We need someone who is responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment. Someone who can lead and is great in analyzing situations and data. TaskUs devotes considerable resources to the wellbeing of its employees. Being a Bilingual Content Moderator means participating in counseling sessions and other wellness programs: • All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment. • All employees will attend wellness groups

Hiring Alert Backend Process at WNS! We are excited to announce new openings for a Backend Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! Require - Proficiency in Urdu and English Job Role: Customer service background ( Non Voice ) Location: WNS, Gurgaon near World tech park, sector 30 Shift: Rotational Cab Facility: Available(Depends on shifts) Budget- Maximum upto 4.5 Lpa Experience- 06 Months- 3 Years Language- Urdu, English Key Responsibilities: Handle customer queries via and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Freshers and experienced candidates are welcome! --- Walk-In Drive Details: Dates: 19th May to 20th May Time: 11:00 AM 2:00 PM Venue: WNS, Gurgaon, World tech park, Sector 30 Important: Please mention "HR Bhargavi" on top of your resume when you attend the walk-in interview.

Des:Phone Banking Officer Salary:21k in hand for freshers 1 yrs + exp in BPO will get 5 lakh ctc Shift timings : 7 am to 3 pm, 10am to 7pm & 11pm to 7am(for males) Walk-in and telephonic interviews conducted call 8080126356 Ekta www.hyfly.in Required Candidate profile Attend calls of existing customers and resolve their complaints or queries Make sure 100% correct and complete information is shared In case they are looking for any financial services then do needful Perks and benefits Medical Allowance + Performance based Incentives

Hiring for Quality Assistant Manager International Banking process Experience. ( KYC/ AML/ client On boarding Job description Essential Duties and Responsibilities: Responsible to ensure the required number of evaluations i.e. Quality, CSAT, Complaints etc. are completed as agreed with clients for KYC/ AML process. In charge of maintaining evaluations completed by the quality team in the central data base as defined by operations/clients Conducting / attending regular Gauge RNR & Calibrations with team to maintain level of knowledge of the supervisory staff Gauging effectiveness of daily/weekly briefings and cascading updates to all on the operations floor by conducting dipstick checks on a regular basis Responsible for super audits to ensure adherence of Compliance and Quality guidelines agreed between operations / clients Aligning quality analysts to respective teams to ensure the daily / weekly / monthly quality activities are covered with all operational teams Manages quality related escalations and preparing RCAs with closure with operations and client Managing shift timings & leaves for the Quality and training team Manages and takes accountability of grooming quality analysts, trainers and advisors to meet process and functional expectations Foster team work environment Maintain team engagement and improve employee knowledge retention & Performance Being proactive in identifying learning and development needs of the team members/advisors Managing training department and New hire trainings for the program Understand the training needs shared by internal and / or external customer(s), manage and improve the performance of the program / process, prepare training plan, coordinate and liaise with various teams to effective execution To ensure continuous improvement in the training performance of the process To define, standardize and monitor training and quality parameters and thereafter make recommendations for ongoing improvements. Spearheading continuous improvement in training and quality metrics of the programs and to drive improvement projects across businesses Establish and maintain communication with clients to understand needs, resolve issues, and meet expectations. Education & Experience: Minimum Graduate Should have knowledge of Six sigma and lean methodology Overall Years of Experience and required Skill Sets: Minimum 6 - 10 years with 2 yrs of people managerial experience in Quality and training Experience in Customer Service would be preferred in BPO industry (voice) Knowledge in operation will be an added advantage Work Requirement 5 days working 24/ 7 shifts Relevant experienced Interested candidates please share your resume to ramya.ramya1@teleperformancedibs.com PH No: -8050980644 ( 11 am to 5 pm ) Skills: AML/ KYC/ KYB/ transaction monitoring/ Client on boarding/ merchant on boarding . Role: Customer Success, Service & Operations - Other Industry Type: BPM / BPO Department Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations Best Regards Ramya V

Role & responsibilities Review customer profiles to identify possible patterns of money laundering and terrorist financing activity, ensuring compliance with applicable internal policies and procedures and external regulations; Review and analyze suspicious/unusual patterns of activity utilizing various internal systems, reports and external data sources. Contact clients to complete follow-up to plug the gaps in KYC requirements Conclude whether further investigation is warranted based on a reasonable assessment of information obtained; Review, collect and transmit supporting details to the Assistant Manager / Manager of Operations upon conclusion of review; Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events; Follow appropriate escalation matrix and proactively highlight questionable profiles based on logical reasoning against text-book approach towards procedures; Keep current with understanding of systems, policies, procedures and US regulations Provide a supporting role to on-shore business partners. Assist in reviewing alerts and provide support on all AML and KYC monitoring functions performed by Global CDD; Preferred candidate profile 1. Excellent Communication (Mandate) 2. Customer service 3. Kyc Knowledge

Hiring Alert Backend Process at WNS! We are excited to announce new openings for a Backend Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! Job Role: Customer service background ( Non Voice ) Location: WNS, Gurgaon near World tech park, sector 30 Shift: Rotational Cab Facility: Available(Depends on shifts) Budget- Maximum upto 4.5 Lpa Experience- 06 Months- 3 Years Language- English along with Urdu , English along with Bengali Key Responsibilities: Handle customer queries via and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Freshers and experienced candidates are welcome! --- Walk-In Drive Details: Dates: 18th May to 20th May Time: 11:00 AM 2:00 PM Venue: WNS, Gurgaon, World tech park, Sector 30 Important: Please mention "HR Ashina" on top of your resume when you attend the walk-in interview.