462 Industry Research Jobs - Page 19

Your role as a Manager: We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Manager across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. Desired qualifications: Education: CA / MBA in Finance / CFA preferred, with a strong academic background. Experience: Minimum of 6-7 years in corporate finance and strategy with demonstrated experience in managing end-to-end transactions Exposure to work with global clients in industries e.g., ESDM, Manufacturing, Health Care & Pharma, Social, IT services, etc. (Any one) Prior experience in Government advisory mandates Strong report writing and reviewing skills, with an appropriate focus on attention to detail, conciseness and risk management. Strong commercial acumen and market awareness Good understanding of transaction documents Ability to multitask on multiple engagements. Fluency in written & verbal English Strong work ethic and positive attitude Your role as a Senior Executive: We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Senior Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. Desired qualifications: Education: CA / MBA in Finance / CFA preferred, with a strong academic background. Experience: Minimum of 1 to 2 years in corporate finance and strategy with demonstrated experience in managing end-to-end transactions Exposure to work with global clients in industries e.g., Automotive, ESDM, Manufacturing, IT services, Health Care etc. (Any one) Strong report writing and reviewing skills, with an appropriate focus on attention to detail, conciseness and risk management. Strong commercial acumen and market awareness Good understanding of transaction documents Ability to multitask on multiple engagements. Fluency in written & verbal English Strong work ethic and positive attitude

Job Title - Amazon Connect Functional Analyst / Consultant S&C GN SONG Management Level: 09 Consultant / 11 - Analyst Location :Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills :Contact Center Transformation, Analysis and Implementation Good to have skills :Conversation design, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformations Job Summary :Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. Roles & Responsibilities: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Professional & Technical Skills: MBA from a tier 1 or tier 2 institute 3+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Additional Information: An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualifications Experience :3+ Years Educational Qualification :Post Graduation in Business Management

o Minimum of 7 years of experience in strategy, business analysis, industry research, management consulting or business performance, advising organizations in the Power & Utilities sector, Energy Transition and Sustainability in Energy & Resources o Possess good understanding of the applicable domain, strong analytical skills and the ability to develop a point of view. o Comfortable working with senior stakeholders and interfacing with stakeholders and internal customers at different levels of seniority. o Proficient in English with well-structured oral and written communications skills; able to explain difficult concepts in a clear, concise and graphic-rich style, using appropriate analytics and visualization tools. o Ability to take ownership for delivering customized projects with a degree of autonomy; adept at leading several projects simultaneously. Role The candidate would need to be a strong team player, working as a part of high performing teams to deliver engagements with a variety of clients including large corporates, public sector undertakings, government departments and multilateral development institutions. The candidate should be able to: o Establish and leverage senior level relationships to bring business to the firm o Focus on retaining clients for future through building relationship ad assuring quality & timely delivery of assignments o Strong ability to understand client needs and make proposals o Lead delivery of a portfolio of projects as per the required quality and time in line with KPMG standards o Manage the client and the internal stakeholders of the firm o Prepare and deliver presentations. Should be able to share relevant research materials as required as part of projects. o Actively involved in training, coaching mentoring junior level staff to facilitate effective client delivery o Possess Stakeholder management skills to influence internal KPMG relationships to engage resources to support your client s needs o To facilitate effective account management across various streams of activities including account planning and client relationship management, pipeline management, delivery alignment and client feedback. o The candidate also would be expected to develop KPMG s knowledge base through preparation of thought leaderships, white papers, viewpoints, articles, etc. .

