61 Incident Handling Jobs

Your Impact: As an Application Production Support Lead, you will play a crucial role in overseeing and managing the production support for customer applications. Your responsibilities will include handling a range of issues from critical to low priority, providing 24x7 support for customer applications, monitoring application performance, and ensuring high availability and performance. You will be the primary point of contact for production support issues, conducting root cause analysis, coordinating with development teams, and deploying fixes as required. Additionally, you will lead a team of production support engineers, provide guidance and support, conduct training sessions, and ensure adherence to best practices and support processes. Your ability to communicate effectively with stakeholders, maintain detailed documentation, and identify process improvements will be key to your success in this role. Qualifications: To be successful in this role, you should have a Bachelor's degree in Computer Science, Engineering, or a related field, along with 6-9.5 years of hands-on experience in application production support. You should have proven experience in application-level debugging, incident management, and handling P1-P3 issues. Experience in Trade Surveillance Prod Support Capital Markets domain is required, and Surveillance domain knowledge is beneficial. Strong communication skills, the ability to use tools like ServiceNow and Jenkins, and familiarity with SQL, No-SQL, networking, and scripting languages like Java or Python are essential. Exposure to KX and time series databases is a plus. Your commitment to providing status reports, sharing information, and participating in on-call rotations as required will be crucial in this role. Additional Information: Publicis Sapient is a digital transformation partner that helps organizations achieve their digitally-enabled future. With a focus on strategy, consulting, customer experience, and agile engineering, we aim to accelerate our clients" businesses by designing products and services that customers truly value. Join our team to sharpen your skills, expand your collaborative methods, and make a direct impact on our clients and their businesses. We offer a gender-neutral policy, 18 paid holidays throughout the year, generous parental leave, flexible work arrangements, and employee assistance programs to support your wellness and well-being.,

Smart infrastructure from Siemens is dedicated to making the world a more connected and caring place, valuing resources, considering the impact on the world, and delivering sustainable energy reliably and efficiently. It provides the flexible infrastructure needed for society to evolve and adapt to changing conditions. Technology and human ingenuity work together to harmonize with our environments and take care of our world, from the macro to the micro level. Siemens offers a wide portfolio of grid control and automation, low- and medium-voltage power distribution, switching and control, as well as building automation, fire safety and security, HVAC control, and energy solutions. As a Product Costing Specialist, your responsibilities will include: - Conducting product costing, standard cost updates, analyzing cost variances, and preparing costing reports - Independently handling complete regulative exercises and cost audits for the factory - Developing and maintaining the cost accounting system, documents, and records of the organization - Creating product level EVA and maintaining templates for product managers for estimating product costs - Working with cross-functional, global, and virtual teams to monitor key metrics comparing product estimations to actuals over time - Managing inventory accounting, reporting, reconciliations, and price checks for incoming orders - Performing month-end closing activities and ensuring timely and accurate financial accounting related to revenue and costing - Reviewing and monitoring profitability and balance sheet accounts, as well as preparing internal cost audits Key Requirements: - Preferably education in ICWA/CA, MCOM, MBA Finance with a minimum of 5 years of product costing work experience - Strong financial management and product costing background with a sound understanding of accounting principles - Analytical thinker with strong conceptual and problem-solving skills - Ability to work under pressure, meet tight deadlines, and collaborate effectively within a team - Excellent report-writing, communication, multitasking, and hands-on skills in Excel, macro, and IT If you are passionate about contributing to Product & Solution Security as a Product Solution & Security Officer (PSSO) at Siemens, your role will involve: - Implementing the strategy for Product & Solution Security for the entire product portfolio of the business unit Electrification & Automation - Guiding and enabling product teams concerning Product & Solution Security and managing product security risks transparently - Ensuring Product & Solution Security requirements are implemented in compliance with legal, regulatory, and internal cybersecurity standards, and enhancing tooling and reporting - Orchestrating, supervising, and coaching a community of Product & Solutions Security Experts worldwide - Collaborating with peer functions within the business unit and across Siemens corporate level to enhance cybersecurity processes - Coordinating Product & Solution Security vulnerability and incident handling, evaluating vulnerability tracking systems, and contributing to fulfilling reporting requirements Qualifications for this position include: - Extensive experience in power supply, grids, Medium Voltage/Low Voltage, system protection, automation, and IoT domain - Knowledge of international cybersecurity standards such as IEC 62443 and ISO/IEC 27001, with familiarity in IEC 62351 as a plus - Experience in cybersecurity standards and processes, with certifications like CISSP or degrees in relevant fields - Familiarity with Siemens PSS processes and initial experience working with the Siemens PSS and PCERT community - Ability to learn quickly, adapt to a fast-paced environment, and drive topics to successful results in collaboration and teamwork - University degree in electrical engineering, computer science, or related field, proficiency in English Siemens is an inclusive organization with a diverse workforce dedicated to building the future. If you are ready to shape tomorrow as a Future Maker, we welcome your online application. Please ensure all areas of the application form are completed to the best of your ability for a thorough review of your suitability for the role.,

