Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 5.0 years
2 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
REQUIREMENT IN INTERNATIONAL BPO SAL UPTO 35K INHAND + INCS AND ONE SIDE CAB EXCELLENT COMMS SKILLS REQUIRED OPENING IS FOR US COLLECTIONS PROCESS LOCATION-: NOIDA CALL@9953262467 / 9205503253 or share cv to SUMIT@SHADOWPLACEMENTS.COM Required Candidate profile CANDIDATES WITH 12 MONTHS EXPERIENCE IN INTERNATIONAL PROCESS CAN APPLY MUST BE OKAY WITH ROTATIONAL SHIFT WORK FROM OFFICE CALL@9953262467 / 9205503253 OR SHARE CV TO SUMIT@SHADOWPLACEMENTS.COM
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Greetings!!! We are hiring for international banking process for top MNCs' For further queries feel free to contact or share your cv on whatsapp HR Akash 8884496981 HR Muskaan 8884496984 HR Shiva 7996772782 Job role: International banking Salary: upto 7 lpa Shift: Day rotational shift/ US rotational shift Location: Bangalore Graduation not required Roles and Responsibilities (International Banking Voice Process): Handle inbound and outbound calls from international customers regarding banking services, account queries, and transaction support. Assist with issues related to fund transfers, credit/debit card services, foreign exchange, and digital banking. Ensure strict compliance with international banking regulations and data security protocols. Escalate unresolved issues to appropriate departments while ensuring timely follow-up and customer satisfaction. Identify and report suspicious transactions or potential fraud as per company guidelines. Maintain call documentation and ensure accuracy in all customer-related data entries. Educate customers on banking products, services, and tools while promoting digital banking usage. Achieve performance targets including call quality, first-call resolution, and customer satisfaction scores. Participate in regular product and compliance training to stay updated with global banking standards. Maintain a professional and empathetic tone in all interactions, ensuring a seamless customer experience across different time zones. Preference: Prior experience in international voice process or banking domain preferred. Strong communication skills in English. Familiarity with global banking procedures, KYC, and compliance standards. Ability to work in rotational shifts and handle international customers across time zones. Proficiency in CRM tools and call-handling systems. Excellent problem-solving skills and customer-first mindset. Strong attention to detail and ability to work under pressure. Thanks and regards, Rivera Manpower Services
Posted 1 month ago
3.0 - 5.0 years
6 - 10 Lacs
Chennai
Work from Office
Title: Treasury Analyst KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver - We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity - We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what s right for the planet, the communities where we work, and our people is good for business. We Empower - We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams - We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals. Worldwide, KBR employs a diverse workforce approximately 29, 000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver. The Treasury Analyst is responsible for supporting the execution of KBR Treasury s strategy. The Treasury function drives efficient and comprehensive results to deliver accurate cash positions, forecasts, financial analysis for debt and investing activities. This position will primarily support Trade Finance and banking activities while driving towards Treasury/Finance Accounting best practices, efficiency, and automation. Scope of role and responsibilities include the following: Review and process requests for Bank Guarantees, Letters of Credit, and Surety Bonds. Prepare and submit bank applications; Liaise with business teams, global banking partners and surety brokers to ensure timely issuance and renewal of instruments. Maintain accurate records of trade finance instruments in the Treasury Management System (TMS). Review and validate bank invoices; ensure timely and accurate payments. Supports month and quarter close activities. Perform credit assessments of vendors and customers using DB reports and financial ratio analysis. Provide recommendations to mitigate credit risk and support commercial decision-making Supports the Global Bank Account Mgmt. Compliance Manager with activities to open/close and update commercial bank accounts, serve as administrator for various online bank platforms, maintaining accurate bank account records within the TMS, audit and track global signers, and completion of annual