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8 - 9 years
11 - 13 Lacs
Mumbai
Work from Office
By submitting your email address and any other personal information to this website, you consent to such information being collected, held, used and disclosed in accordance with our PRIVACY POLICY and our website TERMS AND CONDITIONS. Location: Mumbai/Pune (Hybrid) OUR STORY At ContractPodAi, were pioneering the future of legal with Leah the operating system for legal. Leah Agentic AI coordinates specialized AI agents across Leah s suite of solutions, including industry-leading Contract Lifecycle Management (CLM), to transform how legal teams work and create value. Leah doesnt just automate tasks it uncovers hidden opportunities and transforms legal knowledge into business advantage. Our platform breaks down silos between legal, business, and executive teams, helping organizations discover revenue opportunities, minimize risks, and turn legal insights into strategic decisions. We know innovation happens when great people come together to solve business problems. ContractPodAi is a fast-growing team of innovators spread across London, New York, Glasgow, San Francisco, Toronto, Dubai, Sydney, Mumbai, Pune, and beyond. Here, youll: Pioneer the future of legal AI and business transformation Make real impact by helping organizations unlock hidden value Collaborate with talented colleagues across continents If youre excited by cutting-edge technology, thrive in a fast-paced environment, and want to help build something revolutionary, we want to hear from you. THE OPPORTUNITY The DevOps team at ContractPodAi continuously looks for opportunities to optimize processes and eliminate work through automation. A DevOps Engineer automates the build, test and release processes and ensures our Cloud Infrastructure is up and running reliably with high uptime. On the DevOps team, you will get a chance to experiment with different tools and technologies and choose the ones suitable for our use cases. You will often be developing custom tools to cater to our unique and specific needs. You will be interacting with different teams to identify inefficiencies in tasks and processes and find ways to eliminate those. As a Lead DevOps Engineer, you will be interacting with various teams to understand their requirements and design and implement processes and automation to fulfil those requirements efficiently. You will set up build and release pipelines and also work on building environments on Azure with high availability. Often you will find yourself writing scripts in PowerShell, Bash or Python. WHAT YOU WILL DO: Experience with Azure CI/CD for .Net, NodeJS, Python, Terraform Scripts Experience managing complex development, test, integration, and production environments with different versions, building new environments, and providing support for existing ones Experience with tools like Docker and Kubernetes, which package software for easy setup and management. Addressing technical hiccups between software development and operations, and finding effective solutions to keep projects on track. Regularly review infrastructures health and security, making recommendations for improvements. Lead a team of talented platform engineers Create and Ensure that infrastructure and products that promote and enforce high reliability and security prespective for Azure resources. Build new/manage extensible and flexible CI/CD frameworks and enhance existing ones to support multiple concurrent development efforts across many projects in a Azure and Hybrid environment. Identify, evaluate, and implement tools and technologies to drive automation and optimization of version control, configuration management and CI/CD processes. Define and implement processes to track, update, and modify multiple dev/test environments, including the ability to create new ones quickly or remove unused ones Drive adoption of standardized SCM and CI/CD processes and identify, implement, and track key metrics for visibility. Recruit, develop, and retain talent to build the next gen DevOps team and ensure the staff has the skills and capabilities to meet development needs Collaborate with development teams to understand requirements, propose changes, and gain alignment to drive continuous improvement and automation into the SCM and CI/CD processes. Engage in on-call participation to assist the Azure service deployment pipeline. Prepare for and carry out extensive zero-downtime migrations. WHAT YOU WILL NEED: 10+ years of experience working as a DevOps Engineer preferably using Azure DevOps. 2+ years of development experience in .NET and SQL Server. Ability to write scripts in PowerShell or other scripting languages is a must. Good experience in using IIS, Azure App Services, Function Apps and Docker. Experience in Kubernetes is a plus. Some experience in setting up monitoring using Azure Monitor or Prometheus. Should have experience in Infrastructure As Code Working experience in Terraform. BENEFITS: Competitive salary Paid Time off Opportunity to work in a fast-moving, high growth Saas Company. Generous Employee Referral Program At ContractPodAi we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Posted 3 months ago
3 - 6 years
8 - 12 Lacs
Bengaluru
Work from Office
Overview About BU: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilons platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities. Summary: As a Information Systems Engineer 2, you will spearhead infrastructure design initiatives within an enterprise IT organization, delivering solutions aligned with business objectives. This role demands comprehensive oversight of full-stack services, including cloud, design, network, operating system, operational integrations, and virtualization platforms, to support product development teams effectively. We are seeking a highly skilled and proactive System Administrator with strong expertise in both Windows and Linux environments, as well as advanced automation knowledge using Python, Ansible, and Terraform. The primary responsibility of this role will be to lead automation initiatives, identify automation opportunities, and develop processes to improve efficiency across both platforms. The ideal candidate will bring leadership skills, deep technical knowledge, and the ability to drive automation projects to optimize server and infrastructure management. You will lead integrated project activities, encompassing feasibility studies, scope definition, timeline management, and task allocation. Your responsibilities will involve designing and executing infrastructure solutions, driving provisioning, orchestration, and ensuring seamless technical engagements for cloud and on-premise implementations. With deep expertise in Cloud and On-prem technologies, you will guide the success of complex projects and foster robust infrastructure service delivery. Responsibilities Strategic Design Implementation: Architect scalable, secure, and reliable cloud platforms and services, adhering to industry best practices. Collaborate with cross-functional teams to define requirements and translate them into strategic technical solutions. Infrastructure Automation: Develop and oversee Infrastructure as Code (IaC) templates and automation scripts using Terraform, Ansible AWX, AWS CloudFormation, ensuring consistent and efficient cloud resource management. Cloud On-prem Integration: Lead the deployment, configuration, and maintenance of cloud infrastructure, employing automation to streamline processes. Drive continuous innovation to enhance the scalability and performance of production infrastructure. Policy Compliance Oversight: Enforce company and industry standards in system administration. Oversee the implementation of security tools and system endpoint security policies to ensure compliance and data protection. Project Leadership: Manage the lifecycle of complex infrastructure projects, including