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3.0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Services (SPS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front end systems and tools. The WFM Program Manager will partner closely with matrix partners to deliver mission critical initiatives, and facilitate solutions and tools that will benefit SPS Operations. This role requires relationship building, stakeholder management, troubleshooting and problem-solving, attention to detail, and delivering high quality results on time. Key job responsibilities Build knowledge and understanding of the WFM tools and solutions provided to stakeholders Lead engagements with matrix partners on initiatives and create detailed work plans using accurate and aligned requirements. Create project artifacts such as project scope, communication matrix, risk register, escalation matrix, charter document, and detailed project plan Ensure that new projects are incorporated into planning cycles (OP1, OP2, etc.) including business documents Collaborate with Business Intelligence and Data Engineering as needed to develop sustainable reporting mechanisms for project success measures Create a mechanism to gather feedback during the project lifecycle Regularly communicate project status, issues, and risks, and gather updates from cross-functional teams Assist customer teams in change management strategies to ensure successful change management process implementation Provide on-call support which will require some nights and weekends. Occasional business travel and travel to other company facilities will be required BASIC QUALIFICATIONS 3+ years of program or project management experience 2+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Workforce Management experience (Forecasting, Scheduling, Real Time Management) required Ability to perform many concurrent assignments and determine the need for changing priorities Commitment to customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience in requirement gathering and ability to write clear and detailed requirement document Exceptional organizational skills and influencing and leadership skills 3+ years experience in a Workforce Management Administrator position, or 4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) Oral and written communication skills are required in order to provide appropriate customer support and interaction Quantitative and analytical skills; experience with advanced use of Excel and using statistical analysis applications. Speaking-listening-writing skills, attention to details, proactive self-starter Proven ability to work in a dynamic, ambiguous environment Experience with automatic contact routing, VoIP and any contact center case management tools. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Purpose Assist in building out the backlog of Power BI dashboards, ensuring they meet business requirements and provide actionable insights. Collect and maintain a firmwide inventory of existing reports, identifying those that need to be converted to Power BI. Collaborate with the team to contract and integrate Snowflake, ensuring seamless data flow and accessibility for reporting and analytics. Desired Skills And Experience Candidates should have a B.E./B.Tech/MCA/MBA in Information Systems, Computer Science or a related field 3+ year’s strong experience in developing and managing Power BI dashboards and reports, preferably within the financial services industry. Experience required in Data Warehousing, SQL, and hands-on expertise in ETL/ELT processes. Familiarity with Snowflake data warehousing solutions and integration. Proficiency in data integration from various sources including APIs and databases. Proficient in SQL for querying and manipulating data. Strong understanding of data warehousing concepts and practices. Experience with deploying and managing dashboards on a Power BI server to service a large number of users. Familiarity with other BI tools and platforms. Experience with financial datasets and understanding Private equity metrics. Knowledge of cloud platforms, particularly Azure, Snowflake, and Databricks. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and oral, with a business and technical aptitude Must possess good verbal and written communication and interpersonal skills Key Responsibilities Create and maintain interactive and visually appealing Power BI dashboards to visualize data insights. Assist in building out the backlog of Power BI dashboards, ensuring they meet business requirements and provide actionable insights. Integrate data from various sources including APIs, databases, and cloud storage solutions such as Azure, Snowflake, and Databricks. Collect and maintain a firmwide inventory of existing reports, identifying those that need to be converted to Power BI. Collaborate with the team to contract and integrate Snowflake, ensuring seamless data flow and accessibility for reporting and analytics. Continuously refine and improve the user interface of dashboards based on ongoing input and feedback. Monitor and optimize the performance of dashboards to handle large volumes of data efficiently. Work closely with stakeholders to understand their reporting needs and translate them into effective Power BI solutions. Ensure the accuracy and reliability of data within Power BI dashboards and reports. Deploy dashboards onto a Power BI server to be serviced to a large number of users, ensuring high availability and performance. Ensure that dashboards provide self-service capabilities and are interactive for end-users. Create detailed documentation of BI processes and provide training to internal teams and clients on Power BI usage Stay updated with the latest Power BI and Snowflake features and best practices to continuously improve reporting capabilities. Behavioral Competencies Effectively communicate with business and technology partners, peers and stakeholders Ability to deliver results under demanding timelines to real-world business problems Ability to work independently and multi-task effectively Identify and communicate areas for improvement Demonstrate high attention to detail, should work in a dynamic environment whilst maintaining high quality standards, a natural aptitude to develop good internal working relationships and a flexible work ethic Responsible for Quality Checks and adhering to the agreed Service Level Agreement (SLA) / Turn Around Time (TAT)
