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1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from THE JOB FACTORY !!! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities. For More Details Call : HR PAVITHRA -- 9538878908 (Call or whatsapp ) Email ID : pavithrat@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: Fresher or Experience both can apply - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR PAVITHRA -- 9538878908 (Call or whatsapp ) Email ID : pavithrat@thejobfactory.co.in ONLY BANGALORE LOCATION ****DO REFER YOUR FRIEND'S****
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from THE JOB FACTORY !!! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities. For More Details Call : HR PAVITHRA -- 9538878908 (Call or whatsapp ) Email ID : pavithrat@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: Fresher or Experience both can apply - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR PAVITHRA -- 9538878908 (Call or whatsapp ) Email ID : pavithrat@thejobfactory.co.in ONLY BANGALORE LOCATION ****DO REFER YOUR FRIEND'S****
Posted 1 month ago
2.0 - 7.0 years
4 - 4 Lacs
Gurugram
Work from Office
Please call/WhatsApp Nadir @ 9899682309 to apply. Virtual Interview IMMEDIATE JOINERS ONLY AML Analyst Role Salary up to 4.5 LPA plus Minimum 2 Year exp in international banking is a must. Required Candidate profile Candidates must be comfortable with Night Shifts For more information Please reach out to Nadir @ 9899682309.
Posted 1 month ago
1.0 - 2.0 years
5 - 6 Lacs
Pune
Work from Office
Experience Required: Minimum 1 Year in International Voice Support Process Type: Voice –International Only Graduates CTC Up to 5.75 LPA+ Variables Location Pune(Hinjewadi) Immediate Joiners Only Shifts: 24*7 Shifts 2 Way Cab Contact 8769866443 Neha
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Requirements for International Voice Process: *Excellent Communication Skills *5 Days Working *Rotational Shift *HSC- 6 Month Experience Required *Graduate - Fresher/Experienced * Immediate Joiners Call HR Krapanshi 9111762733 Required Candidate profile Excellent verbal and written communication *HSC - 6 month experience required *Graduate - Fresher/Experienced *BPO/BFSI Experience preferred Looking for immediate joiners
Posted 1 month ago
0.0 - 4.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Goregaon
Work from Office
**Hiring for Multiple Processes Immediate Joiners!** Hello Job Seekers, Were back with exciting opportunities! **Openings for:** Travel Process Customer Service Chat/Blended Process Medical/Healthcare Billing Banking Process/Bank Payroll **Requirements:** HSC/Graduate Freshers & Experienced both can apply Excellent English Communication Skills Willing to work 24x7 shifts (2 rotational offs) **Salary:** Up to 42K + Incentives **Job Locations:** Thane / Navi Mumbai / Mumbai **Perks:** Easy selection process Immediate joining Walk-in or Virtual interviews available Apply Now & Grab the Opportunity! Interested Candidates share resume on pallav@careerguideline.com OR Contact Hr Pallav 72768 25565 If you have any references your friends, colleague or family share their profile or number as well Happy job hunting!!!
