Information Technology Support Engineer

0 years

0 Lacs

Noida, Uttar Pradesh, India

Posted:3 days ago| Platform: Linkedin logo

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Skills Required

technology support tracking software management escalation

Work Mode

On-site

Job Type

Full Time

Job Description

ï‚· Participate in the effective operation of the IT Help Desk by taking requests, tracking work tickets, maintaining equipment inventories. ï‚· Provide technical assistance and support related to end users, computer systems, hardware and software. ï‚· Work cohesively with team members, management and escalation points to ensure timely implementation of right resources and solutions. ï‚· Answer user queries and guide them with respect to correct procedures as per ICSP/ existing instructions. ï‚· Maintain a record Show more Show less

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