Integration Engineer - Professional Services

Job summary

The Integration Engineer is responsible for designing and implementing seamless integrations between DigiCert's security products and enterprise applications—including Identity and Access Management (IAM) systems, cloud platforms, DevOps tools, and SIEM/SOAR solutions to enable certificate lifecycle automation.

What you will do

• Design and implement integrations between DigiCert security solutions and enterprise IT systems, enhancing capabilities through scripting and Java plugin customizations tailored to client requirements.
• Apply a proactive approach to security, leveraging industry best practices to architect and deploy solutions that address customer needs and reduce risk.
• Maintain expert-level knowledge of DigiCert's security products and their technical functionalities.
• Create detailed implementation documentation, including architectural and network diagrams.
• Gather and relay customer feedback and feature requests to the Product Management team.
• Contribute to continuous improvement initiatives within Professional Services by developing reusable assets like plugins and scripts.
• Travel to client locations and industry events as needed to support departmental goals.
• Act as an internal service provider for the Professional services team to deliver the new integrations via product extensibility
• Maintaining the repository for the newly built integrations and enable internal teams, partners, and customers on new integrations.
• Troubleshoot and resolve technical issues related to integrations delivered for extensibility.

What you will have

• 1-2 years of experience in integrating IT systems and solutions including extending functionality via scripting and customizations
• Bachelor's degree in systems management, Computer Science, or Cybersecurity
• Fluent in writing and speaking English
• Excellent written and verbal communication skills, as well as interpersonal skills
• Demonstrated ability to engage in continuous learning and apply strong analytical skills to develop innovative solutions for complex challenges
• Ability to work independently and collaboratively with other team members
• Strong understanding of Git and experience managing code through GitHub.
• Familiarity with GitHub Actions for CI/CD workflows.
• Familiarity with OpenSSL, cURL and SQL statements
• Experience with scripting languages (e.g., Bash, Python, PowerShell, and Unix scripts)
• Proficiency in at least one high-level programming language (e.g., Java, Go)
• Comfortable with REST API integrations
• Hands on experience using and managing Windows Server 2019+ and Linux
• Knowledge of Active Directory, Group Policy and LDAP
• Understanding of computer networking concepts and hands on experience in troubleshooting network related issues

Nice to have

• Recent experience in a services delivery role as a Professional Services Engineer, Consultant, Resident Engineer, or Solutions Architect
• Experience with delivering PKI or Cybersecurity consulting services and solutions
• IT security certifications such as CISSP, GSEC, CASP+, CISM, CCSP, or SSCP
• Experience with Microsoft Active Directory Certificate Services (AD CS) and related components
• Experience with setting up certificates on routers, load balancers, SSL inspection devices and web servers like Microsoft IIS, Apache, and Tomcat
• Hands on experience with configuring, integrating, and customizing ITSM services such as ServiceNow, BMC Helix, and Jira
• Experience with Unified Endpoint Management (UEM) solutions such as Microsoft Intune, Workspace ONE, Jamf Pro, Ivanti MobileIron and IBM MaaS360.
• Hands on experience with hardware security modules (HSMs), including setup and deployment with high availability
• Knowledge of signing applications using code signing certificates
• Familiarity with MariaDB, Oracle, or SQL Server
• Hands on experience with tools such as Ansible, Puppet, Chef, Terraform, Salt, and Istio
• Proficient in configuring Single Sign-On (SSO) solutions utilizing SAML and/or OpenID
• Understanding of cryptographic concepts including symmetric/asymmetric cryptography, hash algorithms, digital signatures, encryption, etc.
• Knowledge of Public Key Infrastructure (PKI) concepts, best practices & protocols
• Knowledge of industry best practices for PKI and current trends in digital trust, with the ability to communicate these concepts clearly and effectively
• Familiarity with security protocols such as SSL/TLS, S/MIME, 802.1x, EAP-TLS, etc.
• Familiarity with code signing
• Familiarity with hardware security modules (HSMs), secure chips, and secure key storage

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

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