336 Insurance Operations Jobs - Page 4

Position Business Accountability: Ensuring smooth function of policies to be serviced. Floating RFQ to insurers & negotiate best premium from them to meet clients expectations. Preparing Due Diligence report wherever necessary. Negotiation with insurers on premium quotes & Terms specially in big & medium sized proposals. Ensure submission of QCR within TAT. Update Compass regularly. Preparing service presentation based on the coverage's shared by RM. Generating weekly MIS about the pending claim and sending it to clients in the format defined. Relationship with key line people in the insurance companies Entertain (addition deletion & other) endorsement request received from client & sent to insurer for endorsement. Maintain RFQ tracker. Quality Control of Policy Documents of RFQs. Quality check of policies issued & ensure for minimum errors. Core Capabilities (Knowledge, Skills, Additional Behaviors) Strategic understanding of business. Quantitative skills. Ability to manage multiple tasks in a high-pressure environment. Education & Experience: Liability placement experience (preferably over 3 to 6 years) in Insurance Broking. University degree (mandatory) with an appropriate insurance qualification preferred. Should have a good network and relationship with the PSUs and the private players. Location : mumbai suburbs

Greetings from ReSource Pro! Job Title: Analyst, Service Delivey Working Experience: 2 - 5 years Department: US Property and Casualty (P&C) Insurance Minimum Qualifications: Any Graduation Purpose of the Position: Join our dynamic team at ReSource Pro India and elevate your career in the US Property and Casualty (P&C) Insurance sector. We are seeking passionate professionals to contribute to our innovative and forward-thinking environment. Key Responsibilities: Insurance Expertise: Mastery in Rating/Online Rating, Quoting, Submissions, and Endorsement tasks. Industry Knowledge: In-depth understanding of Lines of Business (LOBs) such as Workers Compensation, Business Owners Policies, General Liability, BOP, etc. Technical Skills: Advanced skills in MS Excel. Communication: Strong communication abilities to effectively collaborate and drive results. Why Choose Us? Innovative Environment: Be part of a team that values creativity and innovation. Career Growth: Enjoy numerous opportunities for professional development and advancement. Collaborative Culture: Thrive in a supportive and team-oriented workplace. Ready to Make an Impact? If your skills match our needs, we would love to connect with you! Contact Scope: Send your resume to Sakshi Gupta at sakshi_gupta@resourcepro.in.

Role & responsibilities Team Management : Supervise and mentor a team of 10 - 15 billing specialists, ensuring high performance and productivity. Workflow Oversight : Manage day-to-day billing operations, prioritize tasks, and allocate resources to meet deadlines. Performance Monitoring : Regularly assess team performance, provide feedback, and implement improvement plans where necessary. Training and Development : Conduct training sessions to enhance the team's skills and keep them updated on industry changes and billing regulations. Communication : Serve as the primary point of contact between the team and management, ensuring clear and effective communication of goals and updates. Quality Assurance : Monitor and ensure accuracy in billing, coding, and submission processes to minimize denials and maximize collections. Issue Resolution : Address and resolve escalated claims, denials, and payment discrepancies efficiently. Compliance : Ensure adherence to all regulatory and compliance standards, including HIPAA guidelines. Reporting : Prepare and present regular performance reports and operational updates to senior management. Continuous Improvement : Identify process inefficiencies and implement strategies for improvement. Qualifications: Experience : 5 - 7 years in medical billing, with at least 2 years in a team lead or supervisory role. Technical Skills : Proficiency in billing software, EHR/EMR systems, and Excel; strong knowledge of coding (CPT, ICD-10) and payer guidelines. Leadership Skills : Demonstrated ability to lead, coach, and motivate a team to achieve set targets. Communication : Excellent verbal and written communication skills, with the ability to interact effectively with team members, clients, and management. Problem-Solving : Strong analytical skills to resolve complex billing issues and drive efficiency. Flexibility : Willingness to work in a night shift to align with client requirements and team operations. Preferred Qualifications: Experience in handling US-based medical billing processes. Certification in medical billing and coding (e.g., CPC, CHRS). Familiarity with payer-specific rules and denial management strategies. Perks and benefits 5 Days Working Medical + Accident Insurance On-site Yoga, Gym, Sports, and Bhagwat Geeta Session Excellent Work-life balance Annual one-day Trip All festival Celebration

