Inside Sales Executive

Job Description

We are hiring an Inside Sales Executive to manage student inquiries, guide prospective learners, and support the enrollment process for our EdTech programs. This is a fully office-based role focused on lead handling, tele-counseling, explaining program details, and converting inquiries into admissions.

Key Responsibilities

• Handle inbound and outbound calls to connect with prospective students
• Provide clear information about courses, learning formats, and program benefits
• Conduct tele-counseling sessions to help students choose the right program
• Manage inquiries received through calls, emails, WhatsApp, and online platforms
• Maintain consistent follow-ups to ensure timely conversions
• Record lead details, communication history, and status updates in the CRM
• Share program brochures, fee structures, and related documents when needed
• Coordinate with admissions and marketing teams for smooth onboarding
• Prepare daily and weekly reports on leads, calls, and conversions

Requirements

• Bachelor’s degree in any discipline (mandatory)
• 0–3 years of experience in inside sales, counseling, or business development
• Strong communication skills in English and Malayalam
• Good listening skills and a student-friendly counseling approach
• Comfortable handling calls and virtual interactions
• Organized, proactive, and consistent in follow-ups
• Knowledge of CRM tools, MS Excel, and digital communication platforms is an advantage
• Willingness to work Monday to Saturday

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Application Question(s):

• Current Salary?

Work Location: In person