Posted:3 days ago|
Platform:
On-site
Full Time
ï‚· Participate in the effective operation of the IT Help Desk by taking requests, tracking work tickets, maintaining equipment inventories. ï‚· Provide technical assistance and support related to end users, computer systems, hardware and software. ï‚· Work cohesively with team members, management and escalation points to ensure timely implementation of right resources and solutions. ï‚· Answer user queries and guide them with respect to correct procedures as per ICSP/ existing instructions. ï‚· Maintain a record Show more Show less
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