Bharti Airtel Ltd.

3 Job openings at Bharti Airtel Ltd.
TSM (MASS RETAIL) Tuensang, Nagaland 1 - 4 years INR Not disclosed On-site Full Time

Key Deliverables : Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction. Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities. Develop timely Market Intelligence reports, detailing the changing customer trends and competitors’ performance. Work closely with the network team to understand and improve mobile network in the markets. Skills Required :· Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills· Enterprising and ability to convince stakeholders Basic computer literacy MS Office – Excel Educational Qualifications : Full Time graduate, preferably MBA/ PGDM Work Experience : 1-4 years of Sales Experience (Preferably Telecom/FMCG/Banking etc.) *NOTE: FEMALE CANDIDATES WILL BE MORE PREFERABLE. Candidates must have a Two Wheeler with valid Driving License. Job Types: Full-time, Permanent Pay: Up to ₹600,000.00 per year Schedule: Day shift Work Location: In person

Customer Relationship Officer kochi, kerala 0 years INR 1.44 - 2.16 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and assist walk-in customers at the store with professionalism and courtesy. Handle new activations, SIM replacements, bill payments, and plan upgrades. Explain Airtel products and services such as postpaid, prepaid, broadband, and DTH. Identify customer needs and provide appropriate solutions or offers. Achieve monthly sales and service targets set by the store manager. Handle customer queries, complaints, and escalate unresolved issues when necessary. Maintain accurate customer records and ensure timely documentation. Support customer retention by providing excellent after-sales service. Coordinate with backend teams for number portability, billing, or network-related concerns. Maintain store hygiene, product display, and ensure smooth daily operations. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Customer Relationship Officer cochin 0 years INR 1.44 - 2.16 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and assist walk-in customers at the store with professionalism and courtesy. Handle new activations, SIM replacements, bill payments, and plan upgrades. Explain Airtel products and services such as postpaid, prepaid, broadband, and DTH. Identify customer needs and provide appropriate solutions or offers. Achieve monthly sales and service targets set by the store manager. Handle customer queries, complaints, and escalate unresolved issues when necessary. Maintain accurate customer records and ensure timely documentation. Support customer retention by providing excellent after-sales service. Coordinate with backend teams for number portability, billing, or network-related concerns. Maintain store hygiene, product display, and ensure smooth daily operations. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person