Insurance/Labs Operations - TL

As a Team Lead for insurance lab operations in Indore, your primary responsibility will be to oversee and optimize daily operations with a focus on closing reports within the specified Turnaround Time (TAT). Your role will require flexibility in timing and strong leadership skills. You should excel in data handling and presentation, be adaptable, and possess exceptional problem-solving abilities. Effective communication and collaboration with stakeholders are crucial for driving and executing processes efficiently. Key Responsibilities: - Followup and tracking: Retrieve and close all reports within TAT. - Team Leadership: Motivate and align the team towards set goals. - Process Optimization: Track cases efficiently for timely closure. - Vendor Management: Maintain positive relationships with vendors (DCs and hospitals). - Performance Metrics: Analyze data to enhance performance. - Compliance and Safety: Uphold strong integrity standards. - Technology Focus: Utilize new tools for optimizing performance. - Cross-Functional Collaboration: Collaborate effectively with internal stakeholders. Qualifications: - Proven experience in a quality check or related role, preferably within the insurance or healthcare sectors. - Strong proficiency in Excel and data presentation tools. - Excellent problem-solving and communication skills, with the ability to interact and collaborate with stakeholders. - Demonstrated leadership skills with the ability to support and motivate a team. - Strong attention to detail and a commitment to maintaining high-quality standards.,