FBAR certification process. Participates and provides support to generate reports and analysis as requested/needed. Contribute to treasury automation and process improvement initiatives. Prepare and maintain documentation, process flows, and internal control procedures Support internal and external audits with required documentation and analysis. Qualification Requirements: 3 to 5 years of related work experience (Trade Finance, Treasury, Corporate Banking, Accounting) B. Com/BBM/ M. Com/ MBA in Banking Finance or Accounting Strong understanding of trade finance instruments and international banking practices. Solid MS Suite application skills: Excel (i. e. , macros, pivot tables, formulas), Word, PowerPoint, Visio, Project. Adobe/PDF, MS Teams Apps incl. : FIS, Bloomberg, Workiva, SharePoint, Power BI, Cognos, CostPoint/Deltek a plus Strong organizational skills and attention to detail Ability to manage multiple tasks and prioritize work. Solid communication skills, critical thinking, and problem solving. Possess confidence, flexibility and is a team player. Job: Accounting/Financial Primary Location: Chennai - India Organization: FINANCE AND TREASURY
Posted 1 month ago
10.0 - 15.0 years
12 - 17 Lacs
Bengaluru
Work from Office
You will be responsible for owning the operations function of the risk and compliance practice. Driving strategic approach in managing the entire account to optimally deliver the services as per the contractual obligations. You will also be responsible for revenue generation along with stakeholder management/client relationships. Your primary responsibilities include: Be well versed with KYC and AML processes at an SME level. Structure and execute all training requirements from new and existing accounts. Ensure robust compliance reporting for training functions at an analyst level. Create approved QC/QA plans and agree with clients. Develop the QC/QA process where required to be compliant with requirements. Drive quality improvements by creating action plans based on RCA. Manage accountability plans and PIPs. Review and update policy and procedure documents. Create robust quality reporting with error trend analysis. Suggest/implement process improvement ideas and drive the culture in the team. Adapting the organization's culture and driving the entire team towards a client-centric culture of growth. Ensuring effective resource management (people, technology, and infrastructure). Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in financial crimes (prevention) and compliance With an overall of 10 years of experience and 7-8 years of experience in AML/KYC. Good Knowledge of US/UK regulatory policies. Lean/Six Sigma trained/certified – not mandatory. ACAMS certified – preferred. Preferred technical and professional experience AML/KYC workflow and related tools. Preferred international banking experience.
Posted 1 month ago
6.0 - 11.0 years
4 - 9 Lacs
Noida
Work from Office
In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refreshers programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Participating in client presentations and demonstrating training capabilities. Requirements for this role include: Overall 6+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST): Shift 1: 2 PM to 12 AM Shift 2: 6 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement. Milki Bisht| Sr. Recruiter India Business | NLB Services Pvt Ltd |+91 9151206474 Email id milki.bisht@nlbtech.in
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
Designation:Customer Service - Inbound Payroll-No 1 BANK Payroll Job Location-Mumbai/Vashi/Thane Process-Inbound Salary-13k to 17K Net+Incentives Day Shift 5 DAYS WORKING Work From Office Call 9773553319 Simran email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY Perks and benefits Medical Allowance + Performance based Incentives
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring Alert Banking Chat Process at WNS! We are excited to announce new openings for Banking Chat Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! Job Role: Banking Chat Location: WNS, Gurgaon near World tech park, sector 30 Shift: Rotational Cab Facility: Available(Depends on shifts) Budget- Maximum upto 4.5 Lpa Experience- 06 Months- 4 Years Language- English along with Urdu or Bengali Key Responsibilities: Handle customer queries via and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Freshers and experienced candidates are welcome! --- Walk-In Drive Details: Dates: 16th May to 20th May Time: 11:00 AM 2:00 PM Venue: WNS, Gurgaon, World tech park, Sector 30 Important: Please mention "HR Ashina" on top of your resume when you attend the walk-in interview.