Role & responsibilities Team Management : Supervise and mentor a team of 10 - 15 billing specialists, ensuring high performance and productivity. Workflow Oversight : Manage day-to-day billing operations, prioritize tasks, and allocate resources to meet deadlines. Performance Monitoring : Regularly assess team performance, provide feedback, and implement improvement plans where necessary. Training and Development : Conduct training sessions to enhance the team's skills and keep them updated on industry changes and billing regulations. Communication : Serve as the primary point of contact between the team and management, ensuring clear and effective communication of goals and updates. Quality Assurance : Monitor and ensure accuracy in billing, coding, and submission processes to minimize denials and maximize collections. Issue Resolution : Address and resolve escalated claims, denials, and payment discrepancies efficiently. Compliance : Ensure adherence to all regulatory and compliance standards, including HIPAA guidelines. Reporting : Prepare and present regular performance reports and operational updates to senior management. Continuous Improvement : Identify process inefficiencies and implement strategies for improvement. Qualifications: Experience : 5 - 7 years in medical billing, with at least 2 years in a team lead or supervisory role. Technical Skills : Proficiency in billing software, EHR/EMR systems, and Excel; strong knowledge of coding (CPT, ICD-10) and payer guidelines. Leadership Skills : Demonstrated ability to lead, coach, and motivate a team to achieve set targets. Communication : Excellent verbal and written communication skills, with the ability to interact effectively with team members, clients, and management. Problem-Solving : Strong analytical skills to resolve complex billing issues and drive efficiency. Flexibility : Willingness to work in a night shift to align with client requirements and team operations. Preferred Qualifications: Experience in handling US-based medical billing processes. Certification in medical billing and coding (e.g., CPC, CHRS). Familiarity with payer-specific rules and denial management strategies. Perks and benefits 5 Days Working Medical + Accident Insurance On-site Yoga, Gym, Sports, and Bhagwat Geeta Session Excellent Work-life balance Annual one-day Trip All festival Celebration

Role & responsibilities Team Management : Supervise and mentor a team of 10 - 15 billing specialists, ensuring high performance and productivity. Workflow Oversight : Manage day-to-day billing operations, prioritize tasks, and allocate resources to meet deadlines. Performance Monitoring : Regularly assess team performance, provide feedback, and implement improvement plans where necessary. Training and Development : Conduct training sessions to enhance the team's skills and keep them updated on industry changes and billing regulations. Communication : Serve as the primary point of contact between the team and management, ensuring clear and effective communication of goals and updates. Quality Assurance : Monitor and ensure accuracy in billing, coding, and submission processes to minimize denials and maximize collections. Issue Resolution : Address and resolve escalated claims, denials, and payment discrepancies efficiently. Compliance : Ensure adherence to all regulatory and compliance standards, including HIPAA guidelines. Reporting : Prepare and present regular performance reports and operational updates to senior management. Continuous Improvement : Identify process inefficiencies and implement strategies for improvement. Qualifications: Experience : 5 - 7 years in medical billing, with at least 2 years in a team lead or supervisory role. Technical Skills : Proficiency in billing software, EHR/EMR systems, and Excel; strong knowledge of coding (CPT, ICD-10) and payer guidelines. Leadership Skills : Demonstrated ability to lead, coach, and motivate a team to achieve set targets. Communication : Excellent verbal and written communication skills, with the ability to interact effectively with team members, clients, and management. Problem-Solving : Strong analytical skills to resolve complex billing issues and drive efficiency. Flexibility : Willingness to work in a night shift to align with client requirements and team operations. Preferred Qualifications: Experience in handling US-based medical billing processes. Certification in medical billing and coding (e.g., CPC, CHRS). Familiarity with payer-specific rules and denial management strategies. Perks and benefits 5 Days Working Medical + Accident Insurance On-site Yoga, Gym, Sports, and Bhagwat Geeta Session Excellent Work-life balance Annual one-day Trip All festival Celebration

Positions General Duties and Tasks: Process Insurance Claims timely and qualitatively Meet & Exceed Production, Productivity and Quality goals Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing Be a team player and work seamlessly with other team members on meeting customer goals Requirements for this role include: Both Under Graduates and Post Graduates can apply. Excellent communication (verbal and written) and customer service skills. Able to work independently; strong analytic skills. Detail-oriented; ability to organize and multi-task. Ability to make decisions. Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications. Demonstrate strong reading comprehension and writing skills. Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills. Ability to work in a team environment. Handling different Reports - IGO/NIGO and Production/Quality. To be in a position to handle training for new hires Work together with the team to come up with process improvements Strictly monitor the performance of all team members and ensure to report in case of any defaulters. Encourage the team to exceed their assigned targets. **Required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement. Requirements for this role include: Candidate should be flexible & support team during crisis period Should be confident, highly committed and result oriented Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers

