Implementation Consultant

Responsibilities

• Leads complex enterprise analysis sessions with multiple Client Teams to gather requirements, define, and design future state business processes based on customer needs
• Actively seeks ways to apply business process efficiencies via technology, consulting on market and technical trends and recommending best practices resulting in operational gain
• Partners with functional and technical subject matter experts (internal and external) and develops alternative technical or business solutions; advises on options, risks, costs versus benefits, and impact on other business processes and system priorities
• Responsible for ensuring configuration is accurate based on business and technical requirements; including, but not limited to: completing end-to-end configuration testing, coordinating and leading Client User Testing, documenting and tracking test results and ensuring issues are resolved in a timely manner
• Leads all change management activities by defining client-specific strategies, consulting on best practice and formulating actionable plans to deploy change management efforts
• Drafts and owns all process documentation, manuals, communications and training materials relevant to the future state program and change management activities
• Trains and mentors new and/or junior members of the team
• Dedicates effort to enhance implementation methodology by identifying and deploying process improvement strategies across team
• Identifies and documents Implementation best-practices and socializes them across AGS teams appropriate
• Mentors and/or trains new Implementation Team members

Qualifications:

• Thorough understanding of the end-to-end Contingent Workforce Management process, including successful process and system implementation strategy and execution
• Experience in process improvement or business process re-engineering, involving multi-faceted systems or processes and utilizing tools and techniques to make business impact
• Experience in process mapping and business process modelling.
• Demonstrated ability to sift through ambiguity, solving technical and business problems; effectively present conceptual information to all levels of internal and external management
• Demonstrated competency in strategic thinking with strong abilities in relationship management, working with demanding stakeholders, and driving change adoption
• Experience in working with cross-functional teams to solve complex business problems and meet project deliverables
• Advanced in leading client discussions and driving project teams to decision consensus
• Demonstrated competency in self-discipline and independently completing project deliverables
• Excellent verbal and written communication skills
• Advanced in ability to maintain very detailed documentation, including but not limited to process maps, operational manuals and training materials
• Intermediate knowledge of all AGS VMS partner platforms and advanced knowledge on at least one of them
• Expert with Microsoft Office Suite, specifically Visio
• Fundamental knowledge of Microsoft Project and project management tools
• Ability to travel up to 25%

If interested, please click on the below link and apply:

https://smrtr.io/tcLwn