Implementation Manager

**Job Description:** As a Team Leader & Manager, you will be responsible for directing and mentoring the Implementation and COD team to ensure high performance and adherence to quality standards. You will foster a culture of accountability, continuous improvement, and collaboration among team members. **Key Responsibilities:** - Plan, schedule, and manage implementation projects from initiation to completion. - Ensure all project milestones and deadlines are met with precision. - Act as the primary liaison between clients, technical teams, and support functions. - Gather and validate documentation and implementation requirements. - Resolve complex document-related issues to prevent project delays. - Monitor project progress, assess risks, and implement mitigation strategies. - Handle client/internal escalations effectively. - Conduct post-implementation reviews to identify improvement opportunities. - Maintain clear project documentation and provide regular updates to stakeholders. - Communicate effectively across teams and with clients. **Qualifications Required:** - Previous experience in team leadership and management. - Strong project management skills with the ability to meet deadlines. - Excellent communication and stakeholder management skills. - Ability to identify risks and implement mitigation strategies. - Experience in handling client escalations and post-implementation reviews. *Note: No additional details about the company were provided in the job description.*,