Positions General Duties and Tasks: Process Insurance Claims timely and qualitatively Meet & Exceed Production, Productivity and Quality goals Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities Analyze customer queries to provide timely response that are detailed and ordered in logical sequencing Cognitive Skills include language, basic math skills, reasoning ability with excellent written and verbal communication skills Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing Continuous learning to ramp up on the knowledge curve to be the SME and to be compliant with any certification as required to perform the job Be a team player and work seamlessly with other team members on meeting customer goals Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by Claims function Handle reporting duties as identified by the team manager Handle claims processing across multiple products/accounts as per the needs of the business Requirements for this role include: Both Under Graduates and Post Graduates can apply. Excellent communication (verbal and written) and customer service skills. Able to work independently; strong analytic skills. Detail-oriented; ability to organize and multi-task. Ability to make decisions. Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications. Demonstrate strong reading comprehension and writing skills. Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills. Ability to work in a team environment. Handling different Reports - IGO/NIGO and Production/Quality. To be in a position to handle training for new hires Work together with the team to come up with process improvements Strictly monitor the performance of all team members and ensure to report in case of any defaulters. Encourage the team to exceed their assigned targets. Candidate should be flexible & support team during crisis period Should be confident, highly committed and result oriented Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers Experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work product Candidate should be flexible to work from home and office environment. Broadband connection is must while working from home. Preferences for this role include: 5+ years of experience processing insurance claims in the health, life, or disability disciplines that required knowledge of CPT, HCPCS, ICD9/10, CDT. 2+ year(s) of experience in role that required understanding and interpreting complex documents such as medical records and legal contracts. ***Required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement.

ENROLLMENT & BILLING - GRADE 5 HC & INSURANCE OPERATIONS SENIOR ASSOC Position Overview : At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA Services currently seeks a HC & INSURANCE OPERATIONS SENIOR ASSOC to join our team in CHENNAI, Tamil Nadu, India . Position General Duties: Eligibility & Accounting representatives to assist client partner with Enrollment & Billing (EMB) Back Office activities for Medicaid LOB. Role Responsibilities : Oversee data integrity of member enrollment records and remittance files transmitted from the state. Provide timely, efficient support for the eligibility load process while coordinating with different department to resolve issues that arise during the process. Provide research to correct errors in membership and primary care physician data output. Generate internal reports and analysis as needed. Enters daily eligibility data: New enrollees, changes, and cancellations. Research information on members/subscribers to resolve problems and disputes. Maintains quality and production standards as outlined by client partners, state regulations and department policies & procedures. Completion of volumes in queue within specified turnaround time. Required Skills : Ability to work regularly scheduled shifts from Sunday - Saturday 5 PM IST time to 8 AM IST (5 days working). University degree or equivalent that required 3+ years of formal studies. Work from Office. No transport facility (Own transport). Ability to work in a team environment. Good logical thinking ability. Good English Comprehension/written skills should have exposure to MS Office. Good Communication Skills - Both Verbal and Written Ability to interact with clients preferred. ** Schedule availability for this position is Sunday - Saturday 5 PM IST time to 8 AM IST . The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime, holiday working and weekend working as per business requirement.

About the job Position Business Accountability: Ensuring smooth function of policies to be serviced. Floating RFQ to insurers & negotiate best premium from them to meet clients expectations. Preparing Due Diligence report wherever necessary. Negotiation with insurers on premium quotes & Terms specially in big & medium sized proposals. Ensure submission of QCR within TAT. Update Compass regularly. Preparing service presentation based on the coverage's shared by RM. Generating weekly MIS about the pending claim and sending it to clients in the format defined. Relationship with key line people in the insurance companies Entertain (addition deletion & other) endorsement request received from client & sent to insurer for endorsement. Maintain RFQ tracker. Quality Control of Policy Documents of RFQs. Quality check of policies issued & ensure for minimum errors. Updating SAIBA on policy renewed, endorsement passed, and endorsement awaited in the respective month. Replying to queries in the defined TAT i.e., within 24 hrs. form receipt of the query. Core Capabilities (Knowledge, Skills, Additional Behaviors) Strategic understanding of business. Quantitative skills. Ability to manage multiple tasks in a high-pressure environment. Education & Experience: Non-EB placement experience (preferably over 10 to 15 years) in Insurance Broking.) Location - Mumbai suburbs.

