Ims Engineer

Domain:

Experience:

Location:

Client:

Job Type:

Mandatory Skills/Qualifications:

• Should have hands on experience in Oracle - PCF and CHF products.
• Solid knowledge of networking principles, protocols, and technologies.
• Experience with monitoring tools, troubleshooting techniques, and performance analysis.
• Excellent analytical and problem-solving skills with a focus on delivering high-quality results.
• Strong communication and interpersonal skills to collaborate effectively with internal and external stakeholders.
• Ability to work under pressure and prioritize tasks in a fast-paced and dynamic environment.
• Basic understanding of Kubernetes and networking.
• Configuration implementation experience.
• Familiarity with Diameter, SIP, RTP, TLS and UDP protocols

Preferred:

Work Description:

• Responsible for the day-to-day operation and support of Oracle - PCF & CHF nodes.
• Monitor and troubleshoot PCF and CHF incidents to identify the root cause and ensure swift and effective resolution.
• Manage and resolve complex customer issues escalated from the Monitoring support team.
• Perform regular technical analysis to ensure the optimization, readiness, and quality of PCF and CHF nodes.
• Collaborate with internal teams, and vendors to resolve escalated technical issues and implement corrective actions.
• Conduct testing and verification of any new configurations to ensure they meet service requirements.
• Generate reports, analyse service and operational KPIs, and contribute to the improvement of processes and procedures.
• Exhibit strong logging and troubleshooting skills, promptly identifying, and resolving network issues using automation tools and scripting techniques.
• Implementation of changes.
• Handle communications with different domain or engineering and operation team.
• Take ownership of network-related problems, ensuring timely resolution.
• Working from office.
• Responsible for production servers SLA
• Handle Customer tickets/Change requests/Release requests
• Monitor KPI's and service health
• Demonstrate an understanding of cloud basics, including cloud networking and the ability to automate network-related tasks in a cloud environment. "

Qualification:

Please share your updated profiles to naseeruddin.khaja@infosharesystems.com