53 Desktop Management Jobs

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Your role is crucial in maintaining the integrity and performance of our world-class systems, contributing to overall client satisfaction and operational excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance service delivery.- Provide training and guidance to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and their configurations.- Experience in troubleshooting hardware and software issues effectively.- Familiarity with remote support tools and techniques to assist clients. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Education Qualification : Any Graduate Skills : Tertiary -> Behavioral | Aptitude | Leadership Skills | 4 - Advanced Certification : Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM) Skills required: - AD-Good Knowledge of AD Roles, Global Catalog Server, AD Group Policy, Knowledge of AD tools. Working knowledge of deploying Windows Group Policies and resolving any issues w.r.t to Group policies Win 7/8 - Excellent working knowledge of Windows 7 transition planning, Good Working knowledge on Win 7 deployment and Image Engineering. - Knowledge on MDT 2010 framework deployment Image and SOE creation. - Working knowledge of Deployment of Win 7 features such as Bit locker / Bit lockers to go (encryption) and or 3rd party encryptions as per customer requirement, Direct Access etc. - Good working knowledge of Windows 7 deployment Process creation and Win 7 rollout using Zero-touch deployment (leveraging desktop management tools like SCCM), Lite touch /Manual deployment, and Bare-metal deployment. - Direct access and Branch Cache-Good working knowledge of Design and Deployment of Direct Access and Branch Cache - Desktop Virtualization and MDOP - Excellent working knowledge of Microsoft VDI framework. - Good Working knowledge of Microsoft Desktop Optimization (MDOP) technologies - App-V -Application Virtualization technologies (apps sequencing and virtualization) - MED-V -O/S virtualization and provisioning - AGPM - Group Policy management for greater control - DaRT - Troubleshooting and repairing system failures - MBAM - Manage/Recover BitLocker protection keys and compliance monitoring. - Assessment tools excellent working knowledge of Application compatibility assessment and remediation on Microsoft ACT framework. - Good working knowledge on MAP-based assessment and validation.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with various stakeholders to gather information, diagnose issues, and implement solutions, all while maintaining a focus on delivering high-quality service to users. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Document troubleshooting processes and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and their configurations.- Experience in troubleshooting hardware and software issues.- Familiarity with remote support tools and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Windows Desktop Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Azure Windows Virtual Desktop Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate smoothly. You will utilize your exceptional communication skills to provide quality support and maintain client satisfaction, while also leveraging your deep product knowledge to design effective resolutions for any challenges that arise. Roles & ResponsibilitiesDeployment and management of AVD resource group, workspace, application group, hostpool and session hosts. Deployment and management of personal/dedicated and pool/shared AVD virtual machine/session hosts. Create new AVD build image and update/replace session hosts. Create/Manage AVD master (gold) image Scale AVD host pools using Azure DevOps pipeline Troubleshooting of AVD and Windows 10 related issues. Installing applications on session hosts via PowerShell scripts. Professional & Technical Skills: Experienced in Microsoft Windows 10 administration and management. Experienced in Microsoft Azure and AVD (Azure Virtual Desktop). Experienced in deploying and managing AVD resource group, workspace, application group, host pool and session hosts. Knowledge of Azure DevOps Pipelines & Infrastructure as Code Experienced in Active Directory, Azure Active Directory, Group Policy Object and Configuration ManagerEducation Qualification:15 years full time education Additional InformationMicrosoft Azure Fundamental trained/certified Microsoft Azure Virtual Desktop trained/certified Microsoft Windows 10 trained/certified Microsoft Modern Desktop Management trained/certified Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our high-quality systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with remote desktop support tools.- Familiarity with system configuration and maintenance.- Understanding of network connectivity issues and solutions.- Ability to provide training and support to end-users. Additional Information:- The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

We are urgently looking for an experienced Linux System Administrator with 2-3 years of experience in the same field. You should be having a good knowledge of Linux, Windows servers and firewalls. Immediate joiners are preferred. Job Responsibilities: Ubuntu / Windows end user PC installation, configuration, maintenance, software deployment, security updates and patches. Installation, configuration, and maintenance of Ubuntu & Windows VMs(Citrix)/servers. Installation, configuration, and maintenance of databases servers like MySQL, MongoDB and PostgreSQL with replication setup. Installation, configuration, and maintenance of LDAP, FTP/SFTP servers on the Linux platform. To ensure the availability, performance, scalability and security of server infrastructure. Hands on experience in shell scripting. Hands on experience in working with GIT repositories (Branching, merging, versioning). Incident analysis/RCAs/troubleshooting and identification of permanent resolutions. Monitoring servers, infra using tools like Nagios/Grafana Troubleshoot problems reported by users and analyse and isolate issues. Research and Identify new technologies which can improve our service offerings. Required Qualification: B.Tech / B.E. / MCA / MCM / Graduate / Post Graduate in any Specialization. Experience: Candidate with 2-3 years of relevant experience. Job location: Pune (Work from office)