Posted 1 day ago
2.0 years
3 - 6 Lacs
Hyderābād
On-site
DESCRIPTION Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Services (SPS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for a Workforce Management (WFM) System Administrator to maintain our WFM back end/front end systems and tools. In addition, the WFM System Admin will partner closely with other teams to deliver mission critical initiatives, while devising solutions and tools that will benefit SPS Operations. This role requires troubleshooting and problem-solving, attention to detail, and delivering high quality results on time. Key job responsibilities Responsible for the ongoing support, user training and maintenance of our global Workforce Management systems and tools. Troubleshooting any issues with or enhancements to WFM Systems and coordinating with the applicable people to ensure the proper resolutions are met in a timely manner. Evaluate and Advise partners to develop Forecast Groups, Staff Groups and Routing Sets to improve utilization and business efficiency. Ensures the accuracy and timeliness of all data flowing to and from WFM systems. Respond to reported issues, requests & inquiries of a problematic technical or functional nature, and suggest or deploy fixes and enhancements. Setup user access to systems and/or services. Creates and updates profiles, permissions, and maintains user accounts. Drafts and maintains internal communications policies and procedures. Participate in cross-functional activities such as requirements gathering, review and user acceptance testing. Works with internal IT support teams and vendor technical support, as needed. Provide on-call which will require working on some nights and weekends. Occasional business travel and travel to other company facilities will be required. BASIC QUALIFICATIONS 2+ years of program or project management experience 2+ years of working cross functionally with tech and non-tech teams experience Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) 2+ years of defining and implementing process improvement initiatives using data and metrics experience 2+ years experience in a Workforce Management Administrator position, or 3+ years of relevant WFM user experience (Forecasting, Scheduling, Real Time Management) required Ability to perform many concurrent assignments and determine the need for changing priorities Commitment to customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment Ability to learn and train technical information PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience in requirement gathering and ability to write clear and detailed requirement document Exceptional organizational skills and influencing and leadership skills 3+ years experience in a Workforce Management Administrator position, or 4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) Oral and written communication skills are required in order to provide appropriate customer support and interaction Quantitative and analytical skills; experience with advanced use of Excel and using statistical analysis applications. Speaking-listening-writing skills, attention to details, proactive self-starter Proven ability to work in a dynamic, ambiguous environment Experience with automatic contact routing, VoIP and any contact center case management tools. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. BASIC QUALIFICATIONS 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
5.0 years
0 Lacs
Telangana
On-site
Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Work Experience: Good knowledge on MM process including special scenarios of sub-contracting, STO, consignment, catalogue, pricing, output management, ERS, invoice planning, invoice posting Experience in inventory transactions and interface with LE and WM Good understanding of accounting entries and taxations in inventory and invoice processing Experience in EDI set-up and interfaces to other external systems Good knowledge on integration aspects viz., Sales and Distribution, Finance & Controlling, Production Planning, Quality Management, Logistics, Project Systems, Warehouse Management Should be able to handle MM module independently and will be working with the client directly Should be able to understand the template design and identify the gaps for rollout related to country / region Qualifications B.E or B.Tech professional 5+ years design/implementation/consulting experience with SAP MM Purchasing & Procurement Should have worked in at least two end-to-end Implementation project starting from build and deploy of pilot templates, rollout of templates across regions and support experience Experience in at least one S/4 HANA implementation and support project is mandatory Good business process knowledge and consulting skills Excellent verbal and written communication skills, ability to effectively communicate with internal and external customers Structure approach to collaborate with team and stakeholders using JIRA and SolMan applications Personality: willingness to learn, entrepreneurial mindset, creative, pro-active, independent, strong analytical skills, passionate, flexible, innovative, assertive, convincing, team player, reliable, willing to go the extra-mile when needed Working style: customer-oriented, target-oriented, challenging status quo, collaborative, analytical, structured, strategic vision Qualifications MBA Additional Information 5-6 yrs Exp
Posted 1 day ago
