Implementation Specialist, Systems Optimisation

The Implementation Specialist, Systems Optimisation at Springer Nature Group will be responsible for managing a portfolio of journals and collaborating with Publishing teams to ensure the efficient operation of journals in a Production-ready manner. The role involves facilitating submit-to-accept workflows, ensuring compliance with policies, and advocating for the development of systems used by the Group Publishing Operations team (GPO) to meet the needs of various stakeholders and the business. Key Responsibilities: **Journal Care:** - Gather system requirements from publishers, editors, and service providers. - Set up, maintain, and administrate peer review systems. - Conduct presentations and training sessions for internal and external stakeholders. - Act as an escalation point for individual journals to ensure the quality of article-level activities. - Develop and maintain relationships with stakeholders across different departments. - Maintain journal-specific records and documentation. **Systems Optimisation:** - Advocate for and advise on the development of systems to increase automation and improve processes. - Track the development of systems in alignment with business needs and priorities. - Communicate with stakeholders on development plans and progress against roadmaps. - Collaborate with technical support and automation teams to address technical issues and develop system-supported solutions. **Other Responsibilities:** - Promote continuous improvement, quality, and efficiency. - Foster a culture of openness, transparency, and collaboration within the team and with stakeholders. Experience, Skills, and Qualifications: **Essential:** - Experience in contributing to business projects. - Working with a diverse range of global stakeholders. **Desirable:** - Previous experience in publishing or support roles. - Business analysis and data analysis skills. **Skills and Knowledge:** - Technically minded approach to solutions. - Ability to translate business needs into new projects. - Understanding of publishing workflows. - Excellent organization, communication, and numeracy skills. - Proficiency in Excel and PowerPoint. - Strong problem-solving and analytical skills. - Proactive and capable of leading projects independently or as part of a team. **Qualifications:** - Degree or equivalent work experience. - Formal project management qualification such as PRINCE2 desirable. Eligibility: - Candidates must have spent 12 months in their current role before applying for a new position. What We Offer: - Opportunity to work in a global team with diverse stakeholders. - Inclusive culture that values diversity and empowers colleagues to bring their unique perspectives to work. - Support for individuals with access needs related to disability, neurodivergence, or chronic conditions. To learn more about career opportunities at Springer Nature, visit [Springer Nature Careers](https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers). *Job Posting End Date: 31-07-2025*,