Inside/International Sales Professional - BPO

Job Description

Role Definition & Requirement : - Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be experienced, self-driven and motivated Voice Agent . Job Description : - He/She will be responsible for making and receiving outbound/inbound calls - Managing large amounts of inbound and outbound calls in a timely manner - Following the provided "scripts" when handling different topics - Will strive towards going beyond the assigned target and achieve best possible conversion rate - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our CRM Database by documenting everything Requirement : - Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written communication Skills - Versant 6 Certified - Track record of over-achieving quota - Strong phone and verbal communication skills along with active listening - Customer focus and adaptability to different personality types - Ability to multitask, set priorities and manage time effectively Educational Qualification Requirement : - Minimum Graduate in any stream Desired Experience : - 2 Years of International Outbound Sales experience (US) - Prior experience in Health Care or Mass Tort Domain Preferred