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
Hiring for voice / chat / blended process. 5 days working 2 offs Rotational shifts / offs Grad / UG EXP / Fresher Salary : 2.25 - 5.5 LPA Cabs available Call :Yashraj Anand: 9910986621 Riya : 9810963162 Kanchan : 9810359490 Amitesh Kumar 9810898521
Posted 1 month ago
0.0 - 4.0 years
4 - 5 Lacs
Noida, New Delhi, Faridabad
Work from Office
Hiring for customer service profile- Voice International voice process- US Process 5 days working, 2 rotational off Work from office only Both side cabs + Other benefits Location- Gurgaon & Noida Salary up to 5lpa + Incentives Need immediate joiners Required Candidate profile Contact to apply HR Ridhi - 8178280056 HR Deepali- 9650092537 HR Abhishek- 9650092537
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
Hiring for International Bpo's for customer service and tech process. 5 day working 2 offs voice / chat / blended grad/Ug, EXP/ Fresher Cab & rotational shifts Call : Yash : 9910986621 Amitesh :9810898521 Riya :9810963162 Kanchan: 98103 59490 Required Candidate profile Candidate must have excellent written & spoken english communication skills. Candidate must be an immediate joiner. Candidate must be comfortable working in any shift. Face 2 Face interviews only. Perks and benefits Both side cabs Incentives 2500 MIV
Posted 1 month ago
8.0 - 13.0 years
30 - 32 Lacs
Kolkata
Work from Office
Analysis of financial data, including variance analysis Working Capital planning Financial performance optimization IRR Analysis Ratio Analysis Knowledge in International Taxation Knowledge in International Banking Knowledge in Budgeting Experience in finalizing accounts, and dealing with domestic tax laws preferred
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
International Voice/Blended Process Any grad. fresher or undergrad. with 1 year int. BPO exp. can apply (No B.tech fresher) 5 days working 2 roster off US shifts Both side cabs Inc. Salary-upto 30k for freshers & upto 43k for exp. Kashsih-9910738003 Required Candidate profile Candidate must have excellent written & spoken english communication skills. Candidate must be an immediate joiner. Candidate must be comfortable working in any shift. Face 2 Face interviews only. Perks and benefits Both side cabs Incentives 2500 MIV
Posted 1 month ago
0.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Opening in Customer Services Voice Process Job Location Thane 24*7shift with 2 off Hsc Graduate 1yrs Experience required Need Excellent communication Immediate Joining HR / VNA / OPS -Virtual Interview Hr Sujata - 7738115585
Posted 1 month ago
3.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
NTT DATA is Hiring for Process and Communication Trainer at Noida Location. In these roles, you will be responsible for: Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per required standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Requirements for this role include: Overall 5+ year(s) of experience in BPO/International Banking Domain (AML /KYC/Customer Screening/Credit Cards) /Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Shift: Flexible Shift Timings (Monday to Friday Work from Office). Candidate should be open to work in Night Shift as well. Interested candidates may share their updated resume on Manori.Sachdeva@nttdata.com
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Mumbai
Work from Office
SUMMARY Job Opportunity: Banking Operations Process Executive About the Client: Our client is a CMMI level 4 company, a global IT solutions provider specializing in delivering simple and scalable solutions to address complex business problems. With a team of over 1,500 staff, they offer technical and domain expertise across multiple platforms and industries to help enterprise companies drive productivity, efficiency, and maximize their technology investments. Job Description: Updating and maintaining customer account information in client applications. Handling the Bank's branch requests and nurturing relationships. Addressing ad-hoc requests and escalations in a timely manner. Reviewing and completing daily work inflow from commercial bankers, bank customers, and prospects. Demonstrating willingness to learn with limited training and possessing complete knowledge of unique client databases/applications. Meeting/exceeding customer SLAs/expectations in terms of quality & TAT. Requirements Requirements: Any graduate with 0 to 6 months of work experience in the international banking industry. General awareness of international banking products and services. Willingness to work night shifts (6 PM IST to 4 AM IST) No rotational or day shift. Location Mumbai. On-site work. Attention to detail.
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking experienced customer support representatives with excellent communication skills to join our team. The successful candidate will be responsible for providing top-notch support to international customers through voice and non-voice channels. For More Details Call: HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Key Responsibilities: Voice Process: 1. Customer support: Provide timely and effective support to customers through phone calls. 2. Issue resolution: Resolve customer queries and concerns in a professional and courteous manner. 3. Product knowledge: Demonstrate knowledge of products or services and provide accurate information to customers. Non-Voice Process: 1. Email/chat support: Respond to customer queries and concerns through email or chat. 2. Issue resolution: Resolve customer issues and provide solutions through non-voice channels. 3. Documentation: Maintain accurate records of customer interactions. Preferred Candidate Profile: 1. Education: Bachelor's degree in any discipline. 2. Experience: Minimum 1 year of experience in customer support, preferably in a BPO or international customer service environment. 3. Excellent communication skills: Strong verbal and written communication skills in English. 4. Customer-centric: Focus on providing excellent customer service and ensuring customer satisfaction. Skills: 1. Strong communication: Ability to communicate effectively with customers and internal teams. 2. Problem-solving: Ability to analyze problems and provide effective solutions. 3. Adaptability: Ability to adapt to changing customer needs and priorities. 4. Time management: Ability to manage time effectively and prioritize tasks. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Note : LOOKING FOR IMMEADITE JOINERS ONLY !!!!!
