4244 Inbound Calls Jobs - Page 31

Responsibilities: * Maintain customer database accuracy * Generate leads through outbound calls * Close deals with inbound calls * Report on sales performance regularly

Resolve customer queries over calls, chat Address and resolve customer complaint or issues related to healthcare services Inform customers about health plans, insurance coverage, and healthcare service connect Hr Harshita - 84450 22026 Required Candidate profile Excellent communication skills in English Only B.Pharma/ M.Pharma/ D.Pharma passed Freshers or Experienced can apply Strong understanding of medical terminology Immediate Joiners Rotational shifts Perks and benefits Incentives Health Insurance

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9901777673 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Urgent Hiring for Customer Support/ Service Executives Job Location: sector 44, Gurgaon No.of open positions - 20 Salary range : 20k to 30k ctc Qlfn: Graduation preferred IMMEDIATE JOINERS ARE PREFERRED GOOD COMMUNICATION SKILLS Role & responsibilities Customer queries handling Customer retention Inbound calls customer support

About Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo a virtual phone system, and SoftwareSuggest – a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees. Roles & Responsibilities : -Respond to Inbound Leads: Manage inbound inquiries via email and phone. -Qualify Opportunities: Engage with leads to understand their challenges and goals, ensuring they align with our offerings. -Schedule Sales Meetings: Book demos or discovery calls for the sales team with qualified prospects. -Collaborate with Teams: Work closely with sales and marketing to improve lead conversion strategies and provide feedback on campaign effectiveness. -Track Progress : Keep accurate records of all lead interactions in the CRM, ensuring a clear and organized sales pipeline. -Exceed Targets: Achieve and surpass KPIs, including response time, lead conversion rate, and demo scheduling Requirements: -Superior sales skills. -Ability to solve complex situational problems and independently make decisions based on available information and experience. -Written business communication skills. Perks of Working with Us! - 5-day Workweek - Unlimited Paid Leave Policy - Uncapped Performance-Based Incentives - Reward & Recognition Programs - Annual Company Retreats - Employee Referral Rewards

Gurgaon-based BPO is Hiring for international customer Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.30000 + incentives & bonus, no cab, 5 days a week working. Contact-HR MONA-8168335948

Gurgaon-based International bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 30k in hand, excellent comms skills required contact Mona-8168335948

Key Responsibilities Engage and introduce users to best practice in systematized learning Keep up with and distribute latest tactical knowledge and updates with end clients Build and maintain strong relationships with key stakeholders Negotiate and close deals with clients to achieve sales targets Update and upgrade on continuous basis with latest in Options trading Maintain KRAs for successful fulfilment of daily duties Qualifications Proven track record of success in business development or sales roles Strong communication and negotiation skills Knowledge of the Stock Market/ Options current market trends is a plus Ability to work independently and as part of a team bachelors degree in business administration or finance field Previous experience in Options training a plus

*Calling leads provided by company *Develop a deep understanding of our insurance products and services *Present insurance solutions to clients, address their inquiries, and guide them *Experience in telesales *Excellent English communication is must Required Candidate profile *Excellent communication *Must have selling experience *outbound calls experience is must *Insurance sales experience *Must know Telugu Perks and benefits Incentives Work life balance

Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call kishore 9962008169 for more info Thanks, kishore 9962008169