NTT DATA is looking to hire a talented and motivated L1 Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). As an L1 cloud engineer, you should possess a strong understanding of cloud platforms, networking, and storage principles, particularly with a focus on Azure. Your responsibilities will include cloud administration, maintenance, and troubleshooting tasks. You will be required to monitor cloud and infrastructure services to ensure smooth operations, as well as manage support tickets during assigned shifts for timely issue resolution. In this role, you will need to respond to alerts and incidents, escalating to higher-level support when necessary. You should be able to provide support at the L1 level during shift hours and have experience in updating knowledge base articles and standard operating procedures (SOPs). Additionally, you will be expected to request additional information from clients to accurately diagnose and resolve issues, as well as acknowledge and analyze client emails to provide clear guidance for issue resolution. Furthermore, the ideal candidate should have the ability to escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution. Experience in handling incidents, service requests, and change requests is essential. A passion for delivering exceptional customer service, along with excellent written and oral communication skills, is highly valued in this role. Basic qualifications for this position include a minimum of 2 years of overall operational experience, 2+ years of Azure/AWS experience, and 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model. Preferred certifications include Azure Fundamentals, AWS Cloud Practitioner, and a four-year BS/BA in Information Technology degree or equivalent experience. About NTT DATA: NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services encompass business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are a leading provider of digital and AI infrastructure worldwide. NTT DATA is part of the NTT Group, which invests over $3.6 billion annually in R&D to support organizations and society in confidently transitioning into the digital future. More information can be found on our website at us.nttdata.com.,

Job Description: As an L2 DLP Resource, you will be an integral part of our cybersecurity team located at a client site in BKC, Mumbai. Your primary responsibility will be to oversee and provide support for DLP, XDR, and EDR platforms, manage incident escalations at L2 level, and ensure the implementation of robust data protection measures. Your duties will include managing and troubleshooting DLP, XDR, and EDR security platforms, conducting root cause analysis for escalated incidents, and maintaining comprehensive technical documentation and incident reports. You will collaborate closely with compliance and IT teams to uphold data protection policies and may also be involved in operating and administering Forcepoint DLP solutions. The ideal candidate for this role should possess hands-on experience with DLP, XDR, and EDR technologies, demonstrate proficiency in incident handling and security operations at L2 level, and exhibit excellent documentation, communication, and analytical skills. Prior experience with Forcepoint or other enterprise-grade DLP tools would be advantageous. Additionally, flexibility for occasional travel to deployment locations such as Chennai, Hyderabad, or Lucknow is required for this full-time, onsite position based at the client's office in BKC, Mumbai. The job entails day and morning shifts, and the work location is in person. This is an excellent opportunity for a skilled professional to contribute to a dynamic cybersecurity environment and play a crucial role in ensuring effective data protection practices. Job Types: Full-time, Permanent,

We help the world run better by enabling individuals to bring out their best at SAP. Our company culture revolves around collaboration and a shared passion for enhancing the efficiency of the world. We focus on laying the groundwork for the future every day and strive to create a workplace that values diversity, promotes flexibility, and is dedicated to purpose-driven and forward-thinking work. At SAP, we offer a highly collaborative and supportive team environment that emphasizes continuous learning and development, acknowledges individual contributions, and provides a range of benefit options for employees to choose from. The IT Services & Operations Specialist role at SAP presents an exciting opportunity to merge administrative expertise with technical knowledge. This position is tailored for individuals experienced in executive support, operations management, and project oversight. As a meticulously organized and adept professional, you will play a crucial role in overseeing day-to-day operational activities, streamlining workflows, and fostering efficient coordination among global teams. Your proficiency in areas such as SAP, procurement, incident handling, and process optimization will be instrumental in enhancing the operational efficiency of SAP's Enterprise Cloud Services. Collaborating closely with technical and cross-functional teams, you will be responsible for ensuring operational excellence, maintaining seamless communication, and delivering high-quality service to both internal and external customers. This role is ideal for individuals with a knack for problem-solving, a solid understanding of cloud services and SAP technologies, and a passion for providing impactful administrative and operational support. Key Responsibilities: - Providing Administrative & Operational Support - Overseeing IT & Cloud Services Operations Preferred Qualifications: - [Mention any specific qualifications if specified in the original job description] At SAP, we believe in fostering an inclusive culture that prioritizes the well-being of our employees and offers flexible working models to ensure that everyone, irrespective of their background, feels valued and empowered to perform at their best. We are committed to creating a diverse and equitable workplace where every individual's unique skills and qualities contribute to our collective success. SAP is an equal opportunity employer and an affirmative action workplace that provides accessibility accommodations to applicants with physical and/or mental disabilities. For SAP employees: Permanent roles are eligible for the SAP Employee Referral Program based on the eligibility criteria outlined in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. We are proud to be an equal opportunity workplace and are dedicated to promoting values of Equal Employment Opportunity. If you require accommodation or special assistance to navigate our website or complete your application, please reach out to the Recruiting Operations Team at Careers@sap.com. Successful candidates may be subject to a background verification process conducted by an external vendor. Requisition ID: 419544 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.,

