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Infra Lead

sun pharma industries

6 - 7 years

8 - 12 Lacs

kalol

Posted:3 weeks ago| Platform:

Apply

Skills Required

product quality opex application support pgdca pharma it infrastructure antivirus it operations information technology auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Job holder will be responsible for IT Infrastructure operations support related activity. To ensure in defining the strategy inline with compliance, product quality management objectives and regulatory requirements. Proactively assess infrastructure issues at site and ensure it s compliance at Site level as a Infrastructure Lead.

Responsibilities:

The Job holder will ensure the smooth IT infrastructure operations at the site as a Site Infra Lead.
Management of IT Infrastructure Inventory for hardware and software including Servers, Network devices, GxP & Non GxP Systems.
Responsible to maintain the Server/Datacenter environment and components such as Power/UPS supply, Access to Server/Datacenter Room, maintaining of Server/Datacenter Room environment condition (Temperature & humidity) and Security Systems (Fire, Rodent & WLD)
Ensure for Backup-Restoration, Archival-Retrieval process of electronic data.
Resolving on going Hardware /Software Problems with the support of FMS team at the site and Corporate teams.
Responsible for configuration and installation of network devices (Switch, Wi-Fi, IP Phone) as per requirement in operation & projects.
Responsible for the response of user s tickets (Incidents / Service requests) which is raised in IT Service Management (ITSM) portal & their resolution as per defined SLA.
Contribute for preparation of IT Infrastructure procedures and maintain IT regulations & compliance, regulatory audit support.
To perform and participate in QMS activities w. r. t IT Infrastructure such as Incidents, Change Controls (CCRs), Deviations and Corrective & Preventive Actions (CAPAs) and timely closure of all such records (CCR / Deviation / Investigation / CAPA system).
To support for the infrastructure requirements in implementation of site-based projects and Global projects related at the site.
Coordination with internal and external stakeholders for various IT Infrastructure application support and project execution.
Understanding of IT security policies, domain policies, malware and antivirus.
Support in procurement process w. r. t. Site IT Infrastructure components requirements.

Job Scope

Internal Interactions (within the organization)

Corporate IT Teams, Site Business Users, Site IT Support team Members and Plant Management personnel

External Interactions (outside the organization)

IT Service providers, Vendors, Auditors.

Geographical Scope

Directly Manage site Infra lead operation and at the same time provide onsite/offsite support to another site whenever needed.

Financial Accountability (cost/revenue with exclusive authority)

Based on Approved Budgets for the sites Both Opex & Capex

Job Requirements

Educational Qualification

BE/B. Tech, MCA, BCA, MSc. -IT, BSc. -IT, Graduation+ PGDCA, Certification in Network/Server Operations and ITIL processes

Skills

Management of IT Infrastructure & Site IT Support Team members, understanding the requirements of Servers/Network based from the business and their availability.

Experience

6-7 Years in IT Operations, Preferably in Pharma Manufacturing.

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Infra Lead

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Responsibilities:

Job Scope

Internal Interactions (within the organization)

External Interactions (outside the organization)

Geographical Scope

Financial Accountability (cost/revenue with exclusive authority)

Job Requirements

Educational Qualification

Skills

Experience

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