Company: Mercer Description: Mercer is seeking candidates for the following position based in the Pune office. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist - Grade C1 - Insurance Operations What can you expect? The purpose of this position is to support our business in Group Insurance Administration. The role will be responsible for enrollment process, liaison with member, client, Consultant & insurer for Medical/Dental/Life/LTD etc. insurance for the employees of our clients based in Singapore/Hong Kong. The role also demands to cater Billing needs of our clients along with Enquiries pertaining to Policy Administration and Billing. We will count on you for: Manage Insurance & Vendor billing Billing & reconciliation of insurance premium bills sent by various insurance providers for both medical and life products. The portfolio also includes sharing employee data changes with insurance providers for upkeep of insurance coverages, generating underwriting letters etc. Connect with controllership, finance teams to reconcile YOY variance, Bill checking, Revenue analysis, UAFs Understanding for WebCas billing system Understand of documents such as EL, SOW etc. Involves in client code setup etc. Employee changes update to insurers in a timely manner Underwriting letters based on insurer assessment. Email query handling Maintaining client level data, query logs etc. Manages, prioritizes and ensures that workload within own portfolio meets deadlines and targets to assist the team in achieving its business objectives. Ability to prioritize and manage multiple deadlines simultaneously. What you need to have: Knowledge & Skills: Graduate in any stream 3-6 Years of experience preferably in Insurance Operations Proficient in Microsoft Excel, Word Strong analytical skills Good with numbers and data analysis Good technical skills i.e. Excel, Power point Process oriented mind frame with a focus on efficiency and accuracy Excellent planning and organizational skills with the ability to manage and prioritize multiple tasks Proven ability to successfully manage projects of varying complexity Demonstrate a positive and participative style, sets and expects high standards of service and delivery and leads by example while being a self-starter Initiative and enthusiasm Team player with good verbal and written communication skills Ability to build, foster and strengthen close partnerships with colleagues across teams and locations What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person

Responsibilities Responsible for both leading & execution of Sourcing Projects to achieve maximum saving targets. Hands on experience in creating & executing various strategic sourcing/Rfx initiatives such as RFI s, RFQ s, RFP s, reverse auction, or other strategy on ORACLE I Sourcing module. Proactive engagement with stakeholders to understand business requirements and ensure coherent sourcing strategy. The role requires working across diverse categories, hence need to demonstrate a wide range of direct & indirect category knowledge. Conduct spend & market analysis to identify best presented market price for ongoing project. Proactively handling customer inquiries and quickly resolve issues. Candidate requirements ORACLE I professional with 3 - 5 years. Must have e-auction creation experience in ORACLE I Sourcing Tool. Independently work on ORACLE I Sourcing module. Good knowledge of complete procurement processes and spend management. Ability to establish positive relationship with client team. Coordinate with multiple stakeholders and provide weekly/monthly update to management on auction progress. Good written and oral communication skills.

In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims. Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.

In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims. Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a BPO HC & Insurance Operations Senior Representative to join our team in "Chennai" Positions General Duties and Tasks Required. In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a BPO HC & Insurance Operations Senior Representative to join our team in "Chennai or Coimbatore " Positions General Duties and Tasks Required. In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.

Responsibilities: * Oversee financial reporting, mutual fund & PMS operations * Ensure compliance with regulatory standards * Manage insurance & family office functions * Collaborate on AIF operations * Prepare MIS reports

Candidate should have a min of 1 to 4 years of experience in P&C or Specialty Insurance BPO service provider Must have managed FNOL (First notify of loss), FROI (First report of injury), Document Management & Payments Processing Good Communication Required Candidate profile Practical know-how of using MS Office application Mandatory: Graduate or Postgraduate from any background Desirable: Insurance / Risk management Commitment to achieving deadlines Good communication

