Bharti Airtel Ltd.

13 Job openings at Bharti Airtel Ltd.
TSM (MASS RETAIL) Tuensang, Nagaland 1 - 4 years INR Not disclosed On-site Full Time

Key Deliverables : Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction. Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE) Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities. Develop timely Market Intelligence reports, detailing the changing customer trends and competitors’ performance. Work closely with the network team to understand and improve mobile network in the markets. Skills Required :· Ability to ensure excellence in execution Ability to collaborate and work with large teams Analyze data and draw insights Consultation, facilitation and selling skills· Enterprising and ability to convince stakeholders Basic computer literacy MS Office – Excel Educational Qualifications : Full Time graduate, preferably MBA/ PGDM Work Experience : 1-4 years of Sales Experience (Preferably Telecom/FMCG/Banking etc.) *NOTE: FEMALE CANDIDATES WILL BE MORE PREFERABLE. Candidates must have a Two Wheeler with valid Driving License. Job Types: Full-time, Permanent Pay: Up to ₹600,000.00 per year Schedule: Day shift Work Location: In person

Customer Relationship Officer kochi, kerala 0 years INR 1.44 - 2.16 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and assist walk-in customers at the store with professionalism and courtesy. Handle new activations, SIM replacements, bill payments, and plan upgrades. Explain Airtel products and services such as postpaid, prepaid, broadband, and DTH. Identify customer needs and provide appropriate solutions or offers. Achieve monthly sales and service targets set by the store manager. Handle customer queries, complaints, and escalate unresolved issues when necessary. Maintain accurate customer records and ensure timely documentation. Support customer retention by providing excellent after-sales service. Coordinate with backend teams for number portability, billing, or network-related concerns. Maintain store hygiene, product display, and ensure smooth daily operations. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Customer Relationship Officer cochin 0 years INR 1.44 - 2.16 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and assist walk-in customers at the store with professionalism and courtesy. Handle new activations, SIM replacements, bill payments, and plan upgrades. Explain Airtel products and services such as postpaid, prepaid, broadband, and DTH. Identify customer needs and provide appropriate solutions or offers. Achieve monthly sales and service targets set by the store manager. Handle customer queries, complaints, and escalate unresolved issues when necessary. Maintain accurate customer records and ensure timely documentation. Support customer retention by providing excellent after-sales service. Coordinate with backend teams for number portability, billing, or network-related concerns. Maintain store hygiene, product display, and ensure smooth daily operations. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Field Sales Executive thoppumpady, kochi, kerala 1 years INR 1.56 - 2.4 Lacs P.A. On-site Full Time

Job Title: Field Sales Executive (XFE) – Broadband & Fiber | Airtel Job Summary: Airtel is looking for a Field Sales Executive (XFE) to drive broadband and fiber sales, customer acquisition, and service activations within the assigned territory. The role involves a mix of inside and field sales activities , including customer interaction, lead generation, and coordination with internal teams to ensure seamless service delivery and customer satisfaction. Key Responsibilities: Generate new leads through door-to-door visits, society/RWA campaigns, and local partner tie-ups . Explain Airtel broadband and fiber plans , highlighting key features and benefits to potential customers. Convert leads into sales by completing documentation and coordinating installation and activation. Handle both inside sales (at partner retail outlets like MyG, G Mart) and field sales visits. Maintain accurate records of leads, sales, and customer information using Airtel’s CRM tools . Provide post-sale support and resolve customer queries to ensure a positive experience. Coordinate with backend and technical teams to ensure smooth connection delivery and issue resolution. Follow all company policies, process guidelines, and reporting requirements . Represent the Airtel brand professionally in the market and uphold company standards. Requirements: Minimum Qualification: 12th Pass (HSC) or above. Experience: 1 year or more in field/inside sales (preferably in telecom, broadband, or FMCG). Strong communication and customer-handling skills. Ability to work independently and meet sales targets. Willingness to travel within assigned territory. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Field Sales Executive india 1 years INR 1.56 - 2.4 Lacs P.A. On-site Full Time

Job Title: Field Sales Executive (XFE) – Broadband & Fiber | Airtel Job Summary: Airtel is looking for a Field Sales Executive (XFE) to drive broadband and fiber sales, customer acquisition, and service activations within the assigned territory. The role involves a mix of inside and field sales activities , including customer interaction, lead generation, and coordination with internal teams to ensure seamless service delivery and customer satisfaction. Key Responsibilities: Generate new leads through door-to-door visits, society/RWA campaigns, and local partner tie-ups . Explain Airtel broadband and fiber plans , highlighting key features and benefits to potential customers. Convert leads into sales by completing documentation and coordinating installation and activation. Handle both inside sales (at partner retail outlets like MyG, G Mart) and field sales visits. Maintain accurate records of leads, sales, and customer information using Airtel’s CRM tools . Provide post-sale support and resolve customer queries to ensure a positive experience. Coordinate with backend and technical teams to ensure smooth connection delivery and issue resolution. Follow all company policies, process guidelines, and reporting requirements . Represent the Airtel brand professionally in the market and uphold company standards. Requirements: Minimum Qualification: 12th Pass (HSC) or above. Experience: 1 year or more in field/inside sales (preferably in telecom, broadband, or FMCG). Strong communication and customer-handling skills. Ability to work independently and meet sales targets. Willingness to travel within assigned territory. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Broadband sales Executive thiruvananthapuram 1 years INR 1.8 - 2.88 Lacs P.A. On-site Full Time

Job Summary: As a Broadband Sales Executive at Airtel, you will handle both inside sales (at MyG Nathialath G Mart) and field sales in nearby areas. The role involves promoting Airtel broadband connections, explaining plans and offers to walk-in customers, generating leads, and ensuring successful activations. Key Responsibilities: Attend and assist walk-in customers visiting the store (vat MyG Nathialath G Mart). Explain Airtel broadband plans, offers, and installation process. Maintain good product knowledge and provide proper guidance to customers. Generate and record leads from walk-ins and pass them to the field installation/support team. Maintain store display, brochures, and promotional material related to Airtel broadband. Achieve daily and monthly in-store sales targets. Visit residential and commercial areas around the store to promote Airtel broadband services. Conduct door-to-door campaigns, distribute leaflets, and generate new customer leads. Follow up on leads generated through the store and field activities. Ensure timely customer documentation and coordinate with the installation team for activation. Report daily sales activities to the Area Sales Manager. Candidate Profile: Minimum 12th pass qualification At least 1 year of experience in sales (retail or field) Good communication and convincing skills Energetic, target-driven, and customer-focused Comfortable working both inside the store and on the field Must have a two-wheeler and valid driving licence for field work Basic smartphone/CRM handling knowledge preferred Job Type: Full-time Pay: ₹15,000.00 - ₹24,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Installation Engineer cochin 0 years INR 1.56 - 2.4 Lacs P.A. On-site Full Time

Job Title: Field Engineer – Broadband & Fiber Network Company: Bharti Airtel Limited Job Summary: The Field Engineer will be responsible for installing, maintaining, and troubleshooting broadband and fiber connections while ensuring service quality and customer satisfaction. Key Responsibilities: Handle installation, maintenance, and troubleshooting of broadband and fiber connections. Conduct network testing, signal checks, and fault rectification at customer premises or field sites. Support the Network Operations (NOC) team in resolving connectivity and service issues. Ensure timely completion of customer installations and service requests. Maintain accurate documentation for all tasks (installation reports, service tickets, etc.). Coordinate with backend teams and vendors for issue escalation and resolution. Conduct regular preventive maintenance to ensure service uptime and quality. Follow Airtel’s safety, quality, and operational standards. Provide technical assistance to customers during setup and usage. Meet assigned performance metrics such as service uptime, response time, and customer satisfaction. Skills & Qualifications: Education: Diploma / ITI / B.Tech in Electronics, Electrical, or a related field. Technical Skills: Basic understanding of networking, routers, and fiber optics. Soft Skills: Good communication and customer-handling abilities. Work Environment: Willingness to work on-field and in shifts as required. Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Broadband sales Executive cochin 1 years INR 1.8 - 2.88 Lacs P.A. On-site Full Time

Job Summary: As a Broadband Sales Executive at Airtel, you will handle both inside sales (at MyG Nathialath G Mart) and field sales in nearby areas. The role involves promoting Airtel broadband connections, explaining plans and offers to walk-in customers, generating leads, and ensuring successful activations. Key Responsibilities: Attend and assist walk-in customers visiting the store (vat MyG Nathialath G Mart). Explain Airtel broadband plans, offers, and installation process. Maintain good product knowledge and provide proper guidance to customers. Generate and record leads from walk-ins and pass them to the field installation/support team. Maintain store display, brochures, and promotional material related to Airtel broadband. Achieve daily and monthly in-store sales targets. Visit residential and commercial areas around the store to promote Airtel broadband services. Conduct door-to-door campaigns, distribute leaflets, and generate new customer leads. Follow up on leads generated through the store and field activities. Ensure timely customer documentation and coordinate with the installation team for activation. Report daily sales activities to the Area Sales Manager. Candidate Profile: Minimum 12th pass qualification At least 1 year of experience in sales (retail or field) Good communication and convincing skills Energetic, target-driven, and customer-focused Comfortable working both inside the store and on the field Must have a two-wheeler and valid driving licence for field work Basic smartphone/CRM handling knowledge preferred Job Type: Full-time Pay: ₹15,000.00 - ₹24,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Installation Engineer kochi,kerala 0 - 4 years INR Not disclosed On-site Full Time

As a Field Engineer for Bharti Airtel Limited, you will be responsible for installing, maintaining, and troubleshooting broadband and fiber connections to ensure service quality and customer satisfaction. Your duties will include handling installation, maintenance, and troubleshooting tasks for broadband and fiber connections. You will also be required to conduct network testing, signal checks, and fault rectification at customer premises or field sites. Additionally, you will support the Network Operations (NOC) team in resolving connectivity and service issues, ensuring timely completion of installations and service requests, and maintaining accurate documentation for all tasks. Your responsibilities will involve coordinating with backend teams and vendors for issue escalation and resolution, conducting regular preventive maintenance to ensure service uptime and quality, and following Airtel's safety, quality, and operational standards. You will also be expected to provide technical assistance to customers during setup and usage, while meeting assigned performance metrics such as service uptime, response time, and customer satisfaction. Qualifications Required: - Education: Diploma / ITI / B.Tech in Electronics, Electrical, or a related field. - Technical Skills: Basic understanding of networking, routers, and fiber optics. - Soft Skills: Good communication and customer-handling abilities. In addition to the job responsibilities and qualifications mentioned above, Bharti Airtel Limited provides health insurance and Provident Fund benefits to its employees. This position requires a willingness to work on-field and in shifts as required. Please note that the work location for this role is in person.,

Customer Relationship Officer malappuram, kerala 0 years INR 1.44 - 1.92 Lacs P.A. On-site Full Time

Job Summary We are looking for a Customer Relationship Executive to handle customer enquiries, provide service support, and assist the sales team. The role involves both customer service and basic sales follow-up activities. Key Responsibilities Assist customers through phone and in-person Explain product details, plans, and services Follow up with leads to support sales conversions Handle customer complaints and service requests Maintain customer records and documentation Coordinate with internal teams for quick resolutions Meet daily/weekly sales and service targets Skills Required Strong communication skills Customer handling & problem-solving skills Basic computer knowledge Sales attitude and positive approach Ability to multitask Salary & Benefits ₹14,000 – ₹20,000 CTC per month Sales incentives PF + ESIC (if applicable) Training and career growth opportunities Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Customer Relationship Officer malappuram 0 years INR 1.44 - 1.92 Lacs P.A. On-site Full Time

Job Summary We are looking for a Customer Relationship Executive to handle customer enquiries, provide service support, and assist the sales team. The role involves both customer service and basic sales follow-up activities. Key Responsibilities Assist customers through phone and in-person Explain product details, plans, and services Follow up with leads to support sales conversions Handle customer complaints and service requests Maintain customer records and documentation Coordinate with internal teams for quick resolutions Meet daily/weekly sales and service targets Skills Required Strong communication skills Customer handling & problem-solving skills Basic computer knowledge Sales attitude and positive approach Ability to multitask Salary & Benefits ₹14,000 – ₹20,000 CTC per month Sales incentives PF + ESIC (if applicable) Training and career growth opportunities Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Customer Relationship Officer malappuram 0 years INR 1.44 - 1.92 Lacs P.A. On-site Full Time

Job Summary We are looking for a Customer Relationship Executive to handle customer enquiries, provide service support, and assist the sales team. The role involves both customer service and basic sales follow-up activities. Key Responsibilities Assist customers through phone and in-person Explain product details, plans, and services Follow up with leads to support sales conversions Handle customer complaints and service requests Maintain customer records and documentation Coordinate with internal teams for quick resolutions Meet daily/weekly sales and service targets Skills Required Strong communication skills Customer handling & problem-solving skills Basic computer knowledge Sales attitude and positive approach Ability to multitask Salary & Benefits ₹14,000 – ₹20,000 CTC per month Sales incentives PF + ESIC (if applicable) Training and career growth opportunities Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Broadband sales Executive india 0 years INR 1.0632 - 3.669 Lacs P.A. On-site Full Time

The XFE (Executive – Field Executive) is responsible for driving broadband and fiber sales, customer acquisition, and service activations within the assigned territory. The role involves field visits, lead generation, customer interaction, and coordination with internal teams to ensure smooth service delivery and customer satisfaction. Generate new leads through field activities such as door-to-door visits, society/RWA campaigns, and partner tie-ups. Explain Airtel broadband and fiber plans, features, and benefits to potential customers. Convert leads into sales by completing required documentation and coordinating for installation/activation. Handle both inside and field salesactivities, including managing walk-in customers at partner retail stores (e.g., MyG, G Mart) and attending field appointments. Maintain and update customer data, leads, and sales status using Airtel’s CRM or lead-tracking applications. Resolve customer queries and provide post-sale support to ensure satisfaction and retention. Coordinate with backend and technical teams for smooth connection delivery and issue resolution. Adhere to company policies, process compliance, and reporting structure. Represent Airtel professionally in the market and maintain brand standards. Job Types: Full-time, Fresher Pay: ₹8,860.15 - ₹30,575.15 per month Benefits: Paid time off Provident Fund Work Location: On the road