The Security Managed Services Engineer (L1) role at NTT DATA involves providing a managed service to clients to ensure the operational integrity of their Firewall infrastructure. Your responsibilities will include proactively identifying, investigating, and routing incidents to the correct resolver group to maintain zero missed service level agreement (SLA) conditions. You will primarily focus on first-line support for standard and low complexity incidents and service requests. Additionally, you may contribute to project work as needed. To excel in this role, you should possess strong knowledge and a minimum of 5 years of hands-on experience in at least 3 areas of security, such as Administration and Troubleshooting Experience in Forcepoint DLP & Proxy, System (NIPS) like Cisco, Malicious IP Blocking with Net Scout, and Firewall Policy Management. You will be responsible for reviewing firewall change requests based on customer security standards, monitoring network security devices for potential outages, communicating with vendors for support, analyzing triggered alarms in NIPS/ATP, managing daily tickets, handling incidents per SLA, and performing backup operations for all SOC devices on a daily basis. Furthermore, tasks such as firewall policy optimization and fine-tuning, maintaining firewall policy security ratings above 95%, performing version upgrades, patch updates, and SOC device restoration will be part of your routine. Academic qualifications required for this role include a B.E or Btech degree (Except Mechanical, Civil, and Aerospace) and MCA. A PCNSE certificate is also mandatory. NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. With a strong presence in over 50 countries, we invest significantly in research and development to enable organizations to confidently transition into the digital future. As an Equal Opportunity Employer, we offer diverse opportunities and a collaborative work environment where employees can thrive and grow.,

POSITION OVERVIEW: The Data Protection Officer (DPO) ensures RAK Ceramics compliance with global data privacy regulations, across various countries, e.g., European GDPR, UAE Data Protection Law, USA data protection rules, Saudi Arabias PDPL, Indias Digital Personal Data Protection (DPDP) Act, Bangladesh data protection rules etc. This role is a central management role for addressing data protection risks and building trust with regional stakeholders. Reporting to the Head of Information security, the DPO will advise teams, oversee global data privacy programs, handle regulatory communication, and lead compliance audits and staff training. With at least 5 years of experience in this field, the ideal candidate will have a strong understanding of international data laws and the ability to drive a culture of privacy across the organization. KEY ROLES & RESPONSIBILITIES: • Act as the organizations subject matter expert on data protection and privacy laws across relevant jurisdictions. • Prepare, draft and implement data processing agreements, policies and frameworks • Ensure full compliance with international and local data protection regulations. • Design and implement data protection policies, frameworks, and controls. • Serve as a liaison with supervisory authorities and stakeholders. • Advocate a company-wide culture of data privacy and accountability • Develop, review, and update the organization’s data protection policies and practices in line with evolving laws. • Monitor and assess compliance with data protection legislation in each country where RAK Ceramics operates, e.c., the EU (GDPR), USA, UAE, KSA, Bangladesh, India etc. • Conduct regular internal audits and data protection impact assessments (DPIAs). • Collaborate with IT, Legal, HR, and other business units to embed privacy by design into processes and systems. • Respond to and manage data subject access requests (DSARs), breaches, and complaints in coordination with legal and technical teams. • Develop and lead training sessions on data protection awareness for staff across regions. • Maintain and update Records Of data Processing Activities (ROPA) as required by applicable laws. • Act as the primary contact point for data protection authorities and external stakeholders KEY COMPETENCIES Data and Risk Management Experience of having dealt with regulatory authorities on data privacy matters Data classification and handling procedures Data retention and disposal schedules Personal data inventory and data flow mapping Data Protection Impact Assessments (DPIAs) Third-party/vendor data processing and contract compliance Preparation of Organizational Policies and Practices Data Governance and Risk Management Data classification and handling procedures Data retention and disposal schedules Personal data inventory and data flow mapping Data Protection Impact Assessments (DPIAs) Third-party/vendor data processing and contract compliance Organizational Policies and Practices Information Security & Privacy Policy Acceptable Use and Access Control Guidelines Data Breach Response Plan and Notification Protocol Incident Handling and Reporting Procedures Record of Processing Activities (ROPA) documentation Employee Awareness and Operational Conduct Employee data handling and confidentiality guidelines Consent collection and processing protocols Bring Your Own Device (BYOD) and remote work data usage Guidelines for customer service and marketing departments on lawful data use Privacy by Design and Default principles integration Monitoring, Audit, and Reporting Internal audit checklists for data protection compliance Metrics and KPIs for privacy program effectiveness Reporting templates for regulatory authorities Guidelines for responding to Data Subject Access Requests (DSARs) QUALIFICATIONS / EXPERIENCE / SKILLS: Qualifications: Bachelors degree in related field Masters Degree is Ideal. Data Protection Laws of various countries like UAE, KSA, EU (GDPR), USA, IN (DPDP) etc. ISMS (ISO 27001/NIST) Experience: 10 to 14 years of experience including minimum 5 to 8 years in Data Protection role. Skills: Stakeholder management and Leadership Influence Problem-Solving & Critical Thinking Proactive & Strategic Thinking Communication & Collaboration Attention to Detail Decision-Making Under Pressure Adaptability & Continuous Learning Ethical Responsibility