Posted 1 month ago
1.0 - 2.0 years
7 - 9 Lacs
Noida
Work from Office
Job Title: Team Leader International BPO (Voice Process) Location: Noida Shift: Rotational | No cabs Mode: Work from Office Joining: Immediate joiners only Requirements: Minimum 12 years of experience as a Team Leader in any International Voice Process (BPO). Strong people management & team handling skills. Experience in achieving KPIs, shrinkage & attrition control. Excellent communication and interpersonal skills. Salary: Up to 75,000 CTC Openings: 3 Share your resume at: 9560883080 (Akanksha Sharma) Mention "Team Leader" in the subject. -------------------------------------------------------------------------------------------------------------------- Job Title: Quality Analyst International BPO (Voice Process) Location: Noida Shift: Rotational Mode: Work from Office Joining: Immediate joiners only Requirements: Minimum 12 years of experience as a QA in International Voice Process. Strong in call auditing, feedback sessions & quality metrics. Good knowledge of quality tools (e.g., RCA, calibration). Excellent verbal and written communication. Salary: Up to 70,000 CTC Openings: 3 Share your resume at: 9560883080 (Akanksha Sharma) Mention "Quality Analyst" in the subject. Email Us: akansha.sharma3@gmail.com
Posted 1 month ago
1.0 - 4.0 years
1 - 6 Lacs
Bengaluru
Work from Office
International Banking Support Requirements: - Any Graduates can apply. - Excellent Communication in English is Mandatory - Minimum of 1 year of BPO experience is Mandatory - Candidates who can join Immediately. Job summary: International Banking Domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. You will be expected to manage customer concerns, provide product/service information, troubleshoot issues, and ensure high customer satisfaction. Key Responsibilities : Handle inbound calls from customers. Provide accurate information regarding products, services, billing, and technical issues. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Document customer interactions in the CRM system, ensuring all details are captured accurately. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. Shifts: Day Shift 5 days work 2 days OFF Salary: Up to 6 LPA Interested can candidates can contact to - 6360912462 or Send your CV to aswin@yourpitchh.com
Posted 1 month ago
1.0 - 4.0 years
1 - 6 Lacs
Bengaluru
Work from Office
International Banking Support Requirements: - Any Graduates can apply. - Excellent Communication in English is Mandatory - Minimum of 1 year of BPO experience is Mandatory - Candidates who can join Immediately. Job summary: International Banking Domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. You will be expected to manage customer concerns, provide product/service information, troubleshoot issues, and ensure high customer satisfaction. Key Responsibilities : Handle inbound calls from customers. Provide accurate information regarding products, services, billing, and technical issues. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Document customer interactions in the CRM system, ensuring all details are captured accurately. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. Shifts: Day Shift 5 days work 2 days OFF Salary: Up to 6 LPA Interested can candidates can contact to -7892715993 or Send your CV to aswin@yourpitchh.com
Posted 1 month ago
7.0 - 12.0 years
6 - 12 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
if anyone interested who is an immediate joiner or serving notice period is below 15 days, please DONOT CALL ME ,ONLY WHATSAPP ME me your details with resume -9003993690 or send me your resume with the below email id -sushma.v@bct-consulting.com • Desired Technical Skills: Knowledge & understanding of SQL Server / Sybase / Oracle Understanding of T-SQL or PL/SQL Excellent knowledge and understanding of Active directories Excellent Understanding of Windows/UNIX operating system Excellent knowledge and understanding of Perl, PowerShell scripting, Excellent knowledge and understanding of Oracle 11g/PLSQL Excellent Communication Skills Business/Customer facing skills
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Description NRI Relationship Officer To introduce & acquire new NRI customer in the identified segment and reference generation from the specified catchment KEY RESPONSIBILITIES/ ACCOUNTABILITIES Core Responsibilities To ensure sourcing of quality current accounts with higher product mix (higher CASA variants), segments and constitution mix To achieve monthly customer acquisition target To cross- sell other Banking and Asset products To cross-sell TPP products to the acquired customers To maintain good relationship with the customers and seek referrals To ensure right product to customer, a/c opening in defined TAT, high FTR, M+1 activation and follow up use of account for business transactions To activate customers on digital channels, hooks and attachment products To ensure catchment mapping & scoping exercise and provide regular feedback to the Seniors on various business opportunities, customer needs and competition benchmarking To abide by the selling norms defined by the organization and adherence to guidelines by internal & external regulators To adhere to sales process & KYC Norms of the bank Catchment scoping and generation of NTB leads in the BSA of mapped branch.
