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Immediate Hiring For International Chat Process

Immediate Hiring For International Chat Process

IntouchCX

0 - 5 years

3 - 4 Lacs

bengaluru

Posted:8 hours ago| Platform:

Apply

Skills Required

chat bpo communication skills customer service written and oral communication non voice process international non voice non voice international chat process email process chat process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from IntouchCX !

We are currently Hiring for International Non Voice Process | Email support and Chat support

Contact : HR Prabhavathi

Phone number : 7483273683

Interview Details

Date: Mon - Friday

Time: 10:00 AM 3:00 PM IST

Venue:

Location: Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me 7483273683 .

This role involves:

Having daily interactions with the customer to handle issues from end to end via chat & Email.
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving i issues
Providing white glove service and having the ability to provide an overall excellent customer experience
Managing customer expectations regarding estimated response times.

Critical Skills:

Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs
Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements:

Must successfully pass a background check
Plus 2 is a must Graduation degree is a plus
Must have at least six months customer service experience or equivalent
Experience in the gaming/tech support industry is a plus
Perks and Benefits:
2 way free cab and food provided
Attractive incentives and attendance bonus is also provided

To schedule your interview kindly cantact

HR Prabhavathi send cv to 7483273683

Email ID : Prabhavathi.v@intouchcx.com

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