You will be joining IRIS Business as an Executive - IT Helpdesk located in Vashi, Navi Mumbai. As a part of our IT team, your primary responsibility will be to provide technical support to end-users, manage and maintain the end-user computing environment, and ensure the smooth operation of desktop systems and related infrastructure. Strong problem-solving skills, excellent customer service abilities, and a solid understanding of desktop hardware, software, and networking principles are essential for this role. Your key responsibilities will include: - Providing timely technical support to end-users for hardware, software, and connectivity issues via various channels. - Installing, configuring, maintaining, and troubleshooting desktop computers, laptops, peripherals, and mobile devices. - Managing Windows operating systems and potentially Linux and macOS. - Installing, configuring, troubleshooting, and managing various desktop applications. - Performing basic hardware troubleshooting, coordinating warranty repairs, and managing hardware inventory. - Assisting with user account management, network connectivity troubleshooting, and ensuring security compliance. - Creating and maintaining documentation for common issues, solutions, and desktop configurations. - Utilizing remote desktop support tools to diagnose and resolve user issues efficiently. - Collaborating with other IT team members and departments to resolve complex issues and implement IT projects. - Maintaining accurate records of IT assets and staying updated on the latest desktop technologies and best practices. Qualifications and Skills required: - Any graduate or equivalent with an IT Hardware Networking Diploma. - 2-3 years of proven experience as a Desktop Engineer, IT Support Specialist, or a similar role. - Strong working knowledge of Windows operating systems, Microsoft Office 365, and Google Workspace applications. - Proficiency in troubleshooting hardware issues, basic networking concepts, Active Directory, Group Policy Objects, and remote support tools. - Knowledge of antivirus software and endpoint security measures. - Excellent problem-solving, analytical, and customer service skills. - Ability to work independently and as part of a team. IRIS Business Services has been recognized with awards such as India's Best Fintech at the Financial Express Best Banks Awards, Best Tax Technology Service Provider 2022 at the TIOL Awards, and The Most Agile/Responsive SaaS Solution of the Year at the 2022 SaaS Awards. We are committed to creating a diverse and inclusive environment and welcome applicants from all backgrounds. Visit our website to learn more about IRIS: http://irisbusiness.com.,

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : Linux Architecture, Linux/Unix Desktop ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas, and for specific software solutions/vendors/brands. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement hardware/software support- Perform L1 and L2/ basic and intermediate level troubleshooting- Ensure smooth operation of production and development systems Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux Operations- Good To Have Skills: Linux/Unix Desktop Management- Strong understanding of Linux architecture- Experience in Linux server administration- Knowledge of shell scripting for automation Additional Information:- The candidate should have a minimum of 5 years of experience in Linux Operations- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRotational shiftsweekend shifts Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related problems, ensuring the smooth functioning of applications, and providing technical support to end-users. You will collaborate with cross-functional teams to analyze and resolve complex issues, ensuring minimal disruption to business operations. Additionally, you will contribute to the continuous improvement of support processes and documentation, ensuring efficient and effective resolution of software issues. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Troubleshoot and resolve software-related problems reported by end-users.- Ensure the smooth functioning of applications and minimize downtime.- Collaborate with cross-functional teams to analyze and resolve complex issues.- Provide technical support to end-users, addressing their queries and concerns.- Contribute to the continuous improvement of support processes and documentation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Desktop Transformation.- Strong understanding of software troubleshooting and problem-solving techniques.- Knowledge of Microsoft Windows operating systems and desktop management tools.- Familiarity with software deployment and configuration management processes.- Experience in diagnosing and resolving software-related issues.- Excellent communication and interpersonal skills to effectively interact with end-users.- Ability to work in a fast-paced environment and handle multiple priorities simultaneously. Additional Information:- The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required.- Rotational shifts and weekend shifts may be required. Qualification 15 years full time educationRotational shiftsweekend shifts