2.0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used, and collectible selections to Amazon customers around the world. To meet our sellers’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. Who we are. Within Amazon, the Selling Partner Support (SPS) Organization’s goal is to enable sellers, vendors, and brand owners of any size by helping them build the business they want. We obsess over the provision of world class support, technical assistance and account management services to our global partners. We strive to predict our customers' needs, create innovative self-help tools and provide solutions to help them better serve their own customers and grow their businesses. We are a primary interface between selling partners and Amazon through our Associates positive interactions and assistance. Who you are. As a Workforce Management (WFM) Real-Time Analyst (RTA), you will monitor all issues that impact service levels and take actions to resolve or reduce the impact. Notify support teams as required. Perform operational and oversight responsibilities as required to ensure all SLAs are met. Evaluates facts surrounding schedule adherence, scheduling and workforce management functions including operational situations which can impact productivity such as tool or system outages. In this role you will experience a wide range of problem solving situations that require immediate real time intervention. Key job responsibilities Responsibilities: Real-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, early logout and other schedule non-adherence. Coordinate with outsourced sites on SL management over 24x7 bridge and keep the WFM team update through SharePoint notes. Work on real-time tickets related to schedule change request, non-production request and associate profile change request. Prepare and communicate daily handoff report to WFM leadership team on SL performance. Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained. Serves as primary interface between WFM and Site Ops leadership to establish and strengthen a positive partnership. BASIC QUALIFICATIONS 2+ years, experience in an English contact center environment Previous experience as a Workforce management RTA Excellent analytical and mathematical skills. Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers PREFERRED QUALIFICATIONS Proven expertise knowledge with NICE IEX Advanced skills using Microsoft Excel in a business environment Ability to prioritize and meet tight deadlines Analytical with attention to detail Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
8.0 - 10.0 years
0 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ͏ Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ͏ 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ͏ 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ͏ Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Business Analyst/ Data Analyst(Maps). Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
0 years
0 Lacs
Telangana
On-site
DESCRIPTION The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
7.0 - 9.0 years
5 - 7 Lacs
Thiruvananthapuram
On-site
7 - 9 Years 1 Opening Trivandrum Role description Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution. Outcomes: Interpret the application feature and component designs to develop the same in accordance with specifications. Code debug test document and communicate product component and feature development stages. Validate results with user representatives integrating and commissions the overall solution. Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts Optimises efficiency cost and quality. Influence and improve customer satisfaction Influence and improve employee engagement within the project teams Set FAST goals for self/team; provide feedback to FAST goals of team members Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues Percent of voluntary attrition On time completion of mandatory compliance trainings Outputs Expected: Code: Code as per the design Define coding standards templates and checklists Review code – for team and peers Documentation: Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation requirements test cases and results Configure: Define and govern configuration management plan Ensure compliance from the team Test: Review/Create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain relevance: Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client Learn more about the customer domain and identify opportunities to provide value addition to customers Complete relevant domain certifications Manage Project: Support Project Manager with inputs for the projects Manage delivery of modules Manage complex user stories Manage Defects: Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate: Create and provide input for effort and size estimation and plan resources for projects Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release: Execute and monitor release process Design: Contribute to creation of design (HLD LLD SAD)/architecture for applications features business components and data models Interface with Customer: Clarify requirements and provide guidance to Development Team Present design options to customers Conduct product demos Work closely with customer architects for finalizing design Manage Team: Set FAST goals and provide feedback Understand aspirations of the team members and provide guidance opportunities etc Ensure team members are upskilled Ensure team is engaged in project Proactively identify attrition risks and work with BSE on retention measures Certifications: Obtain relevant domain and technology certifications Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort resources required for developing / debugging features / components Perform and evaluate test in the customer or target environments Make quick decisions on technical/project related challenges Manage a team mentor and handle people related issues in team Have the ability to maintain high motivation levels and positive dynamics within the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks. Build confidence with customers by meeting the deliverables timely with a quality product. Estimate time and effort of resources required for developing / debugging features / components Knowledge Examples: Appropriate software programs / modules Functional & technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved Additional Comments: Work in a 24 x 7 support environment. Strong knowledge of Core Java, J2EE, SQL, and Unix. Excellent communication skills, both email and voice. Good troubleshooting skills with the ability to take ownership of issues. Responsible for finding Root Cause Analysis (RCA) and providing permanent fixes. Proactive and confident in communicating with customers. Positive attitude and strong team player. Leadership skills: Able to lead, motivate, and mentor the team. Strong database knowledge with the ability to write complex queries and stored procedures. Skills Java,J2Ee,Sql,Unix About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 1 day ago
4.0 years
5 Lacs
India
On-site
