Inbound Customer Service Representative

As an inbound customer service representative in Mumbai, you will be responsible for providing voice-based support to customers without engaging in sales activities. You are required to have a minimum of 1 year of customer service experience. Freshers are also welcome to apply. The work schedule includes 5 days of work with 2 days off on a rotational basis. The shift timings are during the day. **Key Responsibilities:** - Provide inbound customer service support - Address customer queries and concerns in a professional manner - Assist customers with resolving issues and escalations **Qualifications Required:** - Graduation is mandatory - Diploma is preferred The company offers a competitive salary ranging from 18k to 22k CTC and prefers immediate joiners for this full-time, permanent position. **Additional Details:** The company provides various benefits such as commuter assistance, health insurance, life insurance, paid sick time, paid time off, and provident fund. The work schedule follows a fixed day shift from Monday to Friday with morning shift timings. Performance bonuses and yearly bonuses are part of the compensation package. If you are looking for a customer service role in Mumbai, with a focus on inbound support and no sales involved, this position might be a great fit for you.,