Inside Sales Officer

Job Title:

• Make outbound calls to schools and educational institutions from the provided database.
• Clearly articulate the companys products/services and unique value proposition.
• Fix appointments for the sales team and ensure effective communication of meeting details.

2. Communication & Query Handling

• Respond to initial queries and objections professionally.
• Provide accurate information to prospects to build trust and interest.

3. Tracker Management & Reporting

• Maintain detailed records of leads, call outcomes, and appointment statuses using the companys tracker system.
• Submit daily and weekly reports on calls made, meetings scheduled, and pending follow-ups.

4. Coordination with Sales Team

• Ensure smooth coordination with the field sales team by handing over qualified leads in a timely manner.
• Share feedback from prospective clients to help enhance sales strategies and messaging.

5. Continuous Improvement

• Participate in regular training sessions and performance reviews.
• Contribute insights during team meetings to improve sales processes and customer engagement.

Qualifications and Skills:

• Graduate in any discipline (preferred in Sales/Marketing/Communication).
• 1-2 years of experience in telesales or inside sales, preferably in the education sector.
• Excellent verbal communication and listening skills.
• Ability to handle objections and convert conversations into opportunities.
• Proficiency in using CRM tools and MS Office.

Note:

• Competitive salary with performance-based incentives.
• Professional development and upskilling opportunities.
• Supportive and collaborative team environment.