Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in mangaluru
>
Spectrum Talent Management
>
Inbound Customer Service Agent

Inbound Customer Service Agent

Spectrum Talent Management

1 - 5 years

|

3 Lacs

mangaluru mysuru

Posted:2 days ago| Platform:

Apply

Skills Required

english communication inbound voice process customer service customer support client service. contact center rotational shift night shift call center voice support international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description

Inbound Customer Service Agents

Responsibilities

Handle inbound calls from card members: resolve queries on account balance, order status, and payment issues.
Capture and document customer concerns with empathy and accuracy.
Use multiple tools/screens for data entry while speaking with customers.
Maintain professional call control and follow company compliance standards.
Adapt quickly to new processes, policies, and systems.

Requirements

Any graduate/diploma or equivalent experience.
Excellent English communication skills (written & verbal).
Strong customer service or voice-process background preferred; freshers welcome.
Willing to work in
rotational including night shifts
.
Good PC/internet navigation & typing skills.
Ability to handle sensitive information and pass a background check.

Preferred

Experience in international call center or multilingual support.
Familiarity with banking/financial or payment services.

More Jobs at Spectrum Talent Management

HR & Admin

Navi Mumbai

INR 4 - 6 Lacs

Recruiter / Sr Recruiter - Non IT - RPO (Deputation at Client)

Ahmedabad

INR 1 - 6 Lacs

Hr Operations Assistant

Noida

INR 1 - 3 Lacs

Payroll Executive

Bengaluru

INR 2 - 4 Lacs

Field Sales Executive

Mathura, Agra, Aligarh

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Spectrum Talent Management

Talent Management

Los Angeles

RecommendedJobs for You

Inbound Customer Service Agent

mangalore

Inbound Customer Service Agent

mangalore, karnataka

Inbound Customer Service Agent

SWITS DIGITAL Private Limited

mysore, karnataka, india

Inbound Customer Service Agent

Spectrum Talent Management

mangaluru, mysuru

Inbound Customer Service Agent

mangalore, karnataka

Inbound Customer Service Agent

mysore, karnataka, india

Inbound Customer Service Agent

mangalore, karnataka

Inbound Customer Service Agent

mysuru, karnataka

Inbound Customer Service Agent

mangalore

Inbound Customer Service Agent

mangalore, karnataka