Company Description Zequin is a women-led startup at the forefront of AI innovation, committed to delivering cutting-edge AI solutions to automate, simplify, and enhance decision-making at scale. Our team of AI experts combines deep technical knowledge with industry expertise across various domains to address complex challenges and unlock new opportunities. We collaborate with research and development partners to drive groundbreaking advancements, aiming to create a sustainable, technology-driven future. By engaging students and academia, we offer state-of-the-art learning experiences, blending academic rigor with real-time exposure to industry-driven products. Role Description This is a full-time hybrid role for a Customer Relationship Officer located in Coimbatore. The Customer Relationship Officer will be responsible for managing business relationships, ensuring excellent customer service, maintaining effective communication, and driving sales. Day-to-day tasks include handling customer inquiries, resolving issues, lead management, marketing skills in EdTech related operations, visiting customers office premises for events and schedule management. Qualifications Business Relationship Management and Sales skills Strong Communication and Customer Service skills Ability to think strategically and multitask effectively Bachelor's degree in Business Administration, Finance, or a related field Experience in the EdTech or IT company is a plus
As a Customer Relationship Officer at Zequin, a women-led startup dedicated to pioneering AI innovation, you will play a crucial role in managing business relationships and ensuring exceptional customer service. Your responsibilities will include handling customer inquiries, resolving issues efficiently, managing leads, utilizing marketing skills in EdTech related operations, and conducting visits to customer office premises for events and schedule management. Your role will require strong Business Relationship Management and Sales skills to foster positive relationships and drive sales. Excellent Communication and Customer Service skills will be essential in maintaining effective communication with clients. You should possess the ability to think strategically and effectively multitask in a fast-paced environment. A Bachelor's degree in Business Administration, Finance, or a related field is required for this full-time hybrid position located in Coimbatore. Experience in the EdTech or IT industry would be advantageous as you work alongside a team of AI experts to address complex challenges, unlock new opportunities, and contribute to the sustainable, technology-driven future that Zequin envisions. Join us in our mission to deliver cutting-edge AI solutions that automate, simplify, and enhance decision-making at scale.,
As a Customer Relationship - Intern at Zequin, a women-led startup pioneering AI innovation, you will play a crucial role in ensuring customer satisfaction and support. Your responsibilities will revolve around fostering positive relationships with customers, leveraging strong communication and analytical skills to address queries and resolve issues promptly. This full-time on-site position based in Coimbatore offers a stipend in line with industry standards. Your qualifications for this role include proficiency in customer satisfaction and support, excellent communication and analytical abilities, and a keen interest in AI technology and innovation. A Bachelor's degree in fields such as Counselling, Education, Psychology, or related areas is preferred, along with the capacity to multitask effectively in a fast-paced environment. Prior knowledge of CRM tools is advantageous but not mandatory. Key responsibilities of this internship include serving as the primary point of contact for both potential and existing customers, nurturing positive relationships with students, parents, and stakeholders, addressing queries, resolving issues, and ensuring overall customer satisfaction. You will also be tasked with managing CRM tools, maintaining updated records of customer interactions, and assisting in the execution of customer engagement campaigns and feedback initiatives. By joining Zequin as a Customer Relationship - Intern, you will gain invaluable real-world experience in customer relations, exposure to EdTech operations and CRM platforms, mentorship, and training from seasoned professionals. Additionally, successful completion of this internship may open doors to potential full-time opportunities within the organization.,
As a Customer Relationship Officer at Zequin, a women-led startup dedicated to pioneering AI innovation, you will play a crucial role in managing business relationships and ensuring exceptional customer service. Your responsibilities will include: - Handling customer inquiries - Resolving issues efficiently - Managing leads - Utilizing marketing skills in EdTech related operations - Conducting visits to customer office premises for events and schedule management Your role will require strong Business Relationship Management and Sales skills to foster positive relationships and drive sales. Excellent Communication and Customer Service skills will be essential in maintaining effective communication with clients. You should possess the ability to think strategically and effectively multitask in a fast-paced environment. A Bachelor's degree in Business Administration, Finance, or a related field is required for this full-time hybrid position located in Coimbatore. Experience in the EdTech or IT industry would be advantageous as you work alongside a team of AI experts to address complex challenges, unlock new opportunities, and contribute to the sustainable, technology-driven future that Zequin envisions. Join us in our mission to deliver cutting-edge AI solutions that automate, simplify, and enhance decision-making at scale.,