Inside Sales Engineer

As a Sales Support Engineer, your primary responsibility will be to assist the field sales team in achieving their sales targets effectively. You will be required to understand customer requirements and prepare detailed and accurate quotations in a timely manner for submission to meet deadlines. Additionally, you will be involved in technically qualifying leads, crafting basic engineering proposals, and engaging in discussions with both customers and the sales team. Your role will also entail communicating with customers, conducting outbound calls to potential customers, and following up on leads. It will be essential to comprehend customers" technical needs, identify sales opportunities, address customer inquiries, and provide additional information via email. Staying updated on product and service information, keeping track of current and potential customers in a database, and monitoring competing products and services will also be part of your responsibilities. Furthermore, you will be expected to prepare and report sales activity reports to management and conduct effective online demonstrations for prospects. To excel in this role, you must possess a clear technical understanding and a strong foundation in instrumentation engineering. Excellent communication skills, proficiency in English (both written and verbal), and the ability to handle customers adeptly are crucial. Moreover, the capacity to work well under pressure, expertise in MS Office/Excel, and basic knowledge of computer systems are essential. Understanding engineering drawings and P&ID will be considered a plus. If you have a B.E/Diploma in Control & Instrumentation, Electrical Engineering, Electronics & Communication, or Mechanical, and if you meet the aforementioned criteria, we encourage you to share your updated resume at hr@lucent-india.com. We look forward to potentially having you join our team.,