Implementation Engineer

Job Title:

Location

Experience:

Employment Type:

About Tetherfi:

At Tetherfi, we create intelligent solutions that drives business and increase productivity. We combine industry expertise, technological capabilities and human-centred approach to help businesses evolve from thinking digital to being digital.

The Right Individual:

end-end project delivery

Technical Skills and Experience Requirement

• Minimum of 2 years prior

  Development/Support experience in Telecommunication projects

  Required
• Development and/or implementation experience with projects using Core java, Servlets, JSP, MQ, Webservices
• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,
• Code deployment experience with

  Web Application Servers

  viz.,Tomcat, Weblogic, Websphere
• Development experience with IVR development tools (Avaya Orchestration Designer) Preferred
• Working experience with Avaya Experience Portal, MPP, AES, TSAPI Preferred
• Deployment of applications on

  Microsoft IIS

• Strong working and troubleshooting experience with DB systems like

  Oracle, MSSQL

• Support experience with windows servers
• Support experience in telecom projects given higher priority
• Strong understanding on programming languages viz, Java, C, C++ will be added advantage
• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication
• Document functional specification document and participate in requirement walk through sessions
• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly
• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents
• Completing various setup, configuration, and activation tasks
• Expediting resolution to clients
• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues
• Ability to adapt to changes and manage multiple projects
• Ability to communicate clearly (both

  written and spoken

  ) with experienced IT peers or inexperienced customers
• Experience with common applications (Word, Excel, PowerPoint)
• Ability to establish credibility with clients based on industry, product, and technology knowledge
• Comfortable communicating and submitting reports to all levels of management
• Strong planning, organization, and

  reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities
• Good time management skill