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Hiring For International Non-Voice Process -(WFH Post Training)

Hiring For International Non-Voice Process -(WFH Post Training)

Sutherland

0 years

2 - 3 Lacs

navi mumbai

Posted:17 hours ago| Platform:

Apply

Skills Required

email support customer support chat support international bpo good english communication international non voice non voice bpo non voice email process chat process

Work Mode

Hybrid

Job Type

Full Time

Job Description

Sutherland is Hiring Customer Support (Sanctions Process)

Process Overview:

Join the Expedia Sanctions process team a non-voice support role focusing on email and chat assistance for travel-related queries.

Key Responsibilities:

Handle customer queries via email and chat professionally.

Perform background verification and ticket validation checks.

Ensure compliance with Expedias policies and procedures.

Maintain accuracy and quality standards while resolving issues.

Provide quick and customer-friendly responses to ensure satisfaction.

Eligibility:

HSC / Graduate (Freshers & experienced both can apply

Excellent written communication skills (English).

Basic computer knowledge and typing skills.

Comfortable working in rotational shifts.

Interview Process

1)HR Round (in-office)

2)Assessment Test / Chat-Email/ Typing

3)SD Panel Round of Interview (in office)

Timing & Venue

3pm onwards

Address:5th, Floor, K-10 Liberty Tower, Reliable Plaza IT Park, Thane Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708 •

"Mention Harshika Campus on Resume"

Walkin - Monday-Friday

3pm onwards

Location: Work From Home (Training will be conducted from office 6-8 weeks)Airoli Navi Mumbai

Shift: 24/7 rotational (5 days working, 2 week offs)

Salary: 18,000 22,000 per month

Note:

Candidates must report to office for initial training before shifting to WFH.

Preferred candidate profile:

Staying in Navi-Mumbai/ Mumbai Locations

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Hiring For International Non-Voice Process -(WFH Post Training)

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Sutherland is Hiring Customer Support (Sanctions Process)

Process Overview:

Join the Expedia Sanctions process team a non-voice support role focusing on email and chat assistance for travel-related queries.

Key Responsibilities:

Handle customer queries via email and chat professionally.

Perform background verification and ticket validation checks.

Ensure compliance with Expedias policies and procedures.

Maintain accuracy and quality standards while resolving issues.

Provide quick and customer-friendly responses to ensure satisfaction.

Eligibility:

HSC / Graduate (Freshers & experienced both can apply

Excellent written communication skills (English).

Basic computer knowledge and typing skills.

Comfortable working in rotational shifts.

Interview Process

1)HR Round (in-office)

2)Assessment Test / Chat-Email/ Typing

3)SD Panel Round of Interview (in office)

Timing & Venue

3pm onwards

Address:5th, Floor, K-10 Liberty Tower, Reliable Plaza IT Park, Thane Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708 •

"Mention Harshika Campus on Resume"

Walkin - Monday-Friday

3pm onwards

Location: Work From Home (Training will be conducted from office 6-8 weeks)Airoli Navi Mumbai

Shift: 24/7 rotational (5 days working, 2 week offs)

Salary: 18,000 22,000 per month

Note:

Candidates must report to office for initial training before shifting to WFH.

Preferred candidate profile:

Staying in Navi-Mumbai/ Mumbai Locations

More Jobs at Sutherland