Skill Required: English & Telugu Following are rounds of Interview Typing Test: (25 WPM with 85 % accuracy Required) 1. HR Round 2. Voice Versant Round (L-4 Versant Required) 3.Operations Round 4. Client Round Reports to: Team Leader Qualification : Under Graduates or Graduates Who can apply : Fresher or Experience (Both Male & Female) Working Window : (24/7) Rotational shifts Off: Rotational week off Working Days: 6 Days Position Summary: First point of contact to the customers. Call Centre Agent Roles & Responsibilities: - Managing Inbound calls Following various communication scripts when speaking to a customer. Identifying customer needs, answering questions, and providing solutions/alternatives to issues. Building sustainable customer relationships. Keeping records of all conversations organized. Building product knowledge; and improving performance and achieving targets. Maintaining and improving quality results by adhering to standards and guidelines. Call Centre Agent Skills : - Detail-oriented : Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers. Organized : Agents need to be able to access CRM systems and track recorded conversations while speaking to customers. Flexible : Agents must be able to adapt to unique customer queries and situations. Friendly/empathetic : Agents need to be able to understand a situation from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems. Calm under pressure : Agents may have to handle hundreds of customers calls each day. They should be able to maintain composure in stressful situations. Effective communicator : Agents need great verbal/written skills to effectively communicate with customers. Professional : Agents must be able to apply professional behavior with colleagues and customers to resolve issues and improve customer satisfaction quickly and effectively. Desired Candidate Profile : - Candidates who are Fresher/Recent Graduates/Candidates with relevant experience) can apply Fluency in communication (English/Telugu) Familiar with MS Office Tools Have a good attitude - should be committed to the work Can-do attitude with ability to manage multiple tasks in tight timeline frames. Ability to work independently with strong attention to detail and quality. Must be patient and a good listener to answer customer queries and concerns. Excellent customer handling and customer engagement skills.

Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - 12.00pm To 8.30pm Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 CTC plus incentives. Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact::- HR Shubham :- 9158966430

Responsibilities: * Manage incoming calls and inform about the product,thats it, * Candidate should know any of Bengali or Kannada * Coordinate with team on sales strategies * Maintain customer database using CRM * Female candidate prefered Health insurance Provident fund Annual bonus

Job Title:- Counsellor No of Vacancies : 35 Salary : 20,000 - 35,000 per month Location : Baner/Alandi Experience : Minimum 06 months in Sales Job Overview : We are looking for motivated Counsellors to guide prospective students through our Online Post Graduate Programs. You will provide detailed information about the programs, answer queries, and help convert leads into enrollments. Responsibilities:- Counsel students on suitable Online Post Graduate Programs. Follow up on leads, manage inquiries, and drive enrollments. Meet monthly and quarterly sales targets. Assist with marketing events and outreach. Maintain accurate records of student interactions and progress. Skills & Qualifications:- 1+ years of sales experience (education sector preferred). Excellent communication and interpersonal skills. Strong sales skills and ability to close deals. Tech-savvy (CRM, MS Office, online platforms). What We Offer:- Competitive salary with performance-based incentives. Career growth and professional development opportunities. Hybrid work environment. If you're passionate about education and sales, apply today to join our team! How to Apply:- To schedule your interview call or send your CV through WhatsApp HR Sayali :- 9158043197

Job name - Customer Care Officer Virtual Care (Voice Profile) Job Location - HDFC Bank Ltd, Akruti Business Port, 4th Floor, MIDC Road no. 13, Andheri East, Mumbai 400093. Landmark : Opp. Hotel Regale by Tunga, Next to China Lawn Restaurant Job Purpose Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs. To ensure process compliance as per the set Audit and SQ guidelines. Key Responsibility Areas : 1. Activities Customer Interaction & Query/Complaints Management: Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Enquiries & transactions related to the products availed by the customer. Clarifications & queries on billing, payment confirmation, charges, EMI details, statement of account etc. Handling requests such as Debit / Credit Card Pin, NetBanking Password, PIN / IPIN statement of account, Fixed Deposit advice etc. Handling of financial transactions (currently Fixed Deposit opening, Demand Draft/ Managers Cheque requests, Funds transfer request as requested by customers.) Responding to customers with the resolution within the defined TATs. Process the requests as per defined process, while ensuring adherence to the customer authentication process. 2. Call Quality: Deliver service quality in order to achieve Quality benchmarks defined from time to time. First Call Resolution 90%( for non-Complaints related calls) Achieve defined Call Quality scores. Achieve defined KAT Scores Achieve defined E-process Scores 3. Audit & Process Compliance: Ensure adherence to process and Audit requirements. Ensure accurate and timely submission of financial transactions & requests. Ensure Error-free logging/recording of customer requests Adherence to set processes of updating customer interactions in CRMNext & ensuring timely updations of interactions in appropriate systems. 4. Schedule Adherence & Service Productivity standards: Consistently meet the service productivity standards Staff needs to meet the service productivity standards as defined from time to time Ensure adherence to schedule and login times as applicable Staff needs to maintain service adherence

