Handle inbound and outbound sales inquiries, providing product details and technical guidance. Qualify leads and generate new business opportunities in alignment with sales targets. Handle and convert leads generated from IndiaMART , social media platforms (e.g., LinkedIn, Facebook, Instagram), company website, and other online sources. Qualify leads, understand customer requirements, and provide product recommendations. Develop and maintain strong relationships with existing and potential clients. Generate leads through cold calling, emails, and follow-ups. Prepare and present quotations, proposals, and sales reports. Coordinate with the operations and logistics team for smooth order processing. Maintain records of customer interactions and sales activities in CRM. Stay updated on industry trends, competitors, and product advancements. Collaborate with the marketing team for lead generation strategies. Requirements: Experience: 3+ years in inside sales, preferably in the earthing & lightning protection industry. Education: Graduate in Business, Electrical Engineering, or a related field. Skills: Strong communication, negotiation, and persuasion skills. Technical Knowledge: Familiarity with Chemical Earthing, Lightning Arresters , and related electrical safety solutions. Tools: Proficiency in CRM software and MS Office. Prior experience in B2B sales for electrical safety products. Understanding of industry regulations and standards. Show more Show less

The Senior Dispatch Officer is responsible for overseeing and managing daily dispatch operations, including the coordination of local and interstate transport networks to ensure timely, cost-effective, and efficient delivery of goods or services. This role involves supervising dispatch personnel, managing logistics, maintaining communication across stakeholders, and ensuring seamless execution of dispatch activities while complying with safety and regulatory standards. 📝 Job Description: Coordinate and monitor the dispatch of goods for local, national, and international deliveries. Develop and maintain a reliable transport network for efficient movement of goods across regions. Ensure all dispatches comply with transportation regulations, customs requirements, and export/import laws. Prepare and maintain dispatch documentation including invoices, delivery challans, gate passes, packing lists, and customs paperwork. Liaise with transporters, freight forwarders, and courier services to ensure timely and cost-effective deliveries. Track vehicle movement and report daily dispatch status to the operations team. Ensure proper packaging, labeling, and documentation of materials before dispatch. Maintain accurate dispatch records and update inventory systems. Work closely with internal teams to manage dispatch priorities, resolve delivery issues, and meet customer expectations. Coordinate the timely dispatch of vehicles, drivers, and field agents based on operational needs. Schedule pickups, deliveries, or service calls and maintain detailed logs of all activities. Handle emergency and non-emergency dispatch requests promptly and accurately. Communicate effectively with customers, providing updates and addressing concerns. Generate daily, weekly, or monthly reports on dispatch activities. Maintain and manage dispatch databases, ensuring up-to-date and accurate information. Ensure full compliance with local, state, and federal regulations, including safety and transport laws.