Inside Sales Associate

Department: Sales

Hours: 9:30 AM - 6:30 PM (Monday - Saturday)
Role Summary:

We are looking for a proactive and organized Inside Sales Associate to join our team. This is an in-office role that involves handling inbound and outbound calls, CRM management, lead follow-ups, and Sales & Marketing coordination. This role is perfect for candidates with a strong customer-first mindset, the ability to multitask, and a desire to learn. The right candidate would be on track to grow into a Key Account Manager or other operational leadership roles within 2 years.

Key Responsibilities:Telecalling & Lead Follow-Up: Handle inbound and outbound calls, qualify interest, and ensure timely, structured follow-ups by self and the sales team.Customer Relationship Management: Maintain strong, long-term client relationships to drive satisfaction, repeat business, and account growth.Sales & Marketing Coordination: Coordinate with the field sales team and support marketing activities such as campaign follow-ups, database curation, and lead handoffs to ensure a seamless customer experience.Proposal & Quote Support: Assist in preparing accurate quotations, proposals, and professional email responses on time.Documentation, Reporting & Analysis: Maintain internal records and trackers as per SOPs and extract insights to support team performance improvement.

Requirements:
Strong verbal and written communication in EnglishAbility to build rapport and manage client relationshipsFamiliarity with email etiquette and Google Workspace toolsConfident, professional demeanorWell-organized, detail-oriented, and consistent in follow-upsGraduateWillingness to work full-time from the office.

What we offer:
Paid time offPerformance-based incentivesEmpathetic and stable work environmentGrowth & development opportunitiesLeave encashmentEmployee engagement activities .