Intern - Content Writer, Video

Job Title:

About Us:

Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 50 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,500 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.

About the Role:

As a member of the Product Operations and Learning Team, you will be responsible for producing high-quality documentation for Epicor products. You will work within R&D project teams to produce various types of documentation such as implementation guides, user guides, how-to articles, and process walkthroughs. Your skills and knowledge of technical writing practices will help support the content team and contribute to content development.  You will also work with Business Analysts, Developers, and QA Testers to ensure our applications have the required documentation to inform and support our customers. 

 Does this sound like you? Good, keep reading!

What Youll Do:

• Dive in and learn about one of our products and how our customers use it.
• Develop and maintain documentation of various outputs for Epicor Learning.
• Be able to explain technical concepts in clear, simple, conversational terms.
• Support numerous projects simultaneously.
• Work with cross-functional teams to ensure the products are clearly and completely documented.

What You Need to Succeed:

• Fresher with a Degree in Technical Writing, Education, or Instructional Design or related program and/or equivalent experience.
• Fluency in oral and written English.
• Proficiency in Microsoft Word, and\or other desktop publishing software.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail.
• Solid organizational and time management skills.
• Ability to multitask and work on different projects simultaneously.
• Ability to work independently as well as on project teams.
• Experience in Jira, Microsoft Suite, Adobe Suite, WalkMe, and Storyline 360 is a plus

Additional Desired Characteristics:

• Knowledge of technical and development terminology.
• Knowledge of basic HTML.
• Familiarity with content management systems.
• Knowledge of web content development tools.
• Familiarity with video creation and editing tools. 

Requirements:

• Master's degree in journalism, Literature or English

Location: Bangalore

Duration: 1 year