Job
Description
We are looking for a skilled End User Computing EUC Subject Matter Expert with 6 to 9 years of experience to join our IT team in Bangalore. The ideal candidate will have extensive expertise in collaboration technologies, desktop management, directory services, and laptop management.
Roles and Responsibility
Manage and maintain end user computing environments, including desktops, laptops, and mobile devices.Implement and manage collaboration technologies and solutions, such as Microsoft Teams, Webex, and Office 365.Oversee desktop management, including software deployment, patch management, and security configurations.Manage directory services, including Active Directory and Azure AD.Utilize Intune SCCM and MDM for device management and policy enforcement.Administer and support Office 365 Teams and Webex environments.Plan and execute configuration and migration projects.Ensure compliance with security policies and procedures.Troubleshoot and resolve end user computing-related issues, document configurations, processes, and procedures, and provide technical support and guidance to junior team members.Job Bachelor's degree in Computer Science, Information Technology, or a related field.7-10 years of experience in end user computing.Expertise in collaboration technologies, desktop management, directory services, and laptop management.Proficiency in Intune SCCM, MDM, Teams, Webex, and Office 365.Strong knowledge of configuration and migration processes.Excellent problem-solving skills and attention to detail.Ability to work independently and as part of a team.Excellent communication and documentation skills.Relevant certificationsMicrosoft Certified Modern Desktop Administrator Associate, Microsoft 365 Certified Enterprise Administrator Expert, etc.Experience with cloud migration projects.Knowledge of security best practices for end user computing environments.Experience with automation tools and scripting languages.