network integrations, data center builds, and hardware refreshes. Act as a key liaison between stakeholders and technical teams to ensure project success. Performance Optimization: Utilize monitoring tools to track system performance, diagnose issues, and implement optimizations. Lead efforts to improve system reliability and efficiency across the organization. System Administration: Oversee the administration of Windows (Windows Server 2012, 2016, 2019) and Linux (CentOS, Ubuntu, Red Hat) server environments, ensuring high availability, reliability, and optimal performance across multiple platforms. Automation Strategy: Identify and drive automation opportunities across both Windows and Linux systems to streamline server provisioning, configuration management, monitoring, patching, and software deployment. Automation Development: Design and develop automation solutions using Python, Ansible, and Terraform to simplify complex workflows, reduce manual intervention, and improve operational efficiency. Infrastructure as Code (IaC): Implement Infrastructure as Code (IaC) using Ansible AWX, Python Terraform for managing cloud infrastructure (AWS, Azure, Google Cloud) and on-premises resources. Cross-Platform Integration: Ensure seamless integration of Windows and Linux environments, developing and implementing cross-platform automation solutions that support business operations. Process Improvement: Continuously analyze existing processes to identify areas for automation, providing recommendations to improve productivity and reduce operational costs. Collaboration: Work closely with DevOps, Engineering, and Application teams to define automation requirements and integrate automation tools into development and deployment workflows. Monitoring Troubleshooting: Oversee server performance monitoring, proactively identify potential issues, and provide solutions to resolve problems across both Windows and Linux environments. Documentation Knowledge Sharing: Create and maintain comprehensive documentation on automation processes, system configurations, and troubleshooting procedures. Share knowledge and best practices with team members. Security Compliance: Ensure all automation processes and system configurations comply with company security policies and industry standards. Qualifications EXPERIENCE REQUIRED: Technical Delivery: Minimum 3-6 years of experience in delivering technical projects with at least 4+ years in public cloud environments (AWS, Azure preferred). Agile Methodologies: Experience in leading projects using Agile Development Practices, fostering collaboration, and iterative delivery. Communication Collaboration: Strong oral and written communication skills. Ability to lead cross-functional teams, provide mentorship, and cultivate a collaborative team environment. Security Automation Expertise: Proven experience in configuring security tools, implementing endpoint security policies, and scripting automation (preferably in Python, PowerShell, or Bash). Technical Proficiency: In-depth knowledge of infrastructure technologies, including network, data center, hardware, and software. Expertise in troubleshooting complex issues in Windows and Linux environments. Emerging Technologies: Stay abreast of emerging infrastructure technologies and best practices, driving innovation and strategic growth within the organization. Extensive experience in Windows Server administration (Windows Server 2012, 2016, 2019). Proficiency in Linux server administration (CentOS, Ubuntu, Red Hat). Strong hands-on experience with automation tools such as Python, Ansible, and Terraform. Solid experience in Infrastructure as Code (IaC) with Terraform for provisioning and managing cloud infrastructure. In-depth knowledge of key Windows technologies (Active Directory, DNS, DHCP, IIS, Group Policy). Expertise in Linux services (Apache, Nginx, MySQL, Postfix, etc.). Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and automation integration. Strong experience with configuration management tools like Ansible. Proven leadership skills with experience managing a team of system administrators. Ability to troubleshoot and resolve complex system, application, and network issues in both Windows and Linux environments. Strong communication and collaboration skills to work effectively with cross-functional teams. Preferred Qualifications: Certifications such as Microsoft Certified: Windows Server, AWS Certified Solutions Architect, Red Hat Certified Engineer (RHCE). Familiarity with containerization technologies such as Docker and Kubernetes. Knowledge of monitoring tools (e.g., Nagios, Prometheus, ELK Stack) for system performance and log management. Good to have experience with CI/CD pipelines and automating workflows within DevOps practices. Understanding of Git or other version control systems for managing code changes. Knowledge of security best practices in system administration and automation. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That s why our work-world, aptly named YOUniverse is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
Posted 3 months ago
8 - 10 years
25 - 30 Lacs
Ahmedabad
Work from Office
Job Description In your new role you will: Development of SW tooling concepts and architectures, including both Front End and Back End Developing online and offline customer tools and/or their additionalfeatures Aligning SW implementation technologies and strategies across different Infineon organizations to ensure timely implementation andscalability You will be point of for tooling architecture and concept discussions You will be driving SW tooling implementation from prototyping to productiveversions Your Profile You are best equipped for this task if you have: A degree in SW Engineering, Computer Science, Electrical Engineering,or related fields 8-10 years of working experience in full-stack GUI/Tool development Experience in following frameworks/languages Good in Frameworks: Vue.js, react.js; Languages: JavaScript, Type Script; CSS ,Tailwind CSS, Bootstrap Good in programmin C# , python, Go and Java Good understanding Databases: SQLServer (Microsoft), mySQL (Oracle), noSQL Platforms like openShift (Kubernetes, Docker) mandatory,Elastic Search, AWS, Azure, Argo CD Good understanding in Webservers: IIS, Nginx Experience in working with/in GIT, Jenkins, CI/CD, JIRA and Scrum #WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant s experience and skills. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity Inclusion at Infineon.
Posted 3 months ago
3 - 5 years
4 - 8 Lacs
Bengaluru
Work from Office
Job Description : Customer Success Team Experience : 3 to 5 Years Business Requirements Good Communication Skills which include verbal and non-verbal communication skills. Previous Experience in handling multi-geographical clients. Good to have experience in the Cyber Security Domain. Willing to travel to the customer locations and SISA premises (includes SDC) on-need basis. Good interpersonal skills and to be a team player. Strong Learning Curve, ability to understand the requirements and support the customers. Technical Requirements Hands-on experience in handling the Windows and Linux Servers. Must have experience in the L1/L2 Support/Operations Background. Prior knowledge in handling the IIS configurations and supporting the same. Good to have prior product installations and configurations experience. Ability to understand the customer requirements and support them. Ability to provide walk-through about the product to the customers/end-users. Basic understanding of the Networking concepts. Good to have Cloud Support Experience (Azure, AWS and GCP etc.). Strong Troubleshooting and problem-solving experience. Good understanding of database concepts and hands-on experience in any of the RDBMS databases (Oracle, SQL Server, MySQL, PostgreSQL etc.). Basic understanding about the Load balancers, SSL certificates etc.