You Lead the Way. We ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we re supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what s possible and we re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. How will you make an impact in this role? The Digital Data Strategy Team within the broader EDEA (Enterprise Digital Experimentation & Analytics) in EDDS supports all other EDEA VP teams and product & marketing partner teams with data strategy, automation & insights and creates and manages automated insight packs and multiple derived data layers. The team partners with Technology to enable end to end MIS Automation, ODL(Organized Data Layer) creation, drives process automation, optimization, Data & MIS Quality in an efficient manner. The team also supports strategic Data & Platform initiatives. This role will report to the Manager Digital Data Strategy, EDEA and will be based in Gurgaon. The candidate will be responsible for delivery of high impactful data and automated insights products to enable other analytics partners, marketing partners and product owners to optimize across our platform, demand generation, acquisition and membership experience domains. Your responsibilities include: Elevate Data Intelligence: Set vision for Intuitive, integrated and intelligent frameworks to enable smart Insights. Discover new sources of information for strong enrichment of business applications. Modernization: Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities and drive strategic change in tools & capabilities. Develop roadmap to transition our analytical and production usecases to the cloud platform and develop next generation MIS products through modern full stack BI tools & enable self-serve analytics Define digital data strategy vision as the business owner of digital analytics data & partner to achieve the vision of Data as a Service to enable Unified, Scalable & Secure data assets for business applications Strong understanding of key drivers & dynamics of Digital Data, Data Architecture & Design, Data Linkage & Usages. In depth knowledge of platforms like Big Data/Cornerstone, Lumi/Google Cloud Platform, Data Ingestion and Organized Data Layers. Being abreast of the latest industry & enterprise wide data governance, data quality practices, privacy policies and engrain the same in all data products & capabilities and be a guiding light for broader team. Partner and collaborate with multiple partners, agency & colleagues to develop Capabilities that will help in maximizing demand generation program ROI. Minimum Qualifications 1-3 years with relevant experience in the Automation, Data Product Management/Data Strategy with adequate data quality, economies of scale and process governance Proven thought leadership, Solid project management skills, strong communication, collaboration, relationship and conflict management skills Bachelors or Master s degree in Engineering/Management Knowledge of Big Data oriented tools (e.g. Big query, Hive, SQL, Python/R, PySpark); Advanced Excel/VBA and PowerPoint; Experience of managing complex processes and integration with upstream and downstream systems/processes. Hands on experience on visualization tools like Tableau, Power BI, Sisense etc. Preferred Qualifications Strong analytical/conceptual thinking competence to solve unstructured and complex business problems and articulate key findings to leaders/partners in a succinct and concise manner. Strong understanding of internal platforms like Big Data/Cornerstone, Lumi/Google Cloud Platform. Knowledge of Agile tools and methodologies Enterprise Leadership Behaviors: Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

The Digital Data Strategy Team within the broader EDEA (Enterprise Digital Experimentation & Analytics) in EDDS supports all other EDEA VP teams and product & marketing partner teams with data strategy, automation & insights and creates and manages automated insight packs and multiple derived data layers. The team partners with Technology to enable end to end MIS Automation, ODL(Organized Data Layer) creation, drives process automation, optimization, Data & MIS Quality in an efficient manner. The team also supports strategic Data & Platform initiatives. This role will report to the Manager Digital Data Strategy, EDEA and will be based in Gurgaon. The candidate will be responsible for delivery of high impactful data and automated insights products to enable other analytics partners, marketing partners and product owners to optimize across our platform, demand generation, acquisition and membership experience domains. Your responsibilities include: Elevate Data Intelligence: Set vision for Intuitive, integrated and intelligent frameworks to enable smart Insights. Discover new sources of information for strong enrichment of business applications. Modernization: Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities and drive strategic change in tools & capabilities. Develop roadmap to transition our analytical and production usecases to the cloud platform and develop next generation MIS products through modern full stack BI tools & enable self-serve analytics Define digital data strategy vision as the business owner of digital analytics data & partner to achieve the vision of Data as a Service to enable Unified, Scalable & Secure data assets for business applications Strong understanding of key drivers & dynamics of Digital Data, Data Architecture & Design, Data Linkage & Usages. In depth knowledge of platforms like Big Data/Cornerstone, Lumi/Google Cloud Platform, Data Ingestion and Organized Data Layers. Being abreast of the latest industry & enterprise wide data governance, data quality practices, privacy policies and engrain the same in all data products & capabilities and be a guiding light for broader team. Partner and collaborate with multiple partners, agency & colleagues to develop Capabilities that will help in maximizing demand generation program ROI. Minimum Qualifications 1-3 years with relevant experience in the Automation, Data Product Management/Data Strategy with adequate data quality, economies of scale and process governance Proven thought leadership, Solid project management skills, strong communication, collaboration, relationship and conflict management skills Bachelors or masters degree in Engineering/Management Knowledge of Big Data oriented tools (eg Big query, Hive, SQL, Python/R, PySpark); Advanced Excel/VBA and PowerPoint; Experience of managing complex processes and integration with upstream and downstream systems/processes. Hands on experience on visualization tools like Tableau, Power BI, Sisense etc Preferred Qualifications Strong analytical/conceptual thinking competence to solve unstructured and complex business problems and articulate key findings to leaders/partners in a succinct and concise manner. Strong understanding of internal platforms like Big Data/Cornerstone, Lumi/Google Cloud Platform. Knowledge of Agile tools and methodologies Enterprise Leadership Behaviors: Set the Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