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Service OperationsMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Document troubleshooting steps and solutions for future reference.- Provide technical support to end-users on software-related queries.- Conduct regular system audits to ensure optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Strong understanding of desktop management tools and techniques.- Knowledge of troubleshooting software and hardware issues on Windows platforms.- Ability to communicate technical information effectively to non-technical users. Additional Information:- The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Position Purpose: IT Desktop Support Engineer The Specialist IT Desktop Support works within the Everise Information Technology team in providing all levels of IT desktop support. The Specialist works closely with and provides support to the Everise Corporate Technology team members and their customers. Job Requirements: • Administration of Windows-based applications of basic principles, theories, and concepts • Administration of Exchange, remote access technologies, Microsoft Active Directory domain administration, and support, including user/policy account creation, permissions allocation, creating file and print shares • User desktop management with a working knowledge of system patch practices and imaging • Working knowledge of Microsoft Networking principles such as DNS, WINS, DHCP • Working knowledge of Cisco based routing and switching• IT Support to provide 24x7 on call production support Qualifications: • Bachelor’s degree in Computer Science from a four-year college or university with two to four years of related experience in IT with a focus on desktop support and management or equivalent combination of education and experience • Desired certifications include but not limited to A+ Certification, MCSE • Ability to manage multiple projects, activities, and tasks simultaneously • Ability to work off-hours as required • Management experience a plus • Must have the personal communication and presentation skills that will represent the company professionally to outside agencies, financial institutions, business partners, employees, and customers

Required Skills Behavioral | Aptitude | Leadership Skills Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM) Skills required: - AD-Good Knowledge of AD Roles, Global Catalog Server, AD Group Policy, Knowledge of AD tools. Working knowledge of deploying Windows Group Policies and resolving any issues w.r.t to Group policies Win 7/8 - Excellent working knowledge of Windows 7 transition planning, Good Working knowledge on Win 7 deployment and Image Engineering. - Knowledge on MDT 2010 framework deployment Image and SOE creation. - Working knowledge of Deployment of Win 7 features such as Bit locker / Bit lockers to go (encryption) and or 3rd party encryptions as per customer requirement, Direct Access etc. - Good working knowledge of Windows 7 deployment Process creation and Win 7 rollout using Zero-touch deployment (leveraging desktop management tools like SCCM), Lite touch /Manual deployment, and Bare-metal deployment. - Direct access and Branch Cache-Good working knowledge of Design and Deployment of Direct Access and Branch Cache - Desktop Virtualization and MDOP - Excellent working knowledge of Microsoft VDI framework. - Good Working knowledge of Microsoft Desktop Optimization (MDOP) technologies - App-V -Application Virtualization technologies (apps sequencing and virtualization) - MED-V -O/S virtualization and provisioning - AGPM - Group Policy management for greater control - DaRT - Troubleshooting and repairing system failures - MBAM - Manage/Recover BitLocker protection keys and compliance monitoring. - Assessment tools excellent working knowledge of Application compatibility assessment and remediation on Microsoft ACT framework. - Good working knowledge on MAP-based assessment and validation.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : BEBTech in any technologyShould be completed 15 years full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities:- Provide technical support to clients, acting as the ongoing interface between the client and the system or application.- Accurately define client issues and interpret and design resolutions based on deep product knowledge.- Utilize exceptional communication skills to keep world-class systems running smoothly.- Collaborate with cross-functional teams to ensure the timely resolution of client issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with other desktop management tools and technologies.- Strong understanding of system and application architecture.- Experience with troubleshooting and problem-solving techniques.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Windows Desktop Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions.- This position is based at our Chennai office. Qualification BEBTech in any technologyShould be completed 15 years full time education