Posted 3 months ago
1 - 4 years
3 - 6 Lacs
Chennai
Work from Office
About the Job As part of the International Technical Engineering Team, and working closely with the US Professional Services team, this important role is responsible for remotely preparing customers environments for implementations, and performing installations, of Exterros FTK Suite of forensic products. You will be part of a team of 3-4 FTEs, reporting into the Implementation Team Manager (in CC) and you will work very closely with the International Technical Engineering team and US Professional Services Managers to ensure that all customers have a successful installation experience with Exterro. Responsibilities: Service Management: Follow the implementation process: Understand the architecture that is being presented to you by the Engineering team and ensure that you are fully versed on the underlying Exterro technologies, its resource utilisation, communication channels and storage requirements. Be able to create contemporaneous notes of the work you have performed and keep documentation for each customer environment up to date. Effectively report any issues with the software implementation process to your team, to enhance collaboration and refine the install process as and when new versions become available. Understand the use cases of the customer - you will take the FTK Bootcamp course so that you are able to understand how an upgrade process would take place. Be able to make sound judgments on when to escalate to your manager. Job requirements: Education in Bachelors of Engineering with Computer Science, Forensic Computing, Cyber Security or similar. Previous experience with Exterro products or ACE certification is preferred, but not required. Complexity of Work & Decision Making: Wide variety of duties requiring considerable judgment to work independently devising new methods, adapting or changing standard procedures to meet new conditions and making decisions guided by precedent and within the limits of established policies. Computer Skills: To perform this job successfully, an individual must have basic to intermediate working knowledge of: Storage solutions Windows Server SQL Server Architectural knowledge of major enterprise applications (operating systems, standard business applications, web-based applications, etc.) Network protocols, troubleshooting of Active Directory, DNS, TCP/IP, DHCP, IIS. Virtualization Knowledge of Linux and OSX would be a plus. Scripting language such as Python would be a plus. Network packet tools (Wireshark, Snort) would be a plus. Cloud Computing Principles (AWS, Azure) would be a plus. Strong knowledge of Forensic good practice, procedures, SOPs would be a plus. Language Skills: Must be able to demonstrate an ability to read, write and speak at a high level and comprehend complex environments and topics relating to Exterro Commercial Software. Ability to write reports, business correspondence and procedure manuals. Must be able to demonstrate the ability to effectively present information and respond to questions from management, clients or the general public.
Posted 3 months ago
4 - 6 years
5 - 8 Lacs
Hyderabad
Work from Office
Strong knowledge of .net framework, ASP.Net, Web API, C#.Net and IIS Strong knowledge of web client Frameworks like Angular JS, Knockout JS, React JS Must have experience with developing and consuming web services(SOAP/REST) with SOA framework Required Candidate profile Must have 4-6 years relevant experience on Web and Windows applications using Microsoft technologies. Majority of experience with developing web applications. Knowledge of CI, CD automation
Posted 3 months ago
3 - 5 years
5 - 8 Lacs
Bengaluru
Work from Office
Deliver exceptional support to customers, with a strong focus on effective communication and customer satisfaction. Troubleshoot and resolve application, system, and data transmission issues, ensuring minimal downtime. Required Candidate profile Experience in managing both Windows and Linux Server environments, including indepth knowledge of application maintenance and debugging. Strong experience in managing SQL databases.
Posted 3 months ago
2 - 6 years
3 - 6 Lacs
Mumbai, Hyderabad
Work from Office
Good Knowledge for managing Windows Physical server i.e. CISCO, HP, Dell, Fujitsuetc. Expert or Good understanding for Raid configuration, Troubleshooting related like accessibility issue, Network issue, BSOD issues, Disk and storage Required Candidate profile Basic or intermediate knowledge of PowerShell scripting. Basic or intermediate knowledge of cloud concepts like Azure, Oracle, Google. Basic task related to different clouds like Azure, Oracle, Google
Posted 3 months ago
1 - 4 years
2 - 7 Lacs
Mumbai
Work from Office
Develop and maintain in-depth knowledge for assigned product(s) / relevant therapeutic area(s) through attendance/ participation at key internal meetings/training sessions, relevant congresses, and seminars and by regular self-study of the national/international literature. Provide expert medical/scientific advice for assigned products and related therapeutic areas, including responding to requests for scientific/technical information; contribute to the development and medical and scientific accuracy of core dossiers generated by the medical department (ie medical information packs, clinical expert reviews, etc). Establish and maintain professional and credible relationships with key opinion leaders and academic centres; this will involve participating in scientific congresses, coordinating advisory boards, round-table meetings, discussion fora, etc Deliver scientific presentations and medical education programs to healthcare professionals individually or in groups (meetings, clinical sessions, etc), where requested. Screen relevant literature and other information from relevant scientific societies meetings and conferences and develop summaries of key messages for use within the Company (eg key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc) Deliver training to sales forces and other departments; develop and update relevant training materials. Clinical Research Activities: o Design and implement clinical research projects within defined standards and budgets (eg Phase IV, post-marketing clinical activities such as registry/database projects, epidemiological surveys, and PMOS studies). o Provide the required oversight to manage review, approval, and conduct of IIS studies. o Support the affiliate Clinical Research Department in the management of clinical studies, as appropriate (eg review new clinical study protocols, identifying potential investigators/sites, conducting feasibility surveys). Review and preparation of promotional material. Ensure the medical/scientific content is correct and fully compliant with Abbott s internal policies and guidelines. Provide medical/scientific input into marketing strategy and key commercial initiatives, as required. Monitor the environment for competitive intelligence (eg product strategies, studies, commercial messages, positioning, etc) and communicate, where appropriate, within the Company. Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, Abbott s policies and procedures and accepted standards of best practice. TECHNICAL COMPETENCIES: Management Skills Communication Skills Compliance & Process Improvement Skills Problem/Conflict Solving Ability Priority Setting
Posted 3 months ago
8 - 10 years
27 - 31 Lacs
Bengaluru
Work from Office
As an Outage Handling Senior Specialist, you will be responsible for: Resolving incidents including major incidents (production and non-production systems) and analysis of the problem to find a permanent fix Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support. Ready to work in shifts and weekends. (No night shift) Presentation to senior management on incident trend, analysis and action plan Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the team Coordination of international teams in global projects / crisis handling / de-escalation initiatives Driving war rooms for critical escalations The expectation is that the role does not only concentrate on Basis / application issues but can own incident resolution end-to-end and work together with other teams and functions to resolve incidents faster What you bring- 8 + years BE / B.Tech / MCA from a well reputed institute SAP NetWeaver Certified Technology Consultant ITIL Foundation certified Project member in an international environment and able to work effectively in international and virtual teams Capable in technical documentation and creation of knowledge-based assets (KBAs) Customer centric Continuous learner and faster adopter of new technology / process Analytical and solution-oriented thinker Expert grade communicator with good networking skills Willing to work during APJ / EMEA working hours 4+ years of work experience / working knowledge in Basis / NetWeaver / Business Objects, Business Objects Data Services, etc. Work experience in dealing with customer incidents Working knowledge in UNIX/Linux environment, HANA DB, Sybase ASE, DB2 databases. Good Knowledge of Network and Storage Basic / Intermediate knowledge in one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector Exposure to ITIL framework Experience of safeguarding Customer relationship Location: Bangalore,Pune,Gurgaon