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary:- 12,000 in-hand to 16,000 in-hand plus incentives Rounds of Interviews: HR round Operations round How to Apply To apply and schedule your interview: Update your CV/Resume Mention the job position you're applying for in your message Call or WhatsApp any of our HR team members below to start the application process HR Shital :- 9822963480

Process: Yes Bank CVM Graduate Fresher / HSC With Minimum 6 Month Of Sales Exp. moderate comms with NO MTI Salary :15,000 + unlimited incentive Easy selection, General day shift with Sunday fix off . Immediate joiners preferred. Required Candidate profile Qualification:- HSC Pass Location: Reliable Tech Park Airoli To schedule your interview Call or send your CV through WhatsApp Or Mail (mentioned below) Contact:- HR Prathmesh Mob:- 9607404867 Perks and benefits Good Salary with unlimited incentives

Process: Yes Bank CVM Graduate Fresher / HSC With Minimum 6 Month Of Sales Exp. moderate comms with NO MTI Salary :15,000 + unlimited incentive Easy selection, General day shift with Sunday fix off . Immediate joiners preferred. Required Candidate profile Qualification:- HSC Pass Location: Reliable Tech Park Airoli To schedule your interview Call or send your CV through WhatsApp Or Mail (mentioned below) Contact:- HR Prathmesh Mob:- 9607404867 Perks and benefits Good Salary with unlimited incentives

1061/250 Key Responsibilities: Handle inquiries for FOLK Residency (PG/hostel) Own follow-ups till visit or booking Explain facilities, rules, and benefits clearly Maintain lead and booking records Coordinate with the team for smooth onboarding

HEY Job Seekers!! 12th or grads freshers can apply, salry upto 4.5 lpa Experienced into International voice salary upto 7 lpa US and UK shifts Grab your offer now...... IMMEDIATE HIRING For more details call HR Saba : 8951772887

*"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Location: AMR Tech Park, Honasandra, Bangalore Work Schedule: 5 Days Working 2 Days Off (Saturday & Sunday Fixed Off) Rotational Shifts Eligibility: Freshers & Experienced Candidates Good Communication Skills Required Salary Details: Freshers: 21,000 (Take-Home) Experienced: Up to 28,000 (Take-Home) Transport: 2-Way Cab Facility (Within Limited Radius) Interview Rounds: HR Assessment VNA (Voice & Accent) Operations Round For More Details Call HR Kaunain-7975182215 or 9964080000 or visit jobshop.ai to explore other open positions with us

Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs . Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Locations Commerzone Chennai

Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs . Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Locations Commerzone Chennai

Meet sales targets through effective calling techniques Lead telecalling team to achieve sales goals Manage call volume & quality control measures Collaborate with marketing on campaign strategies If interested kindly WHATSAPP - 9030729724 Free meal

Role & responsibilities: - Salary:- 12,200 Inhand + Unlimited Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How to Apply Were hiring! If you're enthusiastic, skilled, and looking for a new opportunity, wed love to hear from you. To schedule your interview, please follow one of the steps below: Call or Send Your Updated CV/Resume via WhatsApp Mention the position you're applying for clearly in your message. Make sure your contact details are up-to-date so we can get back to you quickl Contact Our HR Team HR Name :- Priti Phone/WhatsApp : - 8421382934