Roles/Responsibilities: Experiencein SIEM Tool like ArcSight, LogRhythm SIEM, Threat Intelligence, MalwareAnalysis, Incident Response Experiencein handling SOC customer in MSSP/multi-tenant environment Responsiblefor the technical Administration or troubleshooting in SIEM ensuring theefficient functionality of the solution Responsiblefor Incident Validation, Incident Analysis, Solution Recommendation, Good knowledge on implementation,installation, integration troubleshooting and overall functionalities of LogRhythm/ArcSight/QRadar/Splunk Arc Sight/LR/QRadar platformadministration, management experience, platform upgrade Experience in troubleshooting platformrelated issues, Data backup, restoration, retention Experience in creating content basedon MITRE Framework Exposure to SOAR, alert aggregation,automation, Playbook creation ArcSight/LRrule base fine tuning, Ongoing log source modifications, Configuration/policychanges, General SIEM Administration, SIEM Content Development Troubleshootingof an incident within IT Security incident response teams of SOC. Maintainsawareness of new and emerging cyber-attack threats with potential to harmcompany systems and networks. Devises and implements countermeasures tomitigate potential security threats. Assistswith the development and maintenance of IT security measurement and reportingsystems to aid in monitoring effectiveness of IT Security programs. Assistswith the development, revision, and maintenance of Standard OperatingProcedures and Working Instructions related to IT Security. Good Coordination skills with variousother teams for faster resolution/completion. Good to have threat huntingknowledge. Education/Skills: BE/B.Techor equivalent with minimum 7-10 years of experience Workexperience of minimum 6 years in SOC Incident Handling, Incident Response TrendAnalysis, administration/monitoring of SIEM Tool like ArcSight, LogRhythm SIEM,Threat Intelligence, Malware Analysis, Abilityto adapt and follow the processes and guidelines Possessan impeccable work ethic and a high degree of integrity GoodAnalytical & Problem Solving skills Ableto communicate with technical staff/management Flexibleto work after office and over weekend if required Highlymotivated & customer centric

We are seeking an experienced QRadar Incident Forensic Specialist to manage the deployment, configuration, and day-to-day operations of the QRadar SIEM platform while supporting incident response and forensic investigations. The ideal candidate will play a critical role in enhancing security monitoring, investigating incidents, and ensuring seamless SIEM operations. This role requires a blend of expertise in QRadar deployment, incident handling, and forensic analysis to improve the organization’s security posture, Plan, design, and deploy QRadar SIEM environments including Incident forensic, ensuring proper integration with network devices, servers, and applications Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Develop and maintain documentation, including deployment guides, SOPs. Generate forensic reports and compliance dashboards for internal stakeholders and external audits. Proactively identify gaps in threat detection capabilities and recommend enhancements. Implement updates, patches, and upgrades to maintain system reliability and performance. Optimize architecture and storage allocation to ensure scalability and efficiency. Hands-on experience with QRadar architecture, deployment, and administration. Strong knowledge in Linux, unix, redhat OS. Strong knowledge in TCP/IP & networking. Proven track record in incident handling, forensic investigations, and log analysis. Expertise in QRadar features such as AQL queries, rule creation, offense management, and dashboards. Proficiency in forensic tools and methodologies for log analysis and evidence gathering Preferred technical and professional experience Support threat hunting activities by leveraging anomaly detection and root cause analysis. Research and implement emerging QRadar features, integrations, and third-party tools to enhance functionality. Perform daily health checks, ensure system availability, and resolve performance bottlenecks. Use the tools in IBM QRadar Incident Forensics in specific scenarios in the different types of investigations, such as network security, insider analysis, fraud and abuse, and evidence-gathering. Investigate security incidents by analyzing logs, offenses, and related data within QRadar. Manage and troubleshoot log ingestion, data flow, and parsing issues across multiple data sources. Extract and analyze digital evidence to support forensic investigations and incident response. Reconstruct attack scenarios and provide root cause analysis for post-incident reviews

We are looking for NOC Engineer will be responsible for monitoring systems, running routine health checks, identifying potential issues before they impact operations, and executing preventive maintenance tasks under guidance. We have Hybrid and Night Shift Available. We are looking for NOC Proactive and Reactive Engineer Roles & Responsibilities: Good knowledge on Windows Operating System Understanding of Storage and File Able to update windows, firmware, bios, etc... Good understanding of network monitoring concepts and management tools. Exposure to scripting basics. (Optional) Server rebooting and best practices Develops and maintains fundamental knowledge, at a server or back-end level, of application functionality. AV Threat Scanning and performance improving best practices Maintains an understanding of Active Directory, DNS and DHCP Maintains appropriate technical documentation necessary for IT Operations Ability to assess faults, priorities, respond and escalate accordingly Monthly and Quarterly Maintenance of Clients (following SOP) Other duties as assigned Ms. Farjana Shajahan - farjanas@billedright.com- 8148794767 If you are interested in the job, kindly send your resume to the above-mentioned email. Billed Right does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits. You can apply for other job opportunities at the below link https://billedright.zohorecruit.in/jobs/Careers