Posted 3 months ago
8 - 9 years
27 - 31 Lacs
Bengaluru
Work from Office
As an Outage Handling Senior Specialist, you will be responsible for: Resolving incidents including major incidents (production and non-production systems) and analysis of the problem to find a permanent fix Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support. Ready to work in shifts and weekends. (No night shift) Presentation to senior management on incident trend, analysis and action plan Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the team Coordination of international teams in global projects / crisis handling / de-escalation initiatives Driving war rooms for critical escalations The expectation is that the role does not only concentrate on Basis / application issues but can own incident resolution end-to-end and work together with other teams and functions to resolve incidents faster What you bring- 8+ years of work experience / working knowledge in Basis / NetWeaver / Business Objects, Business Objects Data Services, etc. BE / B.Tech / MCA from a well reputed institute SAP NetWeaver Certified Technology Consultant ITIL Foundation certified Project member in an international environment and able to work effectively in international and virtual teams Capable in technical documentation and creation of knowledge-based assets (KBAs) Customer centric Continuous learner and faster adopter of new technology / process Analytical and solution-oriented thinker Expert grade communicator with good networking skills Willing to work during APJ / EMEA working hours Work experience in dealing with customer incidents Working knowledge in UNIX/Linux environment, HANA DB, Sybase ASE, DB2 databases. Good Knowledge of Network and Storage Basic / Intermediate knowledge in one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector Exposure to ITIL framework Experience of safeguarding Customer relationship
Posted 3 months ago
0 - 3 years
3 - 6 Lacs
Madurai, Bengaluru
Work from Office
Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products. The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments. Isolate and provide resolution to customer issues or qualify them for further assistance from RD or other functions. Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution. Should be able to work independently, showing empathy and sense of urgency to escalate customer issues and collaborate to provide timely resolution. Should adhere to department performance goals and production standards. Skills and Requirements Excellent analytical and investigative skills in terms of approaching a problem. Quick to learn product and its functionalities, having an ERP background is an added advantage. Good business acumen. Should be able to explain technical procedures clearly to the customers. Excellent communication and interpersonal skills. Should be able to drive customer connections along with RD folks independently. Mandatory Technical skills include Writing TSQL queries, debugging SQL stored procedures, reading and understanding SQL profiler, familiarity with visual studio, good understanding of windows operating system and IIS (Internet Information Server). Good logical skills, basic programming knowledge is an added advantage. Should have excellent verbal and written communication skills, including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly. Strong ability to work on multiple issues in a fast paced environment and should prioritize work accordingly to business processes. Meets established targets for customer satisfaction and other support KPIs, promote Knowledge Centered Support (KCS) methodology. Document customer problem information, recommendations, and resolution in a clear and concise manner-using incident tracking system. Proficient with Microsoft Office Suite (Excel, Outlook, Word). Familiarity with Cloud technology basics is an added advantage . Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.
Posted 3 months ago
6 - 8 years
8 - 9 Lacs
Chennai, Pune, Delhi
Work from Office
NET MVC,Entity Framework,ASP NET,JavaScript,JQuery,Angular JS,FinTech/Stockbroking Proficiency in SQL including T-SQL Stored Procedures, SSIS SSRS (preferably MS SQL,Familiarity with Web API / Web Service (SOAP, REST) frameworks and development,Familiarity with Net framework 3 5 or 4 0 and above, AJAX, XML, Web Services, WCF or WWF, IIS,Familiarity in Responsive Framework like Bootstrap,Knowledge in Object-Oriented Analysis and Design using UML you will be required to design, write,nand maintain coding for our future and ongoing projects,You will also be required to contribute to design andnplanning sessions as well as formulate approaches for current coding tasks,To ensure success as a Net developer you must have an excellent grasp of C# and the NET framework, prolificncoding abilities, and be able to problem-solve on a daily basis,A top-quality C# developer will be able to performnfull-stack development as well as handle the creation, maintenance, and further development of NETnapplications and programs,Developing NET,Creating in-house applications using the NET framework,Debugging and maintaining written code,Defining and organizing projects on an ongoing basis,Reporting and resolving issues related to NET projects,Identifying and handling technical risks and issues,Working in a project team alongside other developers,Providing technical support to stakeholders in the organization,Reporting on project statuses and developments to senior team members,Participating in project meetings with management and other team members,A good team player with good interpersonal and communication skills
Posted 3 months ago
4 - 5 years
9 - 12 Lacs
Hyderabad
Work from Office
Job Summary We are seeking a skilled .NET Developer with expertise in both back-end and front-end development to create robust, maintainable, and scalable web applications. This role involves developing RESTful APIs, managing databases, and working closely with project teams to deliver high-quality software solutions on time. The ideal candidate will have experience in .NET Core, ASP.NET MVC, Angular, and SQL Server, with a strong foundation in software architecture, object-oriented programming, and DevOps practices. Must Have Skillsets (Mandatory) - .NET Development: Proficiency in C#, .NET Core, and ASP.NET MVC with at least 4-5 years of experience. - API Development: Strong experience in developing RESTful APIs using .NET Core/ASP.NET MVC. - Front-end Technologies: Proficient in Angular (Angular 6+), TypeScript, JavaScript, HTML5, and CSS3. - Database Management: Proficiency in SQL Server, ADO.NET, Entity Framework, and query optimization. - Software Design: Strong understanding of design patterns, object-oriented programming, MVC, and software architecture principles. - Problem-Solving Skills: Excellent analytical skills and ability to troubleshoot and resolve complex issues. Good to Have Skillsets (Optional) - DevOps and Version Control: Experience with DevOps practices, version control systems, and tools like Grunt, Gulp, or Webpack. - Cloud Services: Familiarity with cloud platforms (e.g., Azure) and mobile push notification services (e.g., Firebase, Infobip). - UI Automation: Knowledge of UI automation tools like Protractor. - Additional Front-end Frameworks: Experience with frameworks like React.js or Knockout.js. - UI/UX Design: Familiarity with Material Design, Bootstrap, and CSS preprocessors like Less and SCSS. - Web Server Management: Knowledge of IIS and Linux environments. Qualifications and Experience - Education: Bachelor s degree in Computer Science, IT, or related field. - Experience: 5+ years in .NET development with focus on ASP.NET Core, Angular, and SQL Server; 8+ years preferred for senior roles. - Professional Attributes: Strong collaboration skills, ability to work in Agile/Scrum environments, and commitment to staying updated with emerging technologies.
