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Progress Software
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Inside Account Manager

Inside Account Manager

Progress Software

0 - 5 years

8 - 12 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

usage sales social media market intelligence competitive intelligence medical insurance purchase manager forecasting crm salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Respond to inbound demo requests and "talk to sales" form fills within 5 minutes
Score and prioritize leads based on product usage data, company size, and buying signals
Conduct discovery calls to understand use cases and identify expansion opportunities
Route enterprise-level opportunities to Account Executives appropriately

Product-Led Sales Motion:

Monitor user activation metrics and reach out to high-intent trial users
Conduct product demos that build on what prospects have already discovered
Help users understand advanced features and use cases they havent explored
Remove technical or process barriers preventing conversion to paid plans

Identify upgrade opportunities for existing customers showing usage growth
Facilitate plan changes, seat additions, and feature upgrades
Collaborate with Customer Success to prevent churn during expansion conversations
Upsell complementary products or higher-tier plans based on usage patterns

Own monthly/quarterly revenue targets for inbound and expansion pipeline
Manage sales cycle from initial contact through contract signature
Negotiate pricing within established parameters and discount approval processes
Maintain accurate forecasting in CRM with stage progression and close probability

Gather competitive intelligence from prospect conversations
Provide feedback to Product team on common user pain points and feature requests
Share insights on pricing objections and market positioning with Marketing
Document common use cases and success stories for future sales enablement

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