Posted 1 month ago
1.0 - 2.0 years
1 - 4 Lacs
Hyderabad
Hybrid
Role & responsibilities Hello, We are hiring for International Voice for one of the Big4 Client. Kindly reach me on whatsapp 7978743691 / sahil.sahoo@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) International Voice Process Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 0-2 Years Only Any graduate Mandatory Skills: International Call Center experience is must Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in contact center tools. Excellent people handling skills with expert knowledge of the contact center operations. Self-motivated, team player, action and results oriented Excellent organization skills with the ability to multitask. Expert problem solver. Effectively use knowledge and training to resolve issues with good reporting skills. Previous experience of working with Global teams is an advantage To assist employees with financial application issues over the phone, chats and emails in a timely manner so that they can perform their job and be productive for the firm. Note: Kindly share your CV on the below mentioned details if your profile is match. Exp: Ctc: Exp ctc: Notice period: Warm Regards, Sahil Sahoo Recruiter DynPro India Pvt. Ltd., Whatsapp No:- +91-7978743691 sahil.sahoo@dynpro.in
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Mallik @ 7259027282 / 9900024811 / 7760984460 / 9686682465
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Freshers or Minimum 1 yr of experience in any process US Shift Sat & Sun fixed off Direct Banking Voice Process & Non voice process Good communication Graduation Mandatory Pick up& drop cab provided. Please apply for the job in Naukri.com and we will call you back. Do not search the number in Google and do not call us. Please apply for the job in Naukri.com and we will call you back. Do not search the number in Google and do not call us.
Posted 1 month ago
3.0 - 8.0 years
8 - 12 Lacs
Thiruvananthapuram
Work from Office
Candidate with B.Com, BBA in Finance, or MBA in Finance Two to three years of experience working in a financial institution Understanding of US financial transactions, US culture, and banking regulations Knowledge in Wire Transfers and ACH
Posted 1 month ago
1.0 - 6.0 years
2 - 7 Lacs
Mumbai, Goregaon, Mumbai (All Areas)
Work from Office
We are actively hiring for a Process Trainer!!! Location- Goregaon. Mumbai Shift - Rotational Shifts (including night shifts - 5 days working with 2 rotational weekoffs) Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Dear Candidates, Huge Opening for Fraud investigation/ Risk investigator Sal up to 7.5lpa Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development SAR/ATO/MONEY MULE Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Gayathri--9538878905 Email ID - gayathri@thejobfactory.co.in
Posted 1 month ago
2.0 - 4.0 years
5 - 9 Lacs
Goregaon
Work from Office
Roles and Responsibilities Lead a team responsible for processing banking transactions, including AML/KYC checks, dispute resolution, fraud detection, international banking, transaction monitoring, payment processing, sanction screening, OFAC compliance. Ensure timely completion of tasks and meet deadlines while maintaining high-quality standards. Collaborate with cross-functional teams to resolve complex issues and improve process efficiency. Develop and implement effective training programs for new hires and existing staff members. Conduct regular performance reviews and provide feedback to team members. Contact - 9594680866 Neelam.Shahu@teleperformancedibs.com
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Handle customer queries related to international banking products such as accounts, cards, wire transfers, online banking Resolve complaints or issues Assist customers in understanding banking procedures, KYC requirements, and transaction updates. Required Candidate profile Document all customer interactions Meet or exceed service level metrics (TAT, Quality, CSAT). Stay updated with banking policies, international regulations, and compliance standards. Perks and benefits Perks and Benefits
Posted 1 month ago
30.0 - 35.0 years
3 - 5 Lacs
Noida
Work from Office
Top 10 Global Services Firm is seeking Process Sr. Trainers for our Business Process Outsourcing (BPO) Center in Noida The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. for this role include Overall 5+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST) Shift 12 PM to 12 AM Shift 26 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
Posted 1 month ago
30.0 - 35.0 years
3 - 5 Lacs
Gurugram
Work from Office