We are looking for a skilled front-end Angular developer interested in building performant web apps to join our front-end development team. Our ideal applicant will know HTML5, CSS, JavaScript, TypeScript, and Angular15 (or any higher version). You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase. Angular Developer Responsibilities: · Developing and implementing highly responsive user interface components utilizing modern web standards. · Construct visualizations that can depict vast amounts of data. · Optimize components for maximum performance across a vast array of web-capable devices and browsers. · Troubleshooting interface software and debugging application code. · Build reusable components and front-end libraries for future use. · Monitoring and improving front-end performance. · Documenting application changes and developing updates. · Reviewing application requirements and interface designs. · Meeting with the team to discuss user interface ideas and applications. · Work closely with end-users, web designers, and project managers to create strong and effective applications. Education and experience · Bachelor’s degree in computer science, information technology, or related field. · Master’s degree is a plus. · 4+ years of experience in software development. · Strong proficiency in JavaScript, TypeScript, Angular15 (or any higher version), HTML5, CSS and NgRx. · Ability to understand business requirements and translate them into technical requirements. · Knowledge of common workflows for developers, including software like Git to manage code source history. · Ability to both write code from scratch and adapt to working with legacy code bases. · Experience with AWS or similar cloud hosting services. Job Types: Full-time, Permanent Pay: From ₹500,000.00 per year Benefits: Health insurance Leave encashment Ability to commute/relocate: Kazhakoottam, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Expertise in front-end development - Angular, React etc. and possess basic HTML5, CSS3, and JavaScript skills Education: Bachelor's (Required) Experience: relevant: 4 years (Required) Work Location: In person
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Managed Service – IAM MS – PKI (MS PKI & Venafi) Senior The PKI Consultant role will be primarily responsible for the support, design, and enhancement of enterprise-level Public Key Infrastructure (PKI) solutions, focusing on Microsoft PKI (Active Directory Certificate Services) and Venafi Trust Protection Platform. The role includes overseeing secure certificate lifecycle management, designing scalable certificate services architecture, and ensuring compliance and governance across internal and external systems. This position requires strong expertise in digital identity, cryptographic practices, and automation of certificate processes. Key Requirements / Responsibilities: Design, implement, and manage Microsoft PKI (ADCS) including Root CA, Subordinate CA, and certificate templates. Deploy, configure, and maintain the Venafi Trust Protection Platform for automated certificate lifecycle management. Establish policies and governance models for certificate issuance, renewal, revocation, and audit logging. Lead troubleshooting efforts for certificate-related issues across endpoints, applications, servers, and network devices. Integrate PKI solutions with enterprise infrastructure including Azure, load balancers, firewalls, VPNs, and identity providers. Support onboarding of critical applications and devices into Venafi workflows for certificate automation. Monitor and manage health and availability of PKI infrastructure, including CRLs, OCSP responders, and AIA locations. Participate in incident response and risk mitigation involving PKI systems or expired/compromised certificates. Support cryptographic lifecycle management by enforcing standards like key length, algorithm selection, and renewal timelines. Provide mentoring and technical leadership to junior team members on PKI best practices. Assist in the evaluation and implementation of modern certificate technologies, including short-lived certs and post-quantum crypto readiness. Qualifications: Education: Bachelor or college degree in related field or equivalent work experience Work Experience: 5-9 Years’ Experience Skills Expertise Minimum 5 years of experience designing and managing enterprise-grade PKI systems. Expertise in Microsoft ADCS – including Root/Issuing CAs, CRL/AIA configuration, templates, and key archival. Strong experience in Venafi Trust Protection Platform – configuration, policy enforcement, and automation. Deep understanding of certificate lifecycle management and cryptographic standards (X.509, RSA, ECC). Hands-on experience with certificate automation using APIs, PowerShell, or Venafi workflows. Familiarity with TLS/SSL protocols, SCEP, EST, and integration with network/security appliances. Knowledge of encryption technologies, HSMs, and key management best practices. Experience with auditing, compliance, and PKI governance frameworks (CP/CPS). Proven ability to troubleshoot certificate authentication issues and root cause certificate failures across platforms. Excellent communication and documentation skills to interface with internal stakeholders, vendors, and auditors. Experience working in hybrid cloud environments where certificates are used across on-prem and cloud systems. Understanding of DevOps integrations for certificate provisioning (e.g., via REST APIs, pipelines). Strong attention to detail and the ability to lead high-impact projects independently. Good to have: Familiarity with Azure Key Vault, Azure AD Certificate-Based Authentication, and integration with cloud-native workloads. Knowledge of Zero Trust architecture and role of digital certificates in endpoint validation. Understanding of advanced certificate use cases like client auth, code signing, document signing. Certification: Venafi Certified Administrator (Good to have) Microsoft Identity and Access Administrator (Sc-300) (Good to have) Work Requirements: Willingness to be on call support engineer and work occasional overtime as required Willingness to work in 24*7 rotational shifts as required EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 day ago
0.0 - 3.0 years
2 - 4 Lacs
India
On-site