As a Desktop Support Engineer, your primary responsibility will be to provide technical assistance and support to end-users. This includes troubleshooting hardware and software issues, installing and configuring systems, and ensuring the smooth operation of desktop environments. Your key responsibilities will revolve around hardware and software management. You will be tasked with installing, configuring, and upgrading PCs, laptops, and related equipment. It will also be your responsibility to troubleshoot any hardware and software issues that may arise, as well as install and configure operating systems and applications. Additionally, maintaining and updating computer inventory and equipment, and monitoring the performance of the company's desktop infrastructure will be crucial aspects of your role. In addition to hardware and software management, you will also be expected to provide instructions or directly set up desktop hardware, assist with the installation of computer software and operating system updates, and maintain detailed logs of support provided. You will also be responsible for resolving issues related to LAN/WAN, VoIP telephone, biometric, and AV systems connections, customizing desktop applications based on user needs, advising on software and hardware upgrades, and creating technical reports and manuals. Staying up-to-date with the latest advancements in computing technology will be essential, as you will need to train end users on new software and IT regulations, coordinate desktop changes to prevent deployment collisions, and participate in incident handling and projects related to desktop changes. When it comes to technical support, you will diagnose and resolve common issues such as network connectivity, password resets, email access, and printer problems. You will be responsible for tracking these issues from initial report to final resolution, guiding users with step-by-step instructions to resolve problems, and providing help desk support via phone, email, chat, or ticketing systems. To qualify for this role, you should have a BE or Diploma in a related field and possess a minimum of 1 to a maximum of 3 years of experience. Your ability to effectively manage hardware and software, provide technical support to end-users, and stay current with industry advancements will be critical to your success in this position.,

As an Informatica Production Support associate, you will be responsible for managing and providing support for Informatica suite applications. Your key responsibilities will include basic operation support management such as handling incidents, fulfilling requests, monitoring application batches, resolving abends, and ensuring adherence to critical business SLAs. You will collaborate with various application, business, and infrastructure groups to troubleshoot application issues and perform functionality and impact analysis for new projects, enhancements, and upgrades. Additionally, you will be required to perform bug fixes and minor enhancements on demand. Your role will involve supporting management activities such as incident management, request fulfillment, file monitoring, ad hoc processing, defining best practices, supporting audits, and developing mitigation plans. The main activities you will undertake include ensuring Data Warehouse availability, meeting business SLAs, implementing minor bug fixes and enhancements to maintain application stability, providing architectural consultation, estimations for upgrades and migrations, as well as contributing to MassMutual transformation initiatives. Overall, your primary objectives in this role will be to ensure the availability of the Data Warehouse, meet business SLAs, provide architectural consultation, estimate upgrades and migrations, and contribute to MassMutual transformation initiatives.,

Role Summary: We are looking for a skilled professional with 3–5 years of experience in monitoring, analysis, and incident handling using Palo Alto Cortex XDR/XSIAM. The ideal candidate will be responsible for managing alerts, conducting investigations, and optimizing detection capabilities within the Cortex platform. Key Responsibilities: Monitoring & Analysis: Review and analyze alerts generated by Cortex XDR/XSIAM. Perform triage and determine the relevance and severity of events. Identify patterns, anomalies, and potential risks in data. Incident Handling: Investigate and respond to events and alerts. Conduct root cause analysis and document findings. Coordinate with internal teams for resolution and follow-up. Platform Optimization: Fine-tune detection rules and response playbooks. Ensure efficient data ingestion and alert accuracy. Collaborate with engineering teams to enhance platform performance. Proactive Analysis: Conduct exploratory analysis to identify potential issues. Leverage threat intelligence and contextual data to improve detection. Develop custom queries and dashboards for visibility and reporting. Documentation & Reporting: Maintain detailed logs and reports of investigations. Provide insights and recommendations to improve processes. Required Qualifications: 3–5 years of relevant experience in monitoring, analysis, or incident response. Hands-on experience with Palo Alto Cortex XDR/XSIAM. Strong understanding of endpoint, network, and cloud data. Familiarity with detection frameworks and analytical tools. Good scripting knowledge (e.g., Python, PowerShell) is a plus. Strong analytical and communication skills. Preferred Certifications: PCCSA or PCNSE (Palo Alto Networks) CompTIA Security+, CEH, or equivalent (optional)

Position title: Team Lead Job Location: Bangalore Shift timing: 8:30AM 5:30PM Role and responsibilities Responsible for overall performance and management of the team assigned People management that includes responsibility of performance evaluation, training, discipline, career pathing of all team members Proactive communication with client, ensuring all client requirements are met and reports are submitted on time Set goals for team members and communicate it to the team Ensuring all the key metrices are met including productivity, utilization, quality score, attendance, adherence to timelines Management Reporting: - Reports required by management relating to performance, costs, efficiency, utilization are shared with stake holders on time Actively work on skill development, engagement and retention of team members Responsible for upskilling and training the team members Provide regular feedback for performance Take necessary action including raising concern with stakeholders in case of performance or discipline related issues within the team Conduct regular 1-on-1 connects with team members Perform QC/QA checks for team members Liaison with other teams/departments Desired candidate profile Any graduate/Postgraduate with 2+ Yrs of experience as people manager or similar role with 4+ years of experience with LPO/Legal Services. Candidates with background of Document Review or e-Discovery or Contracts or Data Breach or Compliance are eligible to apply for this role. Excellent people management skills Passionate to drive business metrics – Productivity, Quality and other key deliverables Ability to priorities between multiple complex projects/timelines Excellent written and Verbal communication High level of positive attitude with good listening skills Good decision-making ability Ability to adapt to any process changes and work on different types of projects Good knowledge in Excel Ability to priorities between multiple complex projects/timelines Strong attention to detail and the ability to conduct root cause analysis Candidates with demonstrated experience in Data Breach Response, or Incident Response will be preferred. Please refer to our Privacy Policy at UnitedLex for information, https://unitedlex.com/privacy-policy/ ”

