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Bharti Airtel Ltd.
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Installation Engineer

Installation Engineer

Bharti Airtel Ltd.

0 years

1 - 2 Lacs

cochin

Posted:4 hours ago| Platform: GlassDoor logo

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Skills Required

installation troubleshooting service maintenance network testing signal checks support reports escalation electrical networking communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Field Engineer – Broadband & Fiber Network

Company: Bharti Airtel Limited

Job Summary:

The Field Engineer will be responsible for installing, maintaining, and troubleshooting broadband and fiber connections while ensuring service quality and customer satisfaction.

Key Responsibilities:

Handle installation, maintenance, and troubleshooting of broadband and fiber connections.
Conduct network testing, signal checks, and fault rectification at customer premises or field sites.
Support the Network Operations (NOC) team in resolving connectivity and service issues.
Ensure timely completion of customer installations and service requests.
Maintain accurate documentation for all tasks (installation reports, service tickets, etc.).
Coordinate with backend teams and vendors for issue escalation and resolution.
Conduct regular preventive maintenance to ensure service uptime and quality.
Follow Airtel’s safety, quality, and operational standards.
Provide technical assistance to customers during setup and usage.
Meet assigned performance metrics such as service uptime, response time, and customer satisfaction.

Skills & Qualifications:

Education: Diploma / ITI / B.Tech in Electronics, Electrical, or a related field.
Technical Skills: Basic understanding of networking, routers, and fiber optics.
Soft Skills: Good communication and customer-handling abilities.
Work Environment: Willingness to work on-field and in shifts as required.

Job Types: Full-time, Fresher

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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