We are looking for a skilled End User Computing EUC Subject Matter Expert with 6 to 9 years of experience to join our IT team in Bangalore. The ideal candidate will have extensive expertise in collaboration technologies, desktop management, directory services, and laptop management. Roles and Responsibility Manage and maintain end user computing environments, including desktops, laptops, and mobile devices. Implement and manage collaboration technologies and solutions, such as Microsoft Teams, Webex, and Office 365. Oversee desktop management, including software deployment, patch management, and security configurations. Manage directory services, including Active Directory and Azure AD. Utilize Intune SCCM and MDM for device management and policy enforcement. Administer and support Office 365 Teams and Webex environments. Plan and execute configuration and migration projects. Ensure compliance with security policies and procedures. Troubleshoot and resolve end user computing-related issues, document configurations, processes, and procedures, and provide technical support and guidance to junior team members. Job Bachelor's degree in Computer Science, Information Technology, or a related field. 7-10 years of experience in end user computing. Expertise in collaboration technologies, desktop management, directory services, and laptop management. Proficiency in Intune SCCM, MDM, Teams, Webex, and Office 365. Strong knowledge of configuration and migration processes. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and documentation skills. Relevant certificationsMicrosoft Certified Modern Desktop Administrator Associate, Microsoft 365 Certified Enterprise Administrator Expert, etc. Experience with cloud migration projects. Knowledge of security best practices for end user computing environments. Experience with automation tools and scripting languages.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Your role is essential in maintaining the integrity and performance of our world-class systems, contributing to overall client satisfaction and operational excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance client experience.- Provide training and guidance to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and their configurations.- Experience in troubleshooting hardware and software issues effectively.- Familiarity with remote support tools and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Windows Desktop Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Your commitment to quality will be evident as you work diligently to maintain the high standards of our world-class systems, fostering positive relationships with clients and contributing to their overall satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance client satisfaction.- Provide training and guidance to junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and their management.- Experience in troubleshooting hardware and software issues effectively.- Ability to communicate technical information clearly to non-technical users. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide quality support, accurately define client issues, and design effective resolutions based on your comprehensive product knowledge. Your role is crucial in maintaining client satisfaction and system performance, contributing to the overall success of our operations. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and applications.- Ability to communicate technical information clearly to non-technical users.- Familiarity with remote support tools and techniques. Additional Information:- The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Job SummaryWe are seeking a skilled and motivated Desktop Data and Automation Analyst to join our team. Reporting to the O365 Desktop Engineering Manager, you will be responsible for leveraging your expertise in KQL queries, PowerShell scripting, automation, and data analysis to drive insights and automation solutions within the desktop space. Your primary focus will be on optimizing desktop operations, enhancing security, and leveraging data-driven approaches to improve efficiency and user experience. Responsibilities Utilize KQL queries to analyze desktop-related log data, including O365 and Intune logs, to identify patterns, trends, and anomalies, providing actionable insights for improved desktop management. Develop and maintain PowerShell scripts to automate desktop-related tasks and workflows, including provisioning, configuration, and troubleshooting, with a focus on enhancing efficiency and user productivity. Collaborate closely with the O365 Desktop Engineering Manager and cross-functional teams to identify automation opportunities and develop solutions to streamline desktop management processes. Leverage data analysis techniques to monitor and evaluate desktop performance, security compliance, and user behavior, providing recommendations for optimizations and proactive actions. Design and create reports, dashboards, and visualizations using Power BI or similar tools to effectively communicate desktop-related metrics, trends, and insights to stakeholders. Collaborate with the O365 and Intune teams to ensure desktop solutions align with overall infrastructure requirements, security standards, and compliance regulations. Stay up-to-date with industry trends, best practices, and emerging technologies in the desktop management space, identifying opportunities for improvement and innovation. Participate in desktop-related projects, providing expertise and guidance on data analysis, automation, and optimization strategies. Work closely with desktop support teams to troubleshoot complex issues, identify root causes, and develop automated solutions to enhance the support and maintenance processes. Document processes, procedures, and best practices related to desktop data analysis and automation, ensuring knowledge transfer and efficient collaboration within the team. Qualifications Bachelor's degree in computer science, information technology, or a related field. 8-10 years of relevant job experience Relevant certifications in data analysis, PowerShell scripting, or desktop management (such as Microsoft 365 CertifiedModern Desktop Administrator Associate) are a plus. Strong experience in utilizing KQL queries to analyze log data, particularly in the desktop management space, using tools like Azure Monitor or similar log analytics platforms. Proficiency in PowerShell scripting for desktop automation, including familiarity with Graph API and desktop management-related modules. Solid understanding of desktop management concepts and technologies, including O365, Intune, group policies, software deployment, and patch management. Experience with MDM and MAM concepts. Experience creating reports, dashboards, and visualizations using Power BI or similar business intelligence tools to effectively communicate data insights. Knowledge of desktop security principles, including compliance standards and best practices. Knowledge of Azure identity and security services Strong analytical and problem-solving skills, with the ability to analyze complex desktop-related data and derive meaningful insights. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders. Proactive mindset with a strong sense of ownership and the ability to work independently to drive initiatives forward. Attention to detail and a commitment to delivering high-quality results within agreed timelines. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

