Implementation-Conversion Analyst (Business Analyst, Life Insurance)

About the team

In todays highly competitive market, firms must not only deliver superior returns, but also need to be using cutting edge technologies. Life insurance industry is making better use of technology to make insurance accessible for large numbers of people who have none or too little.

Policy Admin Suite (Compass) is a complete and flexible insurance policy administration system that supports multiple business lines and the broadest array of products, delivering unparalleled efficiency, administrative cost savings, and speed to market. With the continually evolving landscape of Information Technology, FIS is committed to providing its clients a modern Policy Administration system.

What you will be doing

To work as a member of the Professional services/ BA team in close co-operation with clients, systems development engineers as well as members of the business unit team. The job responsibilities would include:

• Working with internal teams, client teams, project managers, understand and analyse the clients requirements
• Documenting business systems requirements for business unit or function.
• Working with the client to configure the Compass application in terms of the clients requirements.
• Documenting the clients requirements in appropriately formatted business specifications.
• Assisting the Client Manager to obtain sign off on the requirements from the client.
• Presenting the clients requirements to the Design Team such that the requirements are fully understood.
• Participating in design sessions for development of new functionality.
• Participating in design sessions for the customization of existing functionality.
• Being fully responsible for ensuring that clients requirements are accurately reflected in the logical specifications produced by the Design Team.
• Assisting in the development of appropriate test plans, both at a functional level and a regression testing level, as required.
• Assisting the support analysts in resolving production issues as they arise.
• Providing input to design sessions when necessary.
• Assisting in the development of appropriate test plans, both at a functional level and a regression testing level, as required.
• Report on progress & manage activities as per plan
• Experience in testing life insurance product dealing with Policy administration system.

What you bring:

Knowledge / Experience

• Strong business analysis knowledge working for Life insurance (Individual and Group) business.
• Technical Qualifications Familiarity with relational databases and technical skills such as SQL, Oracle, UNIX, Excel Macros would be considered a plus.
• Life Insurance Industry experience would be a plus.
• Knowledge of working with any Insurance Policy Administration System will be considered a plus.
• Excellent communication & analytics skills
• Excellent skills on requirement gathering and documentation
• Knowledge of SDLC, requirement gathering techniques
• Insurance Domain certification like LOMA (ALMI or FLMI), Insurance Institute of India - Licentiate, Associate and Fellowship etc.
• Experience with Agile and Scrum

Skills

• Ability to work as part of a team as well as being individually motivated.
• Ability to set correct level expectations and deliver on those expectations.
• Good written and verbal communications and effective interpersonal skills.
• Proven self-starter with initiative to seek information and solve problems.
• Successful within multi-tasking environment.
• Excellent communication skills.
• Ability to work with external clients.
• Has to be a team player

Qualifications

• Bachelors degree in computer science or information systems or the equivalent combination of education, training, or work experience.
• 8 to 12 years of experience as business analyst in financial services industry with Business Analysis & testing experience.

Competencies

• Fluent in English
• Excellent communicator ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion
• Attention to detail track record of authoring high quality documentation
• Organized approach manage and adapt priorities according to client and internal requirements
• Self-starter but team mindset - work autonomously and as part of a global team
• Willing to travel occasionally (no more than 10%)