Posted 3 months ago
11 - 12 years
20 - 25 Lacs
Bengaluru
Work from Office
Job description: Below are technical expertise s needed for this L2 Support Lead role. Minimum 11 -12 years of experience in application support. Experience with leading mid-sized teams Knowledge of DEVOPS methodologies, CD/CI Experience in Release Management & Co-ordination is good to have Customer focused and goal orientated with keen attention to detail. Excellent analytical and problem-solving skills. Excellent verbal/written communication skills. Good competent in English. Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries) Have good practice on ITIL framework to assist in day-to-day BAU Operations, Goo to have. Experience in working with cross functional teams spread across geographies. Good knowledge of IIS troubleshooting & ability to read the event viewer logs from Windows server. Application troubleshooting and ability to coordinate with multiple teams to solve the issues. Proven ability to work within service level agreement in order to solve customer issues. Willing to work in Morning and Afternoon shifts Very good knowledge in SDLC and STLC process. Escalate and follow-up in a timely manner about all blocking issues and issue deviation from SOP s. Technical Knowledge: Understanding of single sign on. Good knowledge of RDBMS, SQL Server preferred Experience in debugging the apps with API / REST services. Understand of terraform, Observability, Error handling in Cloud setups. Knowledge of Elastic Search - Mandatory Writing automated scripts / queries for validating applications would be appreciated. Any Azure / DevOPS certification
Posted 3 months ago
3 - 5 years
9 - 13 Lacs
Bengaluru
Work from Office
Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing of tickets: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation: Install software software/tools and patches Stakeholder Management: Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in show ip route sh mac address-table etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc. )d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples: 1) Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Ciscos basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements. 10) Working knowledge of MS Excel Word PPT Outlook etc. VDI Horizon Administrator The VDI Horizon Administrator is responsible for the management, maintenance, and optimization of VMware Horizon Virtual Desktop Infrastructure (VDI) environments and associated client endpoints. This role ensures seamless delivery of virtual desktops and applications while maintaining a high standard of user experience and system performance. Service Scope: 1. VDI Operations and Maintenance: Administer and maintain VMware Horizon environments, including deployment, patching, upgrades, and optimization. Monitor and troubleshoot VDI infrastructure performance, availability, and capacity. 2. Client Endpoint Management: Ensure compliance with endpoint security and access control policies. Provide Tier 2/3 support for client issues related to VDI access or performance. 3. User Support and Experience: Collaborate with end-users to address challenges with virtual desktop and application access. Monitor user activity and feedback to optimize the virtual workspace experience. Train support teams and users on VDI usage and best practices. 4. Infrastructure Design and Strategy: Work with architects and IT leadership to design and implement scalable VDI solutions. Conduct capacity planning to align with organizational growth and technology needs. Integrate Horizon with other systems, including identity management and enterprise applications. 5. Security and Compliance: Enforce compliance with industry standards and internal security policies within VDI environments. Implement measures to secure VDI sessions, endpoint devices, and user data. Stay informed about emerging threats and mitigation strategies. 6. Reporting and Documentation: Maintain comprehensive documentation for VDI infrastructure, configurations, and support processes. Generate performance and usage reports to support operational decision-making. Support Coverage: Standard Working Time: 9AM to 5PM (IST) - Monday to Friday (Not including TI and Statutory Holidays) Bidders shall propose for both onsite and remote options. On call Support: All other times not covered in Standard Working Time Non-Standard Working Time Coverage Plan: Bidders shall propose a Coverage Plan to provide minimal support during Non-Standard Working Time for Level2. In addition, the bidder will provide any equipment required for the support during Non-Standard Working Time. Resource Requirement: 1 FTE (Level 3) Minimum Requirements: Education: Bachelor s degree in Engineering or equivalent degree 5+ years of overall work experience. 3+ years of experience in managing VMWare Horizon environments. Key skills: Proven experience in VMWare Horizon. Strong troubleshooting and diagnostic skills in virtualized environments. Familiarity with network concepts (VPN, firewalls etc) in VDI contexts. Good experience in windows client operating system support and troubleshooting. Experience in remote diagnosis and troubleshooting of software issues. Ability to work collaboratively with cross-functional teams. Experience with scripting languages (e. g. , PowerShell) and Automation. Strong communication and interpersonal skills to engage technical and non-technical stakeholders.