Posted 1 month ago
7.0 - 12.0 years
35 - 40 Lacs
Mumbai
Work from Office
: In Scope of Position based Promotions (INTERNAL only) Job TitleRisk Methodology Senior Specialist, AVP LocationMumbai, India Role Description TheStrategic Production and Analytics of Risk function within Group Strategic Analytics is principally responsible for daily analysis and control of various market risk metrics onboarded to banks strategic platforms. The role involves analysis of various market risk metrics including VaR / SVaR, Economic Capital, Market Risk CCAR, charges under Standardised Approach, IMA Approach (Default Risk Charge and Risk Theoretical PnL) and Credit Valuation Adjustment (CVA) under FRTB regulations. You will work with Market Risk Managers, FO Quants, Risk Methodology experts to enable accurate risk measurement and help set up processes for BAU implementation. This role also involves performing controls and checks to ensure completeness and accuracy of risk metric. The role requires application of qualitative and quantitative techniques to analyse the data and a deep understanding of Market Risk Regulation. Group Strategic Analytics Analytics and technology are seen as central to all the main units of the bank, including Investment Bank, Corporate Bank and to Risk and Control functions. The Strategic Analytics team combines expertise in quantitative analytics, modelling, pricing and risk management with deep understanding of system architecture and programming. The primary output is a scalable and flexible Front Office pricing and risk management system with consistent interface to both the Middle Office and Back Office. The consistency in analytics and the technology platform ensures that no arbitrage can exist between various parts of the Bank as well as rational allocation of constrained resources, including risk budget, balance sheet, funding, and capital. Our People Our people are outstanding individuals with agile minds, from a diverse range of backgrounds and cultures. They generate fresh ideas and innovative solutions which set us apart from our competitors and add value to our clients. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Run all production process and controls to check completeness, accuracy and timeliness for Market risk metrics like VaR/SVaR, Economic Capital, FRTB CVA, FRTB SA and FRTB IMA (DRC and RTPL) numbers. Finalize the market risk metric in scope and explain drivers of moves including support with complex analysis, evaluation and decision making. Identify and remediate exceptions that are raised during metric calculations both at individual Asset Class level and at DB Group level Provide analytical support to Risk Managers and FO Strats to facilitate risk management / improve risk management models / drive business decisions. Contribute to methodological enhancements, including quantitative impact analysis. Applying experience and subject matter expertise to perform Run-the-bank tasks such as market risk capital charge impact analysis for methodology, continuous improvement of processes and controls. Liaising with Market Risk Managers, FO Quants, Change teams and Methodology to perform deep dives on data challenges in new market risk models/methodology changes/RNIV and implementation of new regulations Prepare for model governance and Regulatory review process Help specify requirements and test functionalities for seamless implementation of new workflow/data/process enhancements - coordinating with Strats, FO and Risk Technology Your skills and experience A strong, relevant background and 7+ years of experience working in an international Bank or comparable experience Good product knowledge of derivatives and pricing in at least one asset class Equity, Credit, Rates, FX, Commodities or in Counterparty Credit risk. Market risk, Middle office, Valuations or Product control background with relevant subject matter expertise in one of the three disciplines Understanding of FRTB regulations, or experience in other Market Risk Regulatory areas MFE/MBA in Finance or relevant experience with Engineering, Finance or quantitative/statistics background Knowledge of languages such as R / Python / SQL. Excellent communication skills and attention to detail Strong analytical, problem solving and critical thinking skills with ability to cope well under pressure and tight timelines A track record of working in a CTB (Projects) and RTB (Production) environment simultaneously Certification such as FRM or CFA or CQF is preferred How well support you
Posted 1 month ago
8.0 - 13.0 years
37 - 45 Lacs
Pune
Work from Office
: Job Title: Document Management Systems Technology Management Lead Location: Pune, India Corporate TitleVice President Role Description We are looking for you as a Document Management Technology Lead with a proven experience in IT Technology, Product and Vendor Management and as an agile Product Owner. Your responsibility includes the definition of the IT vision and strategy for the Document Management products in line with the business strategy under consideration of regulatory requirements, including the preparation of marketing material, websites, product stores and product pricing. Additionally you are responsible for project delivery in close collaboration with the Tribe Lead, Tribe Engineering Lead and the engineering team. Team / division overview Deutsche Bank is a leading global Investment, Corporate and Private Bank with Software Development Centers in US, UK, Europe and India. Shared Applications and Services (SAS) is providing IT solutions to the Deutsche Bank IT and business units to increase software reuse and reduce costs through unnecessary redundancy in Deutsche Banks IT application landscape. SAS current focus is on Workflow, OCR, Document Management and Output Management Platforms and on Robotics Process Automation, with an ongoing extension to additional shared IT assets. While most established platforms are based on vendor products in on-premise data centers, new innovative platforms are developed for off-premise Clouds hosting to provide improved scalability and performance with AI capabilities at lower costs. The Document Management Tribe is providing Document Management and Archiving capabilities for global usage by all business lines with Squads in Germany, Romania and India. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities As a Technology Management Lead you will: Work together with the Document Management Tribe Lead, Tribe Engineering, other Agile Product Owners and Tribe Engineers to deliver new product features, onboard new tenants and consolidate legacy DMS to the strategic DMS platforms. Take responsibility for the product management, vendor management and stakeholder management of the DMS product. This includes the definition of the product vision and roadmap, product pricing and vendor risk and service management. Your skills and experience Excellent Computer Science Master or Ph.D. and/or MBA from a well known University Proven experience as an agile Product Owner, Program Manager and Project Manager Experience as IT Product Manager responsible for product strategy, marketing, vendor and cost management Strong team player, with proven ability to work in a global team and drive results both collaboratively and independently Strong analytical and communication skills, with ability to influence a wide range of decision-makers Business fluent in written and spoken English Software development skills in Java with relational databases on Linux esp. Oracle, Rest Services, Cloud Technology, Gen-AI, Microsoft Office, JIRA and Confluence Knowledge of the IBM products Filenet, Content Manager on Demand and an understanding of Document Management, Document and Data Archiving, Records Management with an understanding of data retention, legal hold and data privacy requirements in international Banking is preferred How well support you Coaching by senior IT managers and support from experts in your team About us and our teams Please visit our company website for further information https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Job Title Sr. Analyst Experience 1-4 years (Please share your cv at surbhi.malhotra@nlbtech.com Location Noida, India (WFO) Description of Position and Responsibilities: Review, validate and authorize in Cheque Fraud Adjustment in the customer account, other bank and FRB (Federal Reserve Bank). Handle accountholders who present counterfeit items. Distinguish between recover rights on alterations, fraudulent items, and forged endorsements. Use Regulation CC holds and other tools to prevent loss. Identify check washing, cash-back scams, fraudulent items, check kiting, and other types of check fraud. Listen to what your accountholder is saying to determine if a check is legitimate. Use check adjustment processes to resolve fraud and nonfraud exceptions Qualification Requirements: Education B.com/ M. Com/ BBA/ MBA, etc. Experience & Skills Excellent English written and verbal communication skills Ability to work well under pressure and to meet occasional competing deadlines while maintaining a cooperative working relationship with other employees Ability to work in a highly detailed environment where mental focus and accuracy of work output is essential Ability to simultaneously prioritize, organize and manage projects efficiently Strong Outlook and PowerPoint skills. Proficiency with Word and Excel Must be highly organized and proficient at completion of projects in a timely manner Personal Attributes: Enthusiastic, proactive, positive attitude with high integrity Good communicator verbal and written Good Analytical thinking, problem solving and resourcefulness Strong attendance and work ethic Professional demeanor and team player Ability to maintain confidentiality and discretion Well organized and able to meet deadlines Primary Office Hours: 5:30 PM IST to 2:30 AM IST
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Noida
Work from Office
Location: Noida Shift Timings: Flexible (Rotational Shifts) Please share your cv at surbhi.malhotra@nlbtech.com About the Role: We are seeking motivated and adaptable freshers to join our team in the Banking and Financial Services sector. This is an excellent opportunity for individuals looking to start their careers in a dynamic industry, with multiple process roles available, including research, remediation, keying, and data entry. Key Responsibilities: Conduct research and analysis to support various banking and financial processes. Perform tasks such as remediation, keying, data entry, or other activities depending on the process requirements, which may involve check adjustments, returns, exceptions, or other related areas. Ensure data confidentiality and integrity throughout the workflow. Work collaboratively with team members and other departments to meet project deadlines. Adapt to assigned tasks within the process as per business needs. Consistently meet performance metrics and quality standards. Training and Support: Comprehensive process-specific training will be provided to help you succeed in your role. Perks and Benefits: 2-way cab pick-up and drop-off facility for a stress-free commute. One complimentary meal provided during the shift. Exposure to multiple functional areas, enhancing your professional growth. Supportive work environment focused on learning and development.