Job description Experience range : 2 to 5 years Job Locations : Bangalore Work model : 24*7 (weekends) & Nightshifts during weekdays (Note : Fixed Week-off) Notice period : Immediate/Short Joiners/Serving np (Mandatory) *Note : Only Candidates who meets the above criteria will be contacted soon. About the Role We are hiring a Senior Support Analyst to be part of our Wealth Management IT Application Production Support (APS) team. This is a mission-critical L2/L3 production support role, responsible for ensuring the stability and smooth operation of wealth management systems. Key Responsibilities Monitor IT systems, batch jobs, and network alerts using Autosys, Nimsoft, and SolarWinds Handle incident and service requests using ServiceNow Perform root cause analysis and ensure timely resolution of recurring issues Support infrastructure maintenance activities Generate daily operational reports for various business lines Manage AS400 user accounts for Wealth Management systems Maintain and update knowledge base documentation (Confluence) Collaborate with global support and IT teams on incident resolution Ensure SLAs are met and escalate critical issues when needed Key Skills & Qualifications 2 5 years of experience in IT infrastructure or application production support Strong knowledge of Unix/Linux, Windows, and AS400 platforms Hands-on experience with Autosys job scheduling Familiarity with monitoring tools like Nimsoft and SolarWinds Experience using ServiceNow or other ITSM ticketing tools Excellent troubleshooting, communication, and documentation skills Ability to work in rotational shifts (including weekends and holidays) Bachelors degree in Computer Science, Engineering, or a related field Preferred Attributes Exposure to the banking or wealth management domain Process-driven with strong attention to detail Team player with client-focused mindset Ability to adapt to change and contribute to process improvements Why Join Us? Be part of a global banking leader with a strong presence in the Asia-Pacific region Work with cutting-edge tools and global teams Access to continuous learning and growth opportunities Inclusive and collaborative work culture Interested? Apply now to become part of a global organization.

As a Cyber Defence Incident Responder within the Information Security Group, your primary responsibility is to investigate, analyze, and respond to cyber incidents within the network environment or enclave. You will be coordinating and providing expert technical support to enterprise-wide cyber defence technicians to resolve incidents efficiently. Your role will involve correlating incident data to identify vulnerabilities and make recommendations for expeditious remediation. You will analyze log files from various sources to detect potential threats to network security and perform cyber defence incident triage to determine scope, urgency, and impact. Additionally, you will be conducting real-time incident handling tasks to support Incident Response Teams, receiving and analyzing network alerts, and tracking incidents from detection to resolution. Furthermore, you will be writing and publishing cyber defence reports, collecting intrusion artifacts, and collaborating with law enforcement personnel as needed. In this role, you will also be responsible for coordinating incident response functions, performing trend analysis and reporting, and employing approved defence-in-depth principles to enhance security measures. It is essential to monitor external data sources to stay updated on cyber defence threats and collaborate with intelligence analysts to correlate threat assessment data effectively. To qualify for this position, you should have a Bachelor's degree in Commerce, Science, Arts, Business & Insurance, or Management Studies. Additionally, a Master's degree in Business Administration, Commerce, or Arts is preferred. A minimum of 5 to 10 years of relevant experience in cyber incident response is required for this role.,

The main objective of this role is to analyze, identify, rectify & recommend specific improvement measures to enhance the security posture of the organization and safeguard sensitive information. The responsibilities include ensuring customer-centric cybersecurity, monitoring and safeguarding log sources and security access, planning for disaster recovery in case of security breaches, monitoring for attacks and intrusions, conducting log reviews, forensic analysis, and security assessments. The role also involves handling security incidents escalated by the L1 team in 24x7 rotational shifts, utilizing advanced analytics tools to identify emerging threat patterns and vulnerabilities, completing tactical security operations tasks, analyzing attacks for remedial action, creating incident reports and dashboards, coordinating with stakeholders on cyber security issues, maintaining an information security risk register, assisting with internal and external audits, and providing cyber security awareness training to colleagues. Additionally, providing advice and guidance to employees on issues such as spam and malicious emails is part of the role. Performance parameters for this role include customer centricity, measured by the timely resolution of security breaches for end users and stakeholders, and process adherence, measured by adherence to SLAs, response time, and resolution time TAT. Overall, the role requires a proactive approach to enhancing cybersecurity measures, effective communication with stakeholders, and meticulous attention to detail in analyzing and addressing security incidents to ensure the organization's security posture is robust and resilient.,

As a Principal Engineer - Site Reliability Engineering (SRE) within the Digital Business team at Sonyliv, you will play a crucial role in ensuring the availability, scalability, and performance of our cutting-edge OTT platform. With a global user base, we are dedicated to providing seamless, high-quality streaming experiences to our audience. Your primary responsibility will be to design, build, and maintain a robust and scalable infrastructure that supports our OTT platform. Leveraging your extensive SRE experience and developer mindset, you will lead initiatives to enhance system reliability and operational efficiency. You will take full ownership of system operations, ensuring application and infrastructure reliability while demonstrating a strong support mindset to address critical incidents, even outside regular business hours. Additionally, you will collaborate closely with cross-functional teams to align goals and enhance operational excellence. Key responsibilities include managing full system ownership, developing tools and automation to improve reliability, responding to critical system issues promptly, designing and managing infrastructure solutions, driving observability best practices, and continuously improving system reliability and performance. To excel in this role, you should have at least 8 years of experience, a deep understanding of observability, and the ability to lead reliability initiatives across systems and teams. Strong technical proficiency in containers (Docker, Kubernetes), networking concepts, CDNs, infrastructure-as-code tools, cloud platforms, observability solutions, scripting/programming languages, and incident handling is essential. We are looking for a candidate with a passion for system reliability, scalability, and performance optimization, along with excellent communication, collaboration, and leadership skills. Your willingness to participate in a 24x7 on-call rotation and support critical systems during off-hours will be crucial for success in this role. Join us at Sony Pictures Networks to be part of a dynamic team that is shaping the future of entertainment in India. With leading entertainment channels and a promising streaming platform like Sony LIV, we are committed to creating a diverse and inclusive workplace where you can thrive and make a meaningful impact.,

JD: 2+ Years of Industry experience, daily hands-on activities of the incident response and analysis. Must be good in managing Incident Responses. Good understanding of cybersecurity concepts, threat types, and attack vectors. Familiarity with SIEM tools (e.g., Splunk, QRadar), firewalls, and endpoint protection. Knowledge of TCP/IP, DNS, HTTP, and other networking protocols. Strong analytical and communication skills. Willingness to work in rotational shifts, including nights and weekends. Monitor security alerts and events from SIEM, IDS/IPS, antivirus, and other security tools. Perform initial triage of security incidents to assess severity and potential impact. Escalate confirmed incidents to L2 analysts with relevant context and evidence. Assist in gathering logs, screenshots, and other artifacts for incident documentation. Follow predefined playbooks and standard operating procedures (SOPs) for incident handling. Maintain accurate and timely records of all incident-related activities. Support evidence collection and ensure logs are preserved for further analysis. Coordinate with internal IT teams for basic containment actions (e.g., isolating endpoints). Participate in shift-based operations to ensure 24x7 monitoring coverage. Role & responsibilities Preferred candidate profile 2+ Years of Industry experience, daily hands-on activities of the incident response and analysis. Must be good in managing Incident Responses. Good understanding of cybersecurity concepts, threat types, and attack vectors. Familiarity with SIEM tools (e.g., Splunk, QRadar), firewalls, and endpoint protection. Please fill below forms if you are interested for the same https://forms.cloud.microsoft/r/v0S2BXfWim

You should possess over 6 years of experience in SAP PLM, with a successful track record in implementation projects. Your expertise should lie in Specification Management, Recipe Development, PLM Labeling, and Workflow Management. It is essential to have experience in Change Management processes within SAP PLM and integrating SAP PLM with third-party systems. You should be adept at PLM data modeling and data migration activities and ideally be familiar with S/4HANA upgrades and migrations. A strong background in FMCG and/or life sciences industries would be advantageous. As a candidate, you must be capable of managing PLM master data creation and configuration processes. Proficiency in system setup, release management, and incident handling for SAP PLM is required. If you meet these qualifications and are interested in this opportunity, please forward your updated resume to Venkatesan.Selvam@gyansys.com. Thank you for considering this role.,

Job Summary: We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) focused on Monitoring to join our observability team. The candidate will be responsible for ensuring the reliability, availability, and performance of our systems through robust monitoring, alerting, and incident response practices. Key Responsibilities: Monitor Application, IT infrastructure environment Drive the end-to-end incident response and resolution Design, implement, and maintain monitoring and alerting systems for infrastructure and applications. Continuously improve observability by integrating logs, metrics, and traces into a unified monitoring platform. Collaborate with development and operations teams to define and track SLIs, SLOs, and SLAs. Analyze system performance and reliability data to identify trends and potential issues. Participate in incident response, root cause analysis, and post-mortem documentation. Automate repetitive monitoring tasks and improve alert accuracy to reduce noise. Required Skills & Qualifications: 2+ years of experience in application/system monitoring, SRE, or DevOps roles. Proficiency with monitoring tools such as Prometheus, Grafana, ELK, APM, Nagios, Zabbix, Datadog, or similar. Strong scripting skills (Python, Bash, or similar) for automation. Experience with cloud platforms (AWS, Azure) and container orchestration (Kubernetes). Solid understanding of Linux/Unix systems and networking fundamentals. Excellent problem-solving and communication skills.