Posted 3 months ago
2 - 5 years
17 - 20 Lacs
Bengaluru
Work from Office
Project Role :Technology Architect Project Role Description :Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Must have skills :Microsoft Active Directory AD Good to have skills :IAM Technical Architecture and Design
Posted 3 months ago
3 - 8 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Windows Server Administration Good to have skills : Mine Planning and Scheduling, Life Sciences Minimum 3 year(s) of experience is required Educational Qualification : Any Bachelor DegreeCertifications on Wintel and Cloud Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to Microsoft Windows Server Administration and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Troubleshoot and resolve issues related to Microsoft Windows Server Administration. Implement technology at the operating system-level across all server and network areas. Provide hardware/software support and implement technology at the operating system-level for particular software solutions/vendors/brands. Professional & Technical Skills: Must To Have Skills:Experience in Microsoft Windows Server Administration. Good To Have Skills:Experience in Life Sciences and Mine Planning and Scheduling. Experience in providing hardware/software support and implementing technology at the operating system-level. Experience in troubleshooting and resolving issues related to Microsoft Windows Server Administration. Experience in configuring services running on various platforms. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Windows Server Administration. The ideal candidate will possess a strong educational background in Information Technology Operations or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification Any Bachelor DegreeCertifications on Wintel and Cloud
Posted 3 months ago
10 - 15 years
8 - 11 Lacs
Bengaluru
Work from Office
As an Staff Engineer in E+V, you will be working in one of these sub-areas, driving design and architecture of products & systems, leading engineering excellence initiatives and maintaining operational health of the underlying systems in perfect health, ensuring high availability and reliability. You will also be mentoring SSEs, SE-IIs and SEs working in your team. You will be taking guidance from Sr Staff Engs and collaborating with EMs from partner teams and cross-functional stakeholders to deliver your projects. What you'll Do: Design/architect, develop and/or test software applications using Ubers technology stack Apply technical knowledge to evaluate complex development/projects and provide recommendations to resolve complex technical issues; you'll be very close to business concerns, working alongside Product Managers, Designers, Data Scientists and Operations team, to understand whats most important, and translating that to systems, designs, and code that best solves for today, as well as plans for tomorrow You will build user-facing products - the work you do will impact every single Earner and operations. You will be responsible for the delivery of high quality products with fast iterations. What you'll Need: Grit, drive and a deep feeling of ownership. Minimum 10+ years hands on experience in developing distributed computing systems at internet scale. Good understanding of databases, messaging and system design for resiliency and reliability Experience analysing a feature in production using analytics and experiments Experience collaborating on projects and working efficiently as part of a team Thriving in ambiguity and having a go-getter attitude
Posted 3 months ago
10 - 13 years
17 - 19 Lacs
Bengaluru
Work from Office
Position / Job Description Senior Developer Maintenance and development of highly business critical applications in the Media Broadcast domain developed in Visual C++ MFC (80%) and .net C# and with SQL server as the database. Job Role / Your future duties responsibilities Develop and maintain highly complex business applications demonstrating high ownership with good code quality and adhering to established coding standards and clean code policies. Provide Impact Analysis for Change Requests, Root cause analysis for customer defects and resolve performance issues. Monitor static code analysis (CAST/SonarQube) reports, ensure technical debt is contained with the permitted limits. Identify and implement AI engineering use cases to improve productivity and code quality. Review Code and and other delivery artifacts with high quality. Self motivated, good problem solver and a team player, capable of providing solutions with a quick turn around time. Mentor and guide junior developers and provide timely feedback. Play a wider role in the team by providing technical solutions, Participate in discussions, Contribute to technical decisions for Product modernization, Tooling and Non-functional requirements. Collaborate with other cross functional teams. Build and maintain excellent rapport with peers, Partner BU counterparts and Customers. Required qualifications C++ Fundamentals - Strong understanding of OOP (Object-Oriented Programming), templates, STL (Standard Template Library), and modern C++ concepts. Memory Management - Knowledge of pointers, dynamic allocation, smart pointers, and memory optimization techniques. Multithreading Concurrency - Experience with Windows threads, synchronization mechanisms and parallel processing. MFC (Microsoft Foundation Classes) - Proficiency in developing windows-based applications using MFC. Win32 API - Understanding of Windows system programming, event handling, and message loops. COM/DCOM (Component Object Model) - Basic knowledge of COM programming for creating reusable components. Visual Studio IDE - Hands-on experience with Microsoft Visual Studio, debugging tools, and performance analysis. Profiling Debugging - Expertise in tools like Visual Studio Debugger, and memory leak detection. Additional Skills C# - Working knowledge in WinForms. WPF (Windows Presentation Foundation) - Combination with C++/CLI for modern UI in .NET. Database Connectivity - Experience in database management using MS SQL. Version Control - Git. Create effective unit tests to ensure good code coverage. Provide best estimates to Change Requets and maintaince tasks. Proactively work to fix broken nightly builds. Experience in working with Scaled Agile Framework (SAFe). Technologies required Windows, IIS, PowerShell, SQL Server, Git, Visual Studio. Skills Mandatory Skills: VC++ with MFC and Win 32 API, C++ with Standard Template Libraries, Git on BitBucket / Azure Dev Ops, SAFe. Desired Skills: C#, WinForms, WPF, Database Management with MS SQL Server, WinDbg. Experience : 10 to 13 yrs Skills: C++ GIT GIT VC++ English PowerShell PowerShell
Posted 3 months ago
1 - 6 years
3 - 8 Lacs
Navi Mumbai, Mumbai
Work from Office
Position - Application / Production Support Engineer. (Rotational Shift) Location : Navi Mumbai Work From Office Experience - 1 to 6 years Budget - 9 LPA Max Job Description of Application / Production Support Engineer. Basic Qualification: BE / B. Tech / MCA / B.Sc or Equivalent degree in Computer Science, Information Technology, Electrical, or Electronics etc Main focus: We are seeking a talented and motivated production support engineer to join our team who will responsible for end to end technical application operations. The tech ops role will be required to manage critical Trading application operations across different functions to promote customer-centric culture. The potential candidate must have worked in high scale, high speed IT systems and time critical delivery environment. Role Deliverables: Production Support engineer will be responsible for executing the Production Support function for the suite of applications. He / She will work on and ensure that all incidents related to the supported applications are resolved promptly. The resource will ensure the functioning of the production, DR UAT environment with the goal of maintaining stability and control. Provide front-line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, and Production Governance related to issues Debug and fix production issues by analyzing server metrics, complex SQL queries stored Procedures One should be handling various production support roles (Technical - L1/L2) and be ready to master at least 2-3 widely used monitoring/scheduling tools. Solve production-down situations under tight SLA deadlines, troubleshoot the Root cause, and problem-resolution follow-up Provide stand-by hrs. support on a rotational basis for a production system, Flexible to work for extended hours and on weekends as needed to handle high-priority issues Work closely with Technology Infrastructure Teams and development and testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, and server upgrades Manage the on-call support for triaging problems, coordinating with various support teams across the organization, and carrying out activities related to incident and problem management Proactive in assessing initial severity, gathering impacts, creating tickets, engaging necessary support teams, and escalating as necessary to ensure timely restoration Technical Skills Expectation: Strong knowledge of Technology platforms, frameworks, and software development methodologies. Operating Systems and Servers: Windows, Linux, IIS, Tomcat, WebLogic etc Fundamentals: Proficiency in troubleshooting web-based applications, database and related technologies (like IIS, NGINX, SQL, Network etc) Any Databases proficient: Oracle PL/SQL, MS SQL Server / MySQL, able to understand / DML / complex query. Tools: AutoSys, ARCON, CyberArk etc. APM Tools: App Dynamics, Dynatrace etc. Network Fundamentals Troubleshooting Command awareness: Ping, ICMP, Traceroute Nslookup/Dig Ipconfig/ifconfig: Netstat: Wireshark: Nmap: TCPDump: Telnet Netcat (nc): Hping Packet Capture on Router/Switch: Apply Now Apply For Job
Posted 3 months ago
5 - 7 years
7 - 9 Lacs
Bengaluru
Work from Office
Under the supervision of a Senior Lead analyze and develop applications in assigned area of responsibility on ERP/CRM systems and design solutions. Outcomes: Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Learn technology business/system domain and as recommended by the project/account Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc. Identify the problem patterns and improve the technical design of the application/system Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Independently analyze design develop and test functionalities Develop technical documents such as Functional Design Specifications Deployment documentation Perform design document reviews peer code reviews and suggest code improvements A single point of contact for the build and deployment issues and resolving on time Responsible for code/configuration changes to production environment to resolve any issues post production move Independently manage client environments/perform installation related activities Perform root cause analysis technical troubleshooting architecture resolve performance issues Mentor juniors for client discussions and day to day activities and basic administrative tasks Perform other duties as assigned or requested. Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for small improvements in business processes. complete sprint deliverables ahead of schedule; helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc Self-learning and implement new features released in ERP/CRM wherever possible. Set goals in NorthStar and timely measure the progress and update accordingly. Measures of Outcomes: Number of applicable technical/domain certifications completed Adherence to process and standards (coding standards) Number of mandatory training (Industry/Technology specific trainings UST mandatory trainings) completed Quick turnaround of production bugs Adherence to schedule / timelines Number of mid-size requirements solutioned and implemented Number of issues resolved Number of innovative industry/technology specific ideas submitted Number of positive feedback received from client (client appreciation emails) Number of suggestions/implementation of new features/standards/framework for client. Resource utilization throughout the year Outputs Expected: Requirement: Understand the requirements/user stories Estimate: Estimate time effort resource dependence for ones own work and for others work including for modules. Follow scrum ceremonies. Participate in preparing RFPs and estimations in ERP/CRM Practice Design: Understand the design/LLD and link it to requirements/user stories Configuration and Coding: Adhere to coding standards and follow ERP/CRM best practices. Develop code independently. Review code done by peer and team. Test: Create and conduct unit testing. Test class coverage above 95%. Manage Defects: Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Client Interaction: Effectively interact with customers and articulate their inputs Manage Project: Manage delivery of modules and/or manage user stories Documentation: Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation requirements t test cases and results Document one s own work Status Reporting: Report status of tasks assigned Comply with project related reporting standard and process Manage knowledge: Contribute project related documents share point libraries client universities Review the reusable documents created by the team Release: Follow and monitor release process Customer interaction: Clarify requirements and provide guidance to development team Present design options to customers Implementation reviews with stakeholders. Domain relevance: Develop feature / component with good understanding of the business problem being addressed for the client Recruitment and Onboarding: Part of technical screening team for recruiting candidates for A2/A3 Band. People management skills - manage onboard new team members guide reportees and provide timely feedback. Manage/Mentoring Team: Mentor junior developers in the team Set goals and provide feedback Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Manage and guarantee high levels of cohesion and quality Estimate effort time required for own work Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Team player capabilities and can manage a team mentor and handle people related issues with the team Maintain high motivation levels and positive dynamics in the team. Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and help Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks. Build confidence with customers by meeting the deliverables in time with quality. Estimate effort time and resources required for developing / debugging features / components Strong analytical and problem-solving abilities Ability to advise on best practices and approaches to the team and the client Ability to prepare test data and steps for unit integration and production testing as per project needs. Strong and effective written and verbal communication skills. Knowledge Examples: Functional and technical designing on various ERP and CRM cloud platform features and automations. Thorough knowledge of coding best practices and understanding the limitations of coding. Experience using data loader tools. Experience with production deployment and solving deployment errors. Knowledge of Agile Methods - Scrum and Kanban Knowledge in integrating ERP/CRM with external systems using SOAP API REST API etc. Your client responsibilities: Work on CRM engagements to design the next generation digital architecture Be involved in analyse and design phases of a project Responsible for collaboration with client teams to understand the business requirements and translate it to solutions. Execute & participate in application design sessions and make solution recommendations Deep understanding of Integration & Data Migration methods/tools within D365 CRM Deep knowledge of configuring and customizing CRM application Develop CRM Application using . NetPlugins/ASP. Net extensions Ensuring that design is in line with the business requirements Work cooperatively in a team environment Remain flexible on changing workloads Your people responsibilities: Building a quality culture Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Key skills: 5+ years of CRM Configuration & Customization experience is must. Must have done hands-on development - writing plugins Must have done worked on large transformation programs in onshore offshore delivery model Must have worked on client facing engagements Must have done at least one end to end implementation with integration Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM) Experience in agile delivery and deployment , continuous integration and build processes Familiar with relational database concepts and SQL Strong analytical and problem solving skills; ability to work creatively in problem solving environment Excellent written and verbal communication skills BE/B. Tech. /MCA/MBA with a sound industry experience Preferred skills: CRM Configuration & Customization(Plugins etc) D365 CRM Certified
Posted 3 months ago
0 - 10 years
10 - 11 Lacs
Bengaluru
Work from Office
Job Description: Essential Duties, Responsibilities: Experience with HSM (Hardware Security Module) likes Thales or Cloud HSM Assist in the maintenance and support all Enterprise PKI technology, including o Symantec MPKI. o Microsoft Certificate Services. Knowledge and experience in Security areas such as cryptography, PKI, Code Signing, HSM, SSL / TLS, TPM, Windows security. Manage and grow existing public and private Certificate of Authorities. Support PKI rollouts to new Accounts/Projects and merge PKI infrastructures to our enterprise systems. Administer the PKI certificate lifecycle for various solutions. Evaluate upgrades and new products in a lab environment for the enterprise PKI infrastructure. Propose and implement improvements to PKI in accordance with standard procedures and change control policies and procedures. Participate in projects to deploy new PKI applications and services Assist in the development of PKI or authentication solutions using Scripts (such as PERL, JAVA, PowerShell etc. ) as per requirement. Implement all changes to the PKI infrastructure in accordance with standard procedures and change control policies and procedures. Work supporting various application owners and their needs as in pertains to PKI and implementation of certificates. Provide documentation and training to IT extended teams (Services Desk, Desktop Services, Desktop Engineering, Directory Services, and Messaging). Work with Technical Writers to maintain PKI online resources. Skills: Demonstrated knowledge in systems administration (Required) Windows 20xx Server Linux Microsoft Active Directory (Including Active Directory Certification Services) GPOs (Global Policy Objects) Domain membership and authentication Internet Information Service (IIS) DNS Server hardening & security Familiarity with development environments (anyone is minimum required) Perl, Java, PowerShell, Python Familiarity with x. 509 digital certificates (Desired) o Windows Certificate storage (User vs. Machine) CSP o Apple OS X Certificate storage (e. g. Keychain) o Java Keystore o Command-line tools (e. g. certtool, security, openssl, etc. ) o Certificate Fields o Certificate Usage Client Authentication Signing Encryption S/MIME EFS Revocation (CRL & OCSP) Validity checking o Microsoft Certificate Services Certificate Templates Auto enrollment Manual enrollment User and machine certs Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 3 months ago
3 - 5 years
6 - 11 Lacs
Delhi NCR, Gurgaon
Hybrid
We are seeking a talented individual to join our AMSI Team at MMC Corporate This role will be based in Gurgaon/Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. CWindows IIS What can you expect? Responsible to migrate enterprise level Windows/IIS based applications from legacy Windows servers to latest Windows 2019 servers in a fast paced environment Support issues related to Windows middleware components such as IIS setup, applications pools creations on Windows platform, IIS/ App Pool recycles, CPU/ disk space issues, service alerts, logs mining, logs archiving, SSL certificates installation, etc. Provide Tier III administrative and support per project needs; investigate and troubleshoot issues; perform regular log analysis, security monitoring to identify any possible intrusions Installation of SSL certificates, domain registration, creation of VIPs on F5 load balancers & iRules (if needed) on to migrated websites Ensure to have zero security vulnerabilities in the systems whether servers or applications. If any are reported, facilitate quick remediation basis this associated risk / severity. We will count on you to: Responsible to migrate enterprise level Windows/IIS based applications from legacy Windows servers to latest Windows 2019 servers in a fast paced environment Support issues related to Windows middleware components such as IIS setup, applications pools creations on Windows platform, IIS/ App Pool recycles, CPU/ disk space issues, service alerts, logs mining, logs archiving, SSL certificates installation, etc. Provide Tier III administrative and support per project needs; investigate and troubleshoot issues; perform regular log analysis, security monitoring to identify any possible intrusions Installation of SSL certificates, domain registration, creation of VIPs on F5 load balancers & iRules (if needed) on to migrated websites Ensure to have zero security vulnerabilities in the systems whether servers or applications. If any are reported, facilitate quick remediation basis this associated risk / severity What you need to have: Candidate must be flexible in terms of working hours due to the nature of the role Candidate should be process oriented with good understanding of Incident and Change Management Processes Establish and maintain regular written or verbal communication with the stake holders regarding project updates Candidate should have analytical approach to issue troubleshooting and be resourceful in the times of heavy workload Weekend work and extended days to support organized changes or incidents may be required but through prior agreement What makes you stand out? AWS infrastructure handling in large organizations Working knowledge in Unix/Linux infrastructure Powershell knowledge Experience with application and severs monitoring tools e.g. AlertSite, App Dynamics, Splunk, etc. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is the worlds leading professional services firm in the areas of risk, strategy and people. The Companys more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person
Posted 3 months ago
0.0 - 4.0 years
0 Lacs
Chandigarh
On-site
Experience Required: 2-4 years Location: Chandigarh, Sector 17 Employment Type: Full-time Are you an IT professional with expertise in Linux, Windows system administration, and networking? Do you enjoy troubleshooting, managing infrastructure, and ensuring smooth network operations? If so, we want YOU on our team! Key Responsibilities: Administer and maintain Linux/Windows servers, desktops, laptops, and printers. Configure and troubleshoot LAN, WAN, routers, and switches. Install and manage Windows OS, MS Office, antivirus, SQL Server, and MySQL. Handle web hosting platforms (WHM, Plesk, cPanel) and cloud services (AWS/Azure). Work with security tools including firewalls, VPNs, and UTM solutions. Manage databases such as SQL Server, MySQL, MongoDB, and PostgreSQL. Perform backup scheduling and write Linux shell scripts for automation. What We’re Looking for: 2 – 4 years of experience in system and network administration. Hands-on expertise in cloud platforms, security tools, and web hosting. Strong troubleshooting and scripting skills. Knowledge of Windows & Linux hosting, Apache, Nginx, IIS, Git, AWS, networking, firewalls, Bash scripting, and database backups. If you’re passionate about IT infrastructure and looking for a dynamic, growth-driven environment, we’d love to hear from you! Share your resume at ripen@graycelltech.com .
Posted 3 months ago
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The Information Technology sector in India has been growing rapidly, creating numerous job opportunities for skilled professionals. One of the in-demand skills in this industry is Internet Information Services (IIS), which involves managing, configuring, and maintaining web servers. Job seekers with expertise in IIS can find a variety of roles in different organizations across India.
Here are 5 major cities in India where there is active hiring for IIS roles: 1. Bangalore 2. Hyderabad 3. Pune 4. Chennai 5. Mumbai
The salary range for IIS professionals in India varies based on experience levels. Entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can command salaries ranging from INR 8-15 lakhs per annum.
A typical career progression in IIS may look like: 1. Junior IIS Administrator 2. IIS Administrator 3. Senior IIS Administrator 4. IIS Team Lead 5. IIS Architect
In addition to expertise in IIS, professionals in this field are often expected to have knowledge of: - Windows Server Administration - Active Directory - Networking fundamentals - Scripting languages like PowerShell - Troubleshooting skills
As you explore opportunities in the IIS job market in India, remember to brush up on your technical skills, practice for interviews, and showcase your expertise confidently. With dedication and preparation, you can land a rewarding career in this field. Good luck!
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