Slabmax Overseas LLP, established in December 2023, is based in Gujarat, India. It is a leading BPO services provider specializing in Data Entry, Inbound Call Center, and IT services. The company is committed to delivering high-quality and efficient solutions that meet client needs. Located in Ahmedabad, Slabmax Overseas LLP prides itself on its professional approach and a customer-focused business model.

Role Description

This is a full-time on-site role located in Ahmedabad for an Inbound Customer Service Representative. The responsibilities include managing incoming customer calls, addressing their questions and concerns, ensuring customer satisfaction, and delivering excellent customer support. The individual will be tasked with resolving customer issues, maintaining a professional demeanor, and providing a positive customer experience at all times.

Qualifications

Must fluent in English language
Experience in international call center
Proficiency in Customer Service, Customer Support, and Customer Satisfaction skills
Experience in delivering excellent Customer Experience and maintaining high levels of customer engagement
Strong communication and interpersonal skills
Ability to handle customer inquiries and resolve issues efficiently and professionally
High attention to detail and ability to multitask effectively
Prior experience in customer service roles is an advantage

More Jobs at SLABMAX OVERSEAS LLP

Inbound Customer Service Representative

ahmedabad, gujarat, india

Experience: Not specified

Salary: Not disclosed

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Inbound Customer Service Representative