Candidate should be flexible to do mentioned shift timings: 10AM-7PM IST and 12PM-9PM IST Candidate must be able to act as SME Candidate must know UK insurance Candidate must have knowledge of Bound/Endorsements Candidate should be able to lead on client calls Preferred candidate profile Position Name: Process Expert Policy Service Location: Gurugram What youll be doing • Understand the UK business end to end. • Performing quality audit of the task performed by processing teams • Analyze root causes of findings in audits as well as feedback received from clients • Providing suggestions to improve the current process • Suggesting automation enhancements • Exceeding Quality Metrics • Conducting trainings and refreshers for processes • Handling error reverts timely and effectively • Responsible for doing daily work allocation & reporting • Regular mentoring and providing the floor support to all the team members • Responsible for providing training to new hires • Owning process knowledge refreshers and tests • Operate process and ensure complete adherence to defined Service Level Agreements Productivity Turn-around-time Accuracy Timely maintenance of the various work trackers Correct interpretation of the required data from documents provided. What youll bring to the team • Graduates or post-graduates • UK/Lloyds Insurance Market experience • Demonstrates behaviors consistent with the organization’s values. • Good written and verbal communication, and a team player • Strong analytical skills

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Kochi & Bangalore CTC Range : 5 LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Monika HR Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 08067432492 / Whatsapp @ 9916116145 Monika.j@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

Job Summary As a Consulting Analyst with a focus on Property & Casualty Insurance you will leverage your expertise to provide strategic insights and solutions to our clients. With a hybrid work model and no travel requirements you will collaborate with cross-functional teams to drive impactful results. Your role will involve analyzing data developing strategies and enhancing client satisfaction through innovative solutions. Responsibilities Analyze complex data sets to identify trends and insights that inform strategic decision-making for clients in the Property & Casualty Insurance sector. Develop and implement innovative solutions that address client challenges and enhance operational efficiency. Collaborate with cross-functional teams to ensure seamless integration of solutions and alignment with client objectives. Provide expert advice and recommendations to clients leveraging industry knowledge and best practices. Conduct thorough research and analysis to support the development of client strategies and initiatives. Prepare detailed reports and presentations that effectively communicate findings and recommendations to clients. Monitor and evaluate the effectiveness of implemented solutions making adjustments as necessary to achieve desired outcomes. Facilitate workshops and meetings with clients to gather requirements and provide updates on project progress. Utilize advanced analytical tools and techniques to drive data-driven decision-making and improve client outcomes. Ensure compliance with industry regulations and standards in all client engagements. Build and maintain strong relationships with clients acting as a trusted advisor and point of contact. Stay updated on industry trends and emerging technologies to continuously enhance service offerings. Contribute to the development of new business opportunities by identifying potential areas for growth and expansion. Qualifications Possess a minimum of 5 years of experience in consulting with a focus on Property & Casualty Insurance. Demonstrate strong analytical and problem-solving skills with the ability to interpret complex data sets. Exhibit excellent communication and presentation skills with the ability to convey complex information clearly. Show proficiency in using analytical tools and software relevant to the insurance industry. Display a strong understanding of industry regulations and compliance requirements. Have experience working in a hybrid work model with the ability to collaborate effectively both in-person and remotely. Demonstrate a proactive approach to identifying and addressing client needs and challenges.

Skill required: Voluntary Benefits - Voluntary Benefits Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Voluntary benefits are employee benefits paid for by the employee rather than the employer, although the employer will pay for the administration of the scheme. The money is often deducted from the employee s salary for the sake of simplicity, although it isn t alwaysVoluntary benefits are benefits the employee opts into and may pay a portion of the cost. Voluntary benefits are best understood in their contrast to employment benefits. An employment benefit is part of an employees contractual compensation. They are automatically provided, and the cost is part of an employees pay. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Agility for quick learning. Ability to work well in a teamWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required:Insurance - Insurance Claims Designation:Management Level - Senior Analyst Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:5 to 8 years What would you do You will be aligned to our Financial Services, banking, Insurance, and Capital Market vertical which is focused on helping clients with their tax preparations, insurance coverage, and investment portfolios. The Insurance team helps clients and organizations transform their insurance operations into a digital, cost-efficient, agile operating model that helps drive sustainable growth and redefine customer experience. This team provides expertise in the areas of employee benefits, life and annuity, property and casualty and retirement services. You will be responsible for developing and delivering business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for Accenture Life Insurance&Annuity Platform (ALIP) Analytics Ability to perform under pressure Adaptable and flexible Problem-solving skills Business Operation Management Roles and Responsibilities In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Bengaluru

Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Associate Qualifications: Any Graduation,Bachelor in Physiotherapy,Bachelor of Dental Surgery Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. What are we looking for Adaptable&flexible. Ability to work under pressure. Problem solving skills. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Qualification Any Graduation,Bachelor in Physiotherapy,Bachelor of Dental Surgery

Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(Domestic) - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataDevelop and deliver business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for Ability to perform under pressureAbility to work well in a teamAdaptable and flexibleCommitment to qualityAccount Management Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation