Customer Relationship Officer

0 years

1 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are looking for a Customer Relationship Executive to handle customer enquiries, provide service support, and assist the sales team. The role involves both customer service and basic sales follow-up activities.

Key Responsibilities

  • Assist customers through phone and in-person
  • Explain product details, plans, and services
  • Follow up with leads to support sales conversions
  • Handle customer complaints and service requests
  • Maintain customer records and documentation
  • Coordinate with internal teams for quick resolutions
  • Meet daily/weekly sales and service targets

Skills Required

  • Strong communication skills
  • Customer handling & problem-solving skills
  • Basic computer knowledge
  • Sales attitude and positive approach
  • Ability to multitask

Salary & Benefits

  • ₹14,000 – ₹20,000 CTC per month
  • Sales incentives
  • PF + ESIC (if applicable)
  • Training and career growth opportunities

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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