Test and Implementation Engineer - Fresher Brief description: Configure, implement, and demonstrate software products. The implementation cycle includes requirements validation, overseeing projects with specific development requirements, internal testing, and guiding clients through user acceptance to go-live status. Test and Implementation Engineer is also responsible for the development and delivery of training for both administrators and end-users. Document all customer interactions in designated CRM, and provide excellent customer experiences. Job Responsibilities Include 1.Guide and drive the client towards the best solution for their business needs 2.Analyze existing systems, interface requirements, business processes 3.Partner with clients to understand their business and related needs 4.Testing, and providing final QA/QC before client is ready to go live. 5.The testing all aspects of the product/system like function/component, system, performance, regression and service 6.Working with the development team to identify and capture test cases, ensure version management setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases. 7. Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned people. 8. Good Communication Skill, able to articulate and a command on English. Preferred skills Experience required: 0 to 3 year Salary: 2.5 lakh to 4 lakh per annum Job Type: Full-time Pay: ₹250,000.00 - ₹400,000.00 per year Schedule: Day shift Work Location: In person
Posted 1 day ago
1.5 years
0 Lacs
Delhi
On-site
Requisition ID: 285865 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: New Delhi Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary: We are seeking an energetic and experienced expense processing professional to become part of our relocation expense report processing team. To perform an essential audit function of expense reports by analyzing, researching and processing for payment -employee relocation expense reports Major Responsibilities: Perform an essential audit function of expense reports by analyzing, researching and processing for payment -employee relocation expense reports interface with internal team members and global employees to resolve any discrepancies on expense report submittals ensure accuracy and compliance with Bechtel's policies, payroll and payable requirements conduct expense report status updates process adjustment requests as applicable assist in prepping expense reports for imaging and retention in master personnel file where necessary ensure deadlines are met to minimize additional cost to the company or employee follow up with other stakeholders /or employees on any delinquencies, providing information and backup when needed Work with various teams as needed for special projects other duties as required Education and Experience Requirements: Bachelor’s degree in accounting or a related field and at least 1.5+ years of accounting experience or a related field Required Knowledge and Skills: Basic knowledge of Travel Expense and Employee Relocation Expense processing and Accounting. Basic skills in the areas of Oral and Written Communications and MS Office suite of applications Experience with Oracle Financials and Concur. Other Remarks/ Preferred Qualifications (Indicate any skills not available in the SAP Skills Catalog along with the appropriate proficiency levels) Above average oral and written communications skills with a strong customer service acumen. Good Auditing skills Good Analytical and Interpretation skills. Prior experience processing employee expenses Ability to set priorities quickly under pressure and quickly assess situations, customer needs and implement solutions Able to exercise judgment with regard to company policy and procedures to determine appropriate course of action Good working knowledge of relocation expense reporting, terms and regulations Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of engineers and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at bechtel.com/total-rewards. Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com
Posted 1 day ago
27.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About Us: Valuelabs is a leading technology company that has been revolutionizing the way businesses operate for 27 years. With over 7000+ employees across 28 office locations, we have established ourselves as a trusted partner for businesses in various industries. Our team is passionate about delivering innovative solutions that meet the evolving needs of our customers. At Valuelabs, we believe that our employees are our greatest asset. We provide a collaborative and dynamic work environment that fosters growth, learning, and innovation Company Website : GenAI Product Development | Digital Technology Solutions | ValueLabs - ValueLabs Our AI: AiDE We are proud to have developed our own AI, AiDE, which is a conscious sentient super-intelligent artificial intelligence designed to assist users with software programming and design problems Job Description: Minimum 5 years of coding experience in ReactJS (TypeScript), HTML, Tailwind CSS, CSS-Pre-processors or CSS-in-JS in creating Enterprise Applications with high performance for Responsive Web Applications Developing and implementing highly-responsive user interface components using React concepts. (self-contained, reusable, and testable modules and components) Architecting and automating the build process for production, using task runners or scripts Knowledge of Data Structures for TypeScript Monitoring and improving front-end performance. Banking or Retail domains are must have. Pls share me your updated resume on grishmaravindrar@valuelabs.com with below details Exp in ReactJS : Exp in Typescript : CCTC : ECTC : NP : Open to relocate to Chennai Open for 5days a week @Chennai Office : Regards Grishma
Posted 1 day ago
5.0 years
11 - 12 Lacs
Delhi
Remote
