Position Summary...What you'll do...
About The Team
At Walmart, we are committed to leading the business side of technology – how we operate, measure success, and enact change. This team focuses on that and, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations.As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the client’s goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices.
What You’ll Do
- Manage day-to-day deliverables w.r.t Support/Onboarding/KW moderation across the company's owned and operated properties as well as any external distribution platforms. Maintaining assigned KPIs.
- Maintain the highest standards around campaign fulfilment
- Provide support for advertisers/Sales/API Partners with solution with regards to Sponsored Products and Sponsored Brands/Videos
- Work with Ad Policy team to get the relevant information/updates related to Sponsored Brands and Sponsored Products
- Review inbound request, validate and manage user access to the internal and external users
- Collaboration with cross team, enhancing product skills and to support as an when required.
- Helping advertisers to activate ads in the ad server after approval/providing possible solutions
- Communicating case status to global advertisers on the campaigns/accounts
- Complete account/campaign audits using checklists to ensure accuracy and completeness of accounts/campaign, including go live workflows
- Dive deep into the issues/escalations when there is a requirement.
What You’ll Bring
B.E. or Any degree in Computer Science or other equivalent stream
- Candidate with excellent articulation and communication skill set
- 2+ years User Experience with Sponsored Search / Sponsored Product self-serve platforms
- Willing to work in rotational shifts, including PST hours
- Strong familiarity with ad serving technologies, platforms, and tools with hands on working experience
- Hands on knowledge on at-least one ads tool – Keyword Bidding, Sponsored Search, Paid Search, Marketplace, and Sponsored Brands/Videos
- Hands on experience in troubleshooting on campaign/tool/Platforms issues
- Campaign Trafficking/Optimization across Sponsored Search & Sponsored Brands/Videos
- Willing to contribute to process efficiency/SOPs
Walmart Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Chennai office for daily work, with the flexibility for associates to manage their personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.Option 2: 2 years' experience in project management, program management, program operations, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...
, , India R-2343355