NTT Data Services is Hiring! Top 10 Global Services Firm is seeking Process Trainers for our Business Process Outsourcing (BPO) Center in Noida/Gurugram. The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for Conducting/managing industry, process, compliance and refreshers programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Participating in client presentations and demonstrating training capabilities. for this role include Overall 6+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST) Shift 12 PM to 12 AM Shift 26 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
Posted 1 month ago
30.0 - 35.0 years
4 - 6 Lacs
Gurugram
Work from Office
NTT Data Services is Hiring! Top 10 Global Services Firm is seeking Process Trainers for our Business Process Outsourcing (BPO) Center in Noida/Gurugram. The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for Conducting/managing industry, process, compliance and refreshers programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Participating in client presentations and demonstrating training capabilities. for this role include Overall 6+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST) Shift 12 PM to 12 AM Shift 26 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Gandhinagar
Work from Office
Direct Walk-In Opportunity for International Banking Specialist at TCS Gandhi Nagar on 15th June 2025. Note : Candidates with relevant experience can directly attend the interview. Please go through the norms below before you attend. Job Role: International Banking Specialist Work Location: Gandhi Nagar (Garima Park) Experience: 1-4years Walk in Drive Date: Sunday 15th June 2025. Walk in Drive Location : Tata Consultancy Services Ltd, Recruitment Bay, Garima Park Unit-1 SEZ, Gandhinagar - 382007 Timing: 09:00 AM - 12:30 PM Candidate to Carry: Copy of an updated resume, Photocopy of a Aadhar card and PAN card, 1 passport size photo and a photocopy of UAN Service History Document (downloaded within a week prior to TCS interview date) Job Description: Candidates with 1 - 4 years of experience in International Banking Operations. Payments and Investigation - Investigate/reconcile payment transaction and report out discrepancies ETD (Exchange Traded Derivatives) & Collateral - Derivatives Collateral Operations manages the margin for the OTC (Over the Counter), Repo Derivatives & Foreign Exchange businesses and Repo agreements Trade Support - Individual will support Trade Operations team across all products including Letter of Credit, Collections, Open Account, Supply Chain Finance etc. General/Retail Banking Backoffice work on retail banking transactions and fraudulent transactions. Job Requirement: Minimum 15 years of regular education (10+2+3) Postgraduates are not eligible for this position. Candidates with 0 - 30 days of notice period. Willingness to work in any shifts. Must have all educational documents (Marksheets and Final Degree Certificate) and employment documents (Experience letters of all employments and Pay slips) Mode of salary credit should be through bank from all the employers (no cash in hand). PFB the norms to be followed during the Interview process. We will not be responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two / four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of the cafeteria. "TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately. *** Kindly share this information with your friends and bring them along with you ****
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Description Join our team at JP Morgan Chase as part of the International Banking Voice Process. This role is ideal for individuals with 1-6 years of experience in customer service or banking, who are looking to advance their careers in a dynamic environment. You will be responsible for assisting customers with their banking needs and ensuring a high level of service. Responsibilities Handle inbound and outbound calls related to international banking queries. Assist customers with account inquiries, transaction issues, and service requests. Provide accurate information regarding banking products and services. Document customer interactions and maintain updated records in the system. Collaborate with team members to improve service delivery and customer satisfaction. Skills and Qualifications Excellent verbal and written communication skills in English. Strong customer service orientation and problem-solving abilities. Knowledge of international banking products and services is a plus. Proficiency in using computer systems and software applications. Ability to work in a fast-paced environment and handle multiple tasks.
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39817 Jobs | Dublin
Wipro
19388 Jobs | Bengaluru
Accenture in India
15458 Jobs | Dublin 2
EY
14907 Jobs | London
Uplers
11185 Jobs | Ahmedabad
Amazon
10459 Jobs | Seattle,WA
IBM
9256 Jobs | Armonk
Oracle
9226 Jobs | Redwood City
Accenture services Pvt Ltd
7971 Jobs |
Capgemini
7704 Jobs | Paris,France