// Urgent hiring for IOS Developer // Profile- IOS Developer Experience-5 + years Ctc- upto 12 Lpa (depends on interview) Location- WFH Working days- 5 days (9am-6pm) About the Role We are seeking a skilled iOS Developer to focus primarily on designing, developing, and maintaining high-quality native iOS applications using Swift and Objective-C. The role also involves supporting the development and maintenance of native Android applications using Java and/or Kotlin, with Android development experience being preferable. Knowledge of SOAP-based web services is good to have for maintaining existing systems, while new development will utilize RESTful services. Strong impact analysis skills are essential to assess changes and ensure system stability. Key Responsibilities Design, develop, and maintain native iOS applications using Swift and Objective-C. Support the development and maintenance of native Android applications using Java and/or Kotlin. Design and implement user-friendly interfaces for iOS applications. Integrate RESTful APIs for new development and maintain SOAP-based web services for existing systems. Conduct impact analysis to evaluate the effects of changes on applications and systems. Ensure the performance, quality, and responsiveness of applications. Identify and resolve bugs, performance bottlenecks, and other technical issues. Stay updated with the latest mobile development trends and technologies. Collaborate with backend developers to define and integrate APIs. Contribute to the app lifecycle, from concept to deployment and post-launch support. Required Skills and Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field. 3+ years of experience in native iOS development using Swift and/or Objective-C. Experience in native Android development using Java and/or Kotlin is preferable. Strong understanding of iOS frameworks such as UIKit, Core Data, and Core Animation. Familiarity with Android SDK, Android Studio, and related tools. Experience with integrating RESTful web services; SOAP knowledge is good to have for legacy system maintenance. Strong impact analysis skills to assess system changes and dependencies. Knowledge of mobile app architecture patterns (e.g., MVC, MVVM). Proficiency in version control systems like Git. Understanding of Apple’s Human Interface Guidelines and Google’s Material Design principles. Strong problem-solving skills and attention to detail. Ability to work independently and in a team-oriented environment. Excellent communication skills for cross-functional collaboration. Preferred Skills Knowledge of Agile development methodologies. Experience with cloud services (e.g., AWS, Firebase). Understanding of security best practices for mobile applications Interested candidates can share their updated cv @ meenu@orbitouch-hr.com Regards HR Meenu 9289237366 Job Type: Full-time Pay: ₹1,100,000.00 - ₹1,200,000.00 per year Schedule: Day shift Application Question(s): Do you have experience in native iOS development using Swift and/or Objective-C? Do you have experience in iOS frameworks such as UIKit, Core Data, and Core Animation.? Do you have experience with integrating RESTful web services? How many years of relevant experience? What is your notice period? What is your current and expected ctc? Work Location: In person
Posted 1 day ago
3.0 years
1 - 4 Lacs
Delhi
Remote
Job description Shopify Front-End Developer Performance & SEO Optimization Location: Rajouri Garden Work Mode: 6 Days Work from Office (WFO) No remote or hybrid options Joining Preference: Looking for early joiners About the Role We are looking for a mid to senior level Shopify Front End Developer to join our fast-paced ecommerce team. This role is 50% development and 50% performance/SEO optimization. It is ideal for someone who thrives in a dynamic environment and understands Shopifys frontend architecture, Liquid templating, and site speed best practices. Responsibilities Performance & SEO Optimization (50%) · Optimize site speed, core web vitals, and responsive performance across mobile and desktop · Audit and implement onsite SEO best practices, including schema markup, image optimization, meta structures, and link architecture · Evaluate third party apps for performance impact and recommend code-based solutions · Collaborate with marketing and content teams to ensure technical SEO aligns with overall strategy. · Execute tests, collect and analyse data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns · Track, report, and analyse website analytics and PPC initiatives and campaigns · Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies. Front-end Development (50%) · 3-5+ years of frontend development experience, ideally in ecommerce website. · 3+ years of hands-on work in the Shopify ecosystem (theme development & customizations) · Deep expertise in performance optimization & technical SEO within a Shopify environment · Bonus: Familiarity with headless commerce or Shopify Hydrogen OUR MAIN RESPONSIBILITIES WILL INCLUDE: · Build an interactive, engaging, competent Shopify store to boost sales and increase revenue. · Design customizable Shopify themes and alter existing templates according to established benchmarks. · Expertly manage and oversee all aspects of the eCommerce forum. · Closely collaborate with UI (User Interface) and UX (User Experience) design teams to build strong, unique, and state-of-the-art user experiences. · Develop seamless connections with platform APIs (Application Programming Interfaces), marketing tools, and Shopify apps to optimize the store for peak efficiency and functionality · Enhance store performance by regularly testing and debugging the website · Provide adequate technical support and quality assurance to keep the Shopify store running seamlessly. · Boost conversions by properly optimizing the website. Job Type: Full-time Pay: ₹10,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 day ago
2.0 years
0 Lacs
Delhi
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
0 Lacs
Delhi
On-site
DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. BASIC QUALIFICATIONS 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
5.0 years
0 Lacs
Delhi
On-site
DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. SPEG team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Work days – Sunday - Thursday Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans BASIC QUALIFICATIONS Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel PREFERRED QUALIFICATIONS Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
2 - 6 Lacs
Gurgaon
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (German) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
0 years
0 Lacs
Gurgaon
On-site