This is an entry level role in the marketing team where, after an initial training, the candidate will be exposed to different roles in marketing including, but not limited to, social media, email campaigns, webinars, lead generation, events, market and competitive research, market segmenting, targeting and positioning, crafting the product value proposition, employer branding, creation of marketing content such as videos and PowerPoint presentation etc Roles & Responsibilities Lead Generation Marketing campaign strategy, planning, and execution to generate qualified leads Execution of online and offline campaigns to achieve objectives Competition and industry research to inform product targeting, positioning, and messaging Strategizing, planning, execution, and optimization of email marketing campaigns, and digital marketing campaigns Tools Gain a good understanding of the tools used by the marketing team for CRM, Email Campaign, Webinar etc and assist in day to day management Social Media Strategy and Execution Develop a deep understanding of social media strategy to achieve various objectives such as awareness building, branding etc; develop an impactful social media plan and execute consistently Analyze channel performance and optimize Event Management Plan, execute and organize company s participation in online and offline events such as webinars, tradeshows, conferences Story-telling Work with marketing agencies, multi-media designers to develop impactful, story-telling videos, designs, landing pages etc Be a master of developing and delivering story-telling presentations Critical Success Factors for the role Excellent analytical skills Highly organized with the ability to balance competing priorities Intrinsic motivation, tenacity, and hungry to learn and grow Strong presentation and communication skills (verbal, written, and active listening). Fast learner, Technology savvy, and ability to learn the business context quickly Creative candidates who have a knack for storytelling and an eye for design Excellent skills in PowerPoint and Excel Qualification MBA from a premium institute and excellent academic results

Role & responsibilities Project Objective To conduct a detailed market study of alloy steel consumption patterns across Southern West Bengal and surrounding regions. The study should reveal: Specific alloy steel products in demand Key retailers, workshops, and industrial clients Manufacturers or stockists we can source from Ideal locations to set up a distribution base Responsibilities Identify and list industrial units and retail outlets using alloy steel products. Conduct field visits to small workshops, fabricators, engineering units, etc. Gather data on demand volumes, pricing, grades (EN-series), and client types. Map competition and current distribution networks in the region. Build a SKU list of fast-moving products for both industrial and retail supply. Present findings in the form of spreadsheets, maps, and executive summaries. Deliverables A verified list of buyers (retailers and industrial) with contact and category info. Product-wise demand analysis (rounds, flats, hex bars, tool steel, etc.). Sourcing opportunities from manufacturers or stockists. Visual mapping of potential target clusters (Haldia, Kharagpur, Tamluk, etc.). Recommendation on potential fabrication opportunities (value addition). Summary report (PDF or PPT) with actionable insights. Duration Project Length : 3 to 4 weeks Start Date : Immediate Compensation : Competitive project fee + travel reimbursement Who Were Looking For Someone with prior experience in industrial/B2B market research (preferred) Strong in fieldwork, cold calling, and factory/shop interviews Fluent in Bengali, Hindi, and English Capable of working independently and delivering structured reports Knowledge of steel or industrial supply chains is a big plus How to Apply Please send your CV or LinkedIn profile along with a brief note on: Any relevant market research or industrial work youve done Your approach to identifying small-scale manufacturers or workshops Your expected fee for a 3 to 4 week project

As a Senior Analyst - BCG Vantage In a Client Focus role within BCGs Travel, Cities and Infrastructure Practice (TCI) Area , you will work in a growing global team of TCI experts, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based in your areas of expertise. What Youll Bring 2+ years of consulting experience in infrastructure topic is required; candidates with consulting experience strongly preferred In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred Bachelors Degree required (advanced degree preferred) Fluency in English Strong business acumen and problem-solving capabilities Strong written and verbal communication skills

What We're looking for: Manage engagements, relationships with client leadership, coach team members and deliver high quality work along with new offerings while creating significant stakeholder value. Manage project economics including planning and budgeting, defining deliverable content, ensuring quality deliverables, etc. Manage and mentor a team of 4-5 analysts by supporting and guiding them. Responsible for teams learning and growth Identify new support areas within insights and advisory umbrella Support the practice leadership and sales team in key account development with new penetration strategies for relevant services and involved in all stages of the sales engagement. Can do attitude and ability to take initiative. 5+ years of experience in consulting and strategy-oriented projects, preferably with an exposure to manufacturing, heavy electricals, or power sector Bachelors degree in engineering preferably Mechanical, Electrical, Production, Industrial or Electronics (Master’s degree in Business Administration will be an added advantage). Effective communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner. Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and deadlines. Excellent communication, presentation, and stakeholder management skills Strong analytical and problem-solving skill If interested, kindly share your updated CV on riya@beanhr.com Thanks & Regards, Riya Choudhary Bean HR Consulting-"Ahead Your Search" https://beanhr.com Locations:- Ghaziabad (Delhi-NCR) / Dehradun

