Field Sales Executive

Job Title:

Field Sales Executive (XFE) – Broadband & Fiber | Airtel

Job Summary:

Airtel is looking for a Field Sales Executive (XFE) to drive broadband and fiber sales, customer acquisition, and service activations within the assigned territory. The role involves a mix of inside and field sales activities, including customer interaction, lead generation, and coordination with internal teams to ensure seamless service delivery and customer satisfaction.

Key Responsibilities:

• Generate new leads through door-to-door visits, society/RWA campaigns, and local partner tie-ups.
• Explain Airtel broadband and fiber plans, highlighting key features and benefits to potential customers.
• Convert leads into sales by completing documentation and coordinating installation and activation.
• Handle both inside sales (at partner retail outlets like MyG, G Mart) and field sales visits.
• Maintain accurate records of leads, sales, and customer information using Airtel’s CRM tools.
• Provide post-sale support and resolve customer queries to ensure a positive experience.
• Coordinate with backend and technical teams to ensure smooth connection delivery and issue resolution.
• Follow all company policies, process guidelines, and reporting requirements.
• Represent the Airtel brand professionally in the market and uphold company standards.

Requirements:

• Minimum Qualification: 12th Pass (HSC) or above.
• Experience: 1 year or more in field/inside sales (preferably in telecom, broadband, or FMCG).
• Strong communication and customer-handling skills.
• Ability to work independently and meet sales targets.
• Willingness to travel within assigned territory.

Job Type: Full-time

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person