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Jobs in Noida
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Progressive Infovision (PIPL)
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Incident Coordinator

Incident Coordinator

Progressive Infovision (PIPL)

1 - 6 years

|

1 - 3 Lacs

Posted:2 months ago| Platform:

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Skills Required

Incident Management Change Management Root Cause Analysis RCA Service Level Management ITIL Framework SLA Problem Management Major Incident Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Receive and log all Incidents (P1 and P2) on the basis of CLT (Call logging Template) on email Track and report the progress of resolution efforts and the status of Critical Incidents, including Excellent Communication Skills

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