Designations Available: Assistant Professor, Associate Professor, and Professor Desired Skillset: Applicants should preferably hold a Ph.D. in the relevant subject from reputed Institutions. Should have sufficient experience in Teaching, Industry & Research with reputed Institutions. Should have research papers published in International / National Journals. Should have books published and Scholars awarded / currently working for. Applicants with patents registered / consultancy works carried out will be given preference. Exposure in handling high-value funded projects will be an added advantage Preferred Qualifications: Ph.D. in relevant streams with good academic records Areas of Specialization: Soil Science Responsibilities: Academics: Classroom presentation Laboratory Instructions Development Learning of Resource Materials & Laboratory Development Student Assessment & Evaluation including Examination work of University. Participation in Co-curricular & extracurricular activities Student s guidance, counseling & helping in their personal, ethical, moral, and overall character development Keeping abreast of new knowledge and skills, help to generate new knowledge and help dissemination of such knowledge through books, publications, seminars, handouts, etc. Continuing Education Activities Self-development through upgrading qualifications, Experience & Professional activities Research Consultancy: Research development activities & Research guidance Industry sponsored projects Providing consultancy and testing services Promotion of industry-institution interaction and R & D Academic / Administration: Academic and Administrative management of the institution Policy planning, monitoring & evaluation, and promotional activities; both at the department level and institution level Design and development of a new programme. Preparing projects for funding in areas of R&D work, laboratory development, modernization, expansion, etc Administration both at departmental & institutional levels Development, administration, and management at Institutional levels Monitoring and evaluation of academic and research activities Participation in policy planning at the Regional / National level for the Development of Technical Education Helping mobilization of resources for the Institution Develop, update and maintain MIS Plan and implement Staff Development activities, conduct Performance Appraisal Maintain Accountability Extension / Industrial Connectivity Interaction with Industry and Society Participation in Community services Providing R&D support and consultancy services to Industry and other user agencies Providing non-formal modes of education for the benefit of the Community Promotion of Entrepreneurship and Job rotation Dissemination of knowledge Providing Technical support in areas of social relevance Apart from the above duties, any other relevant work is assigned by the Dean of the respective schools

The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 4 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients' issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Your experience counts! MBA from a tier 1 or tier 2 institute 4+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Qualification Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 4+ years

Job Title - Sales Excellence – Competitive & Market Intelligence Specialist Management Level:Specialist (ML9) Location:Open Must have skills: Master's degree or comparable coursework/experience English language fluency (oral and written) A minimum of 2 or more years of experience doing similar work Good to have skills: Business Management education Familiarity with Accenture sales processes and tools and/or understanding of sales processes and tools Relevant experience in strategy, consulting, research, or technology Job Summary : At Accenture, we believe your career is about what you want to be and who you want to be. It's about bringing your skills, your curiosity, and your best true self to your work. Here, you'll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We Are: Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. You Are: You are a natural-born competitor, and you love to win. You are eager to help your team develop the right strategy to come out on top. You have expert knowledge of the playing field and the competition's strengths and weaknesses, and you coach our players on how to defend our position and outscore the other teams. When the pressure is high, you rally the team to be fearless and work together to achieve success. You see every victory and loss as an opportunity to refine the strategy and compete better next time. Roles & Responsibilities: You will be a trusted advisor for Accenture leaders and deal teams. You'll provide them with critical insights about Accenture's clients, markets, offerings and competition. With these insights, you enable them to improve our competitive positioning on deals and drive sales decisions. You play a key role in maximizing profitability for Accenture. You will Track and analyze market and competitive trends across key themes Deliver actionable insights to differentiate and optimize deals Develop expertise within your area of specialization Analyze and publish solutions to help originate sales for priority accounts Conduct research across best-in-class resources and platforms Professional & Technical Skills: Master's degree or comparable coursework/experience English language fluency (oral and written) A minimum of 2 or more years of experience doing similar work Additional Information: Ability to work flexible hours according to business needs. Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines. About Our Company | Accenture Qualification Experience:2 or more years of experience doing similar work. Educational Qualification:Master’s degree or comparable coursework/experience