Interesting Job Opportunity: QBrainX - ServiceNow HRSD Developer/Lead/Architect

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Job Summary

Key Responsibilities

• Lead the design, configuration, and implementation of ServiceNow HRSD modules including Case and Knowledge Management, Employee Center, Lifecycle Events, and HR Services.
• Customize and configure HR workflows, forms, catalog items, and portal experiences.
• Develop and maintain integrations between ServiceNow and third-party HR platforms (e.g., Workday, SAP SuccessFactors).
• Collaborate with HR and IT stakeholders to gather requirements and translate them into functional solutions on the ServiceNow platform.
• Apply best practices in ServiceNow development and adhere to security and compliance requirements.
• Design and implement employee journey automation through lifecycle event orchestration.
• Ensure user-friendly and accessible portal experiences for employees and HR agents.
• Create detailed documentation of configurations, customizations, and architectural decisions.
• Provide technical leadership, mentoring junior developers and supporting project delivery from design to deployment.
  

Required Skills And Qualifications

• Bachelors degree in Computer Science, IT, or a related field.
• 58 years of experience working on the ServiceNow platform, with a minimum of 3+ years in HRSD module development and implementation.
• Strong knowledge of ServiceNow HRSD capabilities including Case Management, Knowledge Management, Lifecycle Events, and Employee Center/Portal.
• Proficient in ServiceNow scripting (JavaScript, Glide, Server/Client Scripts, Flow Designer).
• Experience in integrating ServiceNow with HRIS systems such as Workday, SAP SuccessFactors, etc.
• Familiarity with data protection, access control, and HR compliance requirements.
• Strong problem-solving skills and the ability to work independently or lead a team.