Job Description Overview The role is responsible for leading and evolving the Consumer Relations (CR) function for both Foods and Beverages in India, ensuring a best-in-class consumer experience that protects brand reputation and builds consumer trust. The incumbent will drive strategy, capability building, partner management, and analytics to ensure timely, effective, and consumer-centric resolution of queries, complaints, and feedback. Responsibilities Key Responbilities Responsible for maintaining an effective Consumer Relations function for both beverages and foods by having the right people, right structure, and right tools and processes for Quality, Trade and others Be the owner of the consumer satisfaction and be responsible for building reputation for the Organization by acting as a conscious keeper between consumers/customers and the organization. Develop Consumer Relations Strategies for a robust function with clear processes and strict timelines. Building Capabilities To ensure that both internal and external teams are regularly trained on team processes and refreshers. It also includes CR processes, company and product information, validity, quality processes, sales processes, consumer contest FAQs, and CR software trainings. To train both Beverages Franchise quality teams on consumer relations mandates and soft skills. To train Foods PSRs and CEs on processes and product handling and storage mandates Reporting and Analytics To provide consistent and insightful reports to internal stakeholders. Be sensitive to gauge the sensitivity of issues, take corrective action and escalate to right stakeholders like legal, SRA, R&D and Comms teams. It is not only about product quality or food safety issues but also about feedback on new product launches or formulation change. Regular connect with sales and quality teams of both foods and beverages (including plant locations) on food safety and serious quality issues being reported from them. External Partners Close connect with external stakeholders to ensure 100% processes to be followed by them and meeting all turnaround times. Work with them on bringing better efficiencies in the ways of working. Since the sensitivity of escalations have gone multifold due to consumer awareness and social media, it is important to be extremely vigil in gauging the sensitivity and dealing with such escalations. Others Work closely with global Consumer Experience teams to understand new innovations like systems, processes, approved statements, etc. and bring the best practices for India team To share India Consumer Relations best practices with the three India countries – Nepal, Sri Lanka and Bangladesh and help them create Consumer Relations Function to ensure regionalization of Consumer Experience across the region. Qualifications Strong experience in leading Consumer Relations, Customer Experience, or Quality/Regulatory interface roles Prior experience in FMCG, Consumer Goods, Retail, or Food & Beverage sectors is essential Demonstrated experience managing external vendors and internal cross-functional stakeholders
Posted 1 day ago
0 years
1 - 3 Lacs
Gurgaon
On-site
Responsibilities Gather and evaluate user requirements in collaboration with product managers and engineers Illustrate design ideas using storyboards, process flows and sitemaps Design graphic user interface elements, like menus, tabs and widgets Build page navigation buttons and search fields Develop UI mockups and prototypes that clearly illustrate how sites function and look like Create original graphic designs (e.g. images, sketches and tables) Prepare and present rough drafts to internal teams and key stakeholders Identify and troubleshoot UX problems (e.g. responsiveness) Conduct layout adjustments based on user feedback Adhere to style standards on fonts, colors and images Requirements Proven work experience as a UI/UX Designer or similar role Portfolio of design projects Knowledge of wireframe tools (e.g. Wireframe.cc and InVision) Up-to-date knowledge of design software like Adobe Illustrator and Photoshop Team spirit; strong communication skills to collaborate with various stakeholders Good time-management skills Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Education: Bachelor's (Preferred) Work Location: In person
Posted 1 day ago
5.0 - 7.0 years
3 - 3 Lacs
Chennai
On-site
Job Description Summary Provide solution, execute basic & detailed design for all Protection & Control applications involving switchyard and generator circuits for SAS & conventional projects from 33kV to 765kV as per customer specification and internal standards. Initiate technical discussion and secure customer approval on Engineering documents; Deliver quality on-time documentation for procurement, manufacturing, testing, site erection and commissioning. Job Description Key Responsibilities: Study Specification / Technical inputs and prepare compliance to customer observation / comments. Preparation of Technical Design, Engineering Calculations and Drawings. Check & Validate design documents. Evolve cost effective / optimized solutions. Selection & requisition of IEDs, Relays & Bought-on-Job materials. Ensure issuance of technical specifications to enable procurement of materials. Attend Customer technical meetings for secure approvals Release manufacturing instructions and project configurations. Co-ordinate with various stakeholders including Testing team for internal validation and participate in FAT as required. Provide support to the site team to resolve technical issues and snag lists Prepare As-built documentation. Share Return of Experience. Implement the applicable RoEs during design phase. Manage technical interface with sub suppliers & partners, prepare input data, check consistency Time schedule & On Time delivery Participate with Team leader / Project Manager and finalize deliverables and project plan. Manage design time spent on relevant activities Ensure on-time delivery of Quality design deliverables. On weekly basis provide Team lead and /or PM with project reviews. Project strategy, risk management, Process & Tools Follow project strategy & highlight scope or design changes (data for claims, VO) Track, manage & mitigate identified or potential deviations / risks Comply with Quality Procedures, work instructions and Processes. Deploy Engineering tools as per strategy Anticipate and mitigate delivery issues and recommend change Essential Qualifications: Educational Background: B.E or Btech in Electrical Engineering or equivalent. Experience: Over 5-7 years of protection and electrical design engineering-related experience. Technical Skills: knowledge of protection functions, electrical scheme, and cubicle design. Design Expertise: Proficient in designing and knowledge of manufacturing GE Substation Automation Solutions: Preferred candidates will have proven knowledge in this area. Desired Characteristics Automation and protection Systems: knowledge of automation electrical scheme, detailed design of electrical protection relays (LV, MV & HV) Independent and Flexible: Ability to work independently in a dynamic environment with a flexible approach to working hours. Communication and Teamwork: Excellent verbal and written communication skills, with the ability to cooperate across departments. Why Join Us? At GE Vernova - Grid Automation, you will have the opportunity to work on cutting-edge projects that shape the future of energy. We offer a collaborative environment where your expertise will be valued, and your contributions will make a tangible impact. Join us and be part of a team that is driving innovation and excellence in control systems. Apply today and help us lead the way in renewable energy solutions! Additional Information Relocation Assistance Provided: Yes