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Mumbai, Mumbai Suburban
Work from Office
Role: Banking Operations Executive Experience: *Minimum 6 months in Banking Process* Shift: Rotational Shifts Salary: 3LPA – Up To 4 LPA Location: Malad, Mumbai (Work from Office) *Immediate Joiners Preferred* Contact: HR Krapanshi – 9111762733 Required Candidate profile Minimum 6 months in *BFSI/Banking Process* Or Any Excellent Verbal & Written Communication Local Mumbai Candidates Preferred Perks and benefits Attractive Incentives. Cab
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Gurugram
Work from Office
NTT Data Services is Hiring! Top 10 Global Services Firm is seeking Process Trainers for our Business Process Outsourcing (BPO) Center in Noida/Gurugram. The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refreshers programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Participating in client presentations and demonstrating training capabilities. Requirements for this role include: Overall 6+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST): Shift 1: 2 PM to 12 AM Shift 2: 6 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
Posted 1 month ago
2.0 - 6.0 years
1 - 5 Lacs
Noida
Work from Office
Top 10 Global Services Firm is seeking Process Sr. Trainers for our Business Process Outsourcing (BPO) Center in Noida The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for: Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Requirements for this role include: Overall 5+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST): Shift 1: 2 PM to 12 AM Shift 2: 6 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
Posted 1 month ago
3.0 - 5.0 years
6 - 8 Lacs
Goregaon
Work from Office
Roles and Responsibilities Design and deliver training programs for BFSI clients on banking products, processes, and regulations. Conduct needs analysis to identify training gaps and develop customized solutions to address them. Develop and maintain relationships with clients to understand their requirements and preferences. Collaborate with subject matter experts to create engaging content for various formats such as classroom sessions, e-learning modules, or online webinars. Evaluate the effectiveness of training programs through feedback mechanisms and make recommendations for improvement. Contact - Neelam Shah - 9594690866 Neelam.Shahu@teleperformancedibs.com
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TVTM. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions. Hiring for International Banking Process- Voice Customer Service Role Looking for people with minimum one year relevant experience in International Voice process Key Responsibilities: Provide voice support for international transactions and payments Assist with KYC, fraud-related issues, and technical troubleshooting Resolve customer queries in a timely and professional manner Maintain compliance with security and data privacy regulations Desired Candidate Profile 1-4 years of customer service experience - Voice (Only Graduate Experienced) Should possess excellent verbal and written communication Strong command of grammar and syntax Work location : TELUS International, Candor TechSpace, Sector 135, Noida Candidates should be okay with the work from office role Should be comfortable with night shifts Enjoys a flexible working schedule Perks and Benefits Working Model : 5 days (work from Office) Rotational Shifts + 2 Consecutive week Off Location : Noida Sector-135 Free pick up and drop facility will be provided within 35 Kms range Medicare Facility(Free online consultation with Doc) For more information, please connect with : antra.rawat@telusinternational.com (7042566314)
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Mumbai Suburban
Work from Office
We are hiring for Bank executive location ; Malad 5 days working 2 rotational week off salary:- 29k in hand + incentives 1 way cab facility available HR Arti 9522754537
Posted 1 month ago
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