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers, and consumers worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage, and passion to drive life-changing impact to ZS. Our most valuable asset is our people. At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systemsthe ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Information Protection Lead We are seeking a highly motivated and experienced professional to build and lead our Insider Threat & Risk Management team within the Information Security group. This role is critical in identifying, assessing, and mitigating insider risks to protect our firm's critical data, intellectual property, and operational integrity. The Lead will develop and execute an insider threat program, leveraging behavioral analytics, security tools, and cross-functional collaboration to proactively detect and respond to threats. What You'll Do: Program Development & Leadership: Design and implement a comprehensive insider threat and risk management program aligned with business and security objectives. Threat Detection & Response: Utilize data analytics, behavioral indicators, and security tools (e.g., UEBA, DLP, SIEM) to monitor and investigate potential insider threats. Risk Assessment & Mitigation: Conduct insider risk assessments, define detection methodologies, and recommend mitigation strategies. Collaboration & Stakeholder Engagement: Work closely with Legal, HR, IT, Security Operations, and Compliance teams to develop policies, response frameworks, and training initiatives. Incident Handling & Investigations: Lead investigations into potential insider threats, ensuring timely response and remediation while adhering to privacy and legal considerations. Security Awareness & Training: Drive awareness programs to educate employees and leaders about insider risks and best practices. Regulatory & Compliance Alignment: Ensure the program aligns with industry standards (e.g., NIST, ISO 27001, SOC2) and regulatory requirements. Continuous Improvement: Regularly assess and refine the program to adapt to evolving threats and business needs. What You'll Bring: Bachelors degree in information security, Cybersecurity, or related field. 6+ years of experience in information security, with a focus on information protection, DLP, and data protection. Strong understanding of information security frameworks, regulations, and standards (e.g., ISO 27001, NIST, GDPR). Familiarity with network security, endpoint protection, and cloud security principles. Ability to balance proactive prevention with reactive incident response. High ethical standards and discretion when handling sensitive information. Demonstrated ability to build and lead teams, with excellent communication and interpersonal skills. Experience with security technologies such as data classification, DLP, encryption, SIEM, and access controls. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or equivalent. Excellent analytical and problem-solving skills, with the ability to assess risks and recommend effective solutions. Strong communication and interpersonal skills to collaborate with various teams and stakeholders. Proven track record of successfully implementing and managing information protection programs. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth, and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empower you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client-facing ZSers; the business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com,

You have over 6 years of experience in SAP PLM, with a successful track record in implementation projects. Your expertise lies in Specification Management, Recipe Development, PLM Labeling, and Workflow Management. You are well-versed in Change Management processes within SAP PLM and have the ability to integrate SAP PLM with third-party systems. Your hands-on experience includes PLM data modeling and data migration activities. Knowledge of S/4HANA upgrades and migrations is highly desirable. A strong background in FMCG and/or life sciences industries would be a valuable asset. You are capable of managing PLM master data creation and configuration processes, as well as system setup, release management, and incident handling for SAP PLM. If you are interested in this opportunity, please share your updated resume with Venkatesan.Selvam@gyansys.com.,

SIEM tools to identify potential threats;VAPT tools, Incident Handling, Forensic Analysis;CEH CSA;CySA+;CISA;incidents and breaches; operating systems, network devices, and security devices.Familiarity with Security Information and Event Management

Job Title: Informatica ETL Support Engineer Production Support Experience: 2 to 6 Years Location: Chennai / Hybrid Employment Type: Full-Time Industry: Banking / Financial Services / IT Services Role: ETL Support Analyst / Informatica Support Engineer Job Description: We are seeking a highly capable Informatica ETL Support Engineer with strong hands-on experience in production support, PL/SQL, shell scripting, and ETL monitoring . The ideal candidate should have a keen understanding of ETL workflows, be ready to provide L1/L2 on-call support, and ensure SLA adherence while maintaining platform stability. Key Responsibilities: Provide L1/L2 production support for Informatica ETL jobs Troubleshoot and resolve issues related to data load failures, job delays, and performance Maintain ETL infrastructure perform upgrades, patches, and monitor system health Write/debug PL/SQL and UNIX shell scripts for job maintenance and process automation Work closely with development teams for L3 escalations and root cause analysis Participate in change deployments , production releases, and provide incident updates Collaborate with internal teams and external vendors to manage SLAs Ensure compliance with banking security, audit, and change management policies Mentor junior team members and contribute to documentation & process improvements Contributing Responsibilities: Use ServiceNow, Autosys, Version Control tools for ticketing, monitoring, and deployment Perform RCA, report KPIs, and recommend process improvements Attend release calls, implement changes, and document production activities Technical & Behavioral Competencies: AreaSkillsETL ToolsInformatica PowerCenter (8.x/9.x/10.x)DatabasesOracle, PL/SQLScriptingUnix/Linux Shell ScriptingSchedulingAutosys or similar job schedulerToolsServiceNow, Git, Change/Incident ManagementSoft SkillsStrong communication, documentation, problem-solvingWork Mode24x7 rotational on-call support readiness Qualifications: Bachelors degree in Computer Science / IT / Engineering or equivalent 3+ years of hands-on experience in Informatica ETL support 2+ years in PLSQL and Unix scripting Familiarity with Banking / Financial Services is a plus If anyone interested please share your updated resume muthukrishnan.saminathan@kiya.ai 6269929072