Posted 1 day ago
6.0 years
0 Lacs
Chennai
On-site
Summary As a Testing C# Selenium at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission Strengthen the quality and smooth running of important projects as we create innovative, purpose-built technologies and solutions for our company and clients. Lead one or more medium-sized project management teams by overseeing smaller aspects of a larger technological program Go all in as you contribute directly to projects, assist in staffing and overseeing assigned staff by providing direction and deadlines to ensure quality and the timely completion of tasks Interface with the client, company and project team leadership, measuring and communicating project metrics and recommending program changes as needed Drive the quality of project deliverables across all phases of the program by creating objectives, schedules, program definitions and budgets Help ensure project timeliness and quality by identifying and mitigating risk through status reporting and project updates Prepare detailed SOW for clients and obtain agreement and approval from stakeholders on the scope of that work What we're looking for 6 years or more experience managing complex projects, programs or initiatives through a full project management life cycle, with 3 or more years of Medicaid and Medicare experience preferred Strong knowledge in project management methodology such as Certified Project Management Professional (PMP) Modern understanding of budget development, control and assurance methods, and project management software Ability to translate broader program objectives of a program into clear and achievable project milestones Leadership to train, guide and mentor the work of junior colleagues Strong executive presenter who communicates ideas clearly Creative problem-solver who thrives on defining structure from ambiguity What you should expect in this role Opportunities to travel through your work (0-10%) Competency1 Competency2 Competency3 Competency4 Competency5
Posted 1 day ago
10.0 years
20 Lacs
Chennai
On-site
Position Description: MVS Systems Programmer - z/OS Systems Programmer to install, customize, test, implement, document and support IBM mainframe operating system software (current release z/OS 2.5) and multiple 3rd party software products on over 42 MVS images. Skills Required: Sas (Software), MVS, JES2, TSO/ISPF, JES3, Mainframe Systems, JCL, SMP/Standard Maintenance Procedures, REXX Experience Required: Five or more years of System Programming experience, including dump analysis, SMP/E, SMF, USS, Omegamon, MVS and JES exits, problem analysis and resolution. Working knowledge of z/Operating System internals in JES2 or JES3 environments. Experience in the planning, customization and installation of z/OS operating systems. Experience in planning, customizing, testing and on-going support of Independent Software Vendor (ISV) products (i.e. CA Technologies, BMC, SAS, EJES, IBM, etc.) Knowledge and experience in corporate and group security and control policies, procedures and standards. Experience supporting Disaster Recovery for z/OS environment. Excellent verbal and written communication skills, highly motivated, and possess excellent analytical and problem solving skills. Proficient with Microsoft Word and Excel. Experience with Access, PowerPoint and Microsoft Project for project administration are highly desirable Working knowledge of ISPF, TSO, JCL and IBM utilities is essential. Candidates must be willing and able to work overtime which includes all shifts, weekends and holidays. Experience Preferred: Minimum 10 years of Mainframe experience and at least 5 years of system programmer experience. Additional Information : Install, customize, test, implement, document and support independent software vendor (ISV) products as required (this includes user modifications that require customization for release levels or related to site requirements) and work with the vendors on problems and resolution. Code in Assembler to develop, test, implement, document and support system modifications and MVS and JES exits. Analyze, debug and correct various z/OS software problems. Support z/OS Unix System Services (USS) and Websphere environments. Use IBM's ServiceLink and interface with IBM technical support to resolve Operating System (z/OS) software and hardware problems. Proficient in Assembler, REXX, Clist and SAS coding (highly desired). Knowledge of RACF and ability to create and analyze RACF profiles. Provide system-programming support for the installation and upgrade of mainframe hardware configurations. Provide off hours support for Disaster Recovery planning and testing. Able to provide 24 hours support 7 days per week 365 days per year (rotational duty) for software issues. Evaluate Software products as required and make recommendations to management. Implement and maintain security and control policies, procedures and standards in all phases of Software and Hardware implementation changes. Maintain up-to-date knowledge of installed Hardware and Software products. Provide customer support by addressing Software/Hardware related trouble tickets providing levels 1, 2 and 3 support. Other duties as assigned. Job Types: Full-time, Permanent Pay: Up to ₹2,000,000.00 per year Shift: Rotational shift Work Days: Monday to Friday Application Question(s): Should be serving NP and has to start in 15 days (Yes/No) Experience: Mainframe development: 5 years (Required) Sas: 3 years (Required) MVS: 3 years (Required) z/OS Systems Programmer : 5 years (Required) Work Location: In person
Posted 1 day ago
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