Posted:23 hours ago|
Platform:
On-site
Full Time
Job Description – Customer Relationship Manager (CRM) Role Overview We are hiring Customer Relationship Managers (CRM) for a voice-based inbound process. The role involves handling customer queries and concerns over calls, ensuring excellent customer service and satisfaction. Key Responsibilities • Address and resolve customer queries and concerns via inbound calls • Maintain professionalism and empathy while handling customer interactions • Ensure accurate documentation of customer issues and resolutions • Collaborate with internal teams to provide timely solutions • Uphold service quality standards and meet performance metrics Qualification • Any Graduation (mandatory) • Strong communication skills in English and Hindi/Marathi preferred • Freshers and experienced candidates are welcome Salary • Freshers: ₹17,000 in hand (CTC: 2.55 LPA) • Experienced: Up to ₹27,000 in hand (CTC: 3.7 LPA) Shift Timings • Male: Between 7:00 AM – 12:30 AM (any 9.5-hour shift) • Female: Between 7:00 AM – 8:30 PM (any 9.5-hour shift) Work Schedule • 5 days working • 2 rotational week offs Location 13th Floor, Vishwaroop IT Park, Behind Raghuleela Mall, Opposite Vashi Station, Sector 30, Vashi, Navi Mumbai, Maharashtra – 400705
Job Types: Full-time, Permanent
Pay: ₹17,558.44 - ₹27,244.60 per month
Application Question(s):
Education:
Location:
Work Location: In person
Getnaukri
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
malappuram
Experience: Not specified
1.44 - 1.92 Lacs P.A.
malappuram, kerala
Experience: Not specified
1.44 - 1.92 Lacs P.A.
navi mumbai, maharashtra
Experience: Not specified
2.10696 - 0.00528 Lacs P.A.
navi mumbai, maharashtra
Experience: Not specified
0.17558 - 0.27244 Lacs P.A.
sector 35, chandigarh region
Experience: Not specified
1.8 - 3.0 Lacs P.A.
gachibowli, hyderabad
Experience: Not specified
1.8 - 3.0 Lacs P.A.
Experience: Not specified
1.8 - 3.6 Lacs P.A.
coimbatore, tamil nadu
Salary: Not disclosed
mumbai, navi mumbai, pune
Experience: Not specified
4.0 - 4.5 Lacs P.A.
Experience: Not specified
1.8 - 2.4 Lacs P.A.