This role will work under our Mgr Architect Enterprise to implement complex tasks and projects. These items will primarily be related to transforming Enterprise IT and M&A activity, allowing us to save money by consolidating tenants and work on projects to improve security and user experience., as well as completing M&A activity like Acclara Migration and shutting down legacy Infrastructure like Cloudmed to save money. We are looking for a talented, enthusiastic Microsoft 365 senior engineer who will be responsible for planning, executing, and validating the migration of an organization's data and applications to Microsoft 365 cloud platform from Cross Tenant and legacy systems. The engineer works closely with the IT team, the business stakeholders, and the Microsoft support team to ensure a smooth and successful migration process. Responsible for designing, implementing, and maintaining Microsoft Office 365 solutions for an organization. Additional focus will be on improving efficiency and user experience, optimizing, and enhancing security, utilizing technical expertise and experience in driving design and automation of processes to support continuous Delivery. Key Responsibilities Assess the current state of the organization's IT infrastructure and identify the migration scope, risks, and dependencies. Design and implement a migration strategy that minimizes the impact on the business operations and meets the security and compliance requirements. Designing and implementing Office 365 solutions, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams. Plan and execute Microsoft 365 migrations, upgrades, and integrations with other systems and platforms. Provide technical support and guidance to end users and administrators on Microsoft 365 features and functionalities. Collaborating with other IT teams to integrate Office 365 with other systems and applications. Analyzing the overall enterprise environment to find gaps and can think outside-of-the-box in order to design and create functionality which will prove to be of value. Collaborate with other IT teams and vendors to ensure alignment and compatibility of Microsoft 365 solutions with business requirements and objectives. Configure and deploy the Microsoft 365 services and features, such as Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Intune. Migrate the Identity, data, and applications from one tenant to another Microsoft 365 Tenant using various tools and methods, such as Cross-Teant mailbox / SharePoint, and third-party solutions. Perform testing and validation to ensure the functionality and integrity of the migrated data and applications. Provide post-migration support and troubleshooting to resolve any issues and ensure user satisfaction. Document the migration process, procedures, best practices, and outcomes and ensuring knowledge transfer and efficient collaboration within the team. Develop and maintain PowerShell scripts to automate migration related task and workflows, including provisioning, configuration, and troubleshooting, with a focus on enhancing efficiency and user productivity. Staying up to date with industry trends, best practices, and emerging technologies in the desktop management space, identifying opportunities for improvement and innovation. Required Skills and Qualifications Bachelor's degree in computer science, engineering, or related field, or equivalent work experience. At least 9 years of experience in Microsoft 365 Suites, Microsoft Directory services, and data migration projects. Strong knowledge of Microsoft 365 services and features, as well as the migration tools and methods. Understanding of Identity and Access Management (IAM) and Privileged Identity Management concepts Experience with Azure AD roles and Conditional Access policies, MFA, and related administration skills Help team members with your expertise to achieve common goals. Proficient in PowerShell scripting and Exchange online, SharePoint Online and Entra ID administration. Certification in Microsoft 365 Fundamentals or Microsoft 365 Administrator is preferred. Solid understanding of Intune MDM/MAM, On-Prem Active Directly, Group Policies concepts. Knowledge of Defender for Office 365, Microsoft Security and Compliance and best practices. Strong analytical and problem-solving skills, with the ability to analyze directory and M365 services logs and derive meaningful insights. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams, stakeholders, and executive levels. Proactive mindset with a keen sense of ownership and the ability to work independently to drive initiatives forward. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Noida,Chennai,Hyderabad,Bengaluru,Gurugram

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop TransformationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to address system challenges.- Implement software enhancements and upgrades.- Conduct system testing and quality assurance checks.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Desktop Transformation.- Strong troubleshooting skills in Microsoft Windows environments.- Knowledge of software deployment and configuration management.- Familiarity with ITIL framework and incident management processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Windows Desktop Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Linux/Unix Desktop Management Good to have skills : Perl Scripts, PostgreSQL, Python (Programming Language)Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning to align application development with organizational goals, ensuring that all stakeholders are informed and involved throughout the process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and adjust plans as necessary to meet deadlines.- Act as a liaison between the IT and Corporate Functions (e.g. Finance, Compliance, and others)- Design integrated process, applications, data and technology solutions in accordance with the Enterprise IT strategy- Implement Information Security requirements according to group-wide standards- Participate in agile projects Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux/Unix Desktop Management (preferably RH) and SQL databases (preferably PostgreSQL), Knowledge of scripting (Unix Shell Scripts, Perl, Python etc.) or development in high-level programming languages, ISO 27k Information Security Framework- Good To Have Skills: Experience with PostgreSQL, Perl Scripts, Python (Programming Language).- Strong understanding of system administration and configuration management.- Experience with application deployment and troubleshooting in Linux/Unix environments.- Familiarity with scripting languages to automate tasks and improve efficiency.- Experience with system monitoring and event analysis- Knowledge in standard technologies and open minded for future trends Additional Information:- The candidate should have minimum 5 years of experience in Linux/Unix Desktop Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years of full time education Graduate Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for Microsoft Windows Desktop Management and ensuring smooth functioning of the systems. Roles & Responsibilities:- Provide technical support for Microsoft Windows Desktop Management and resolve any issues that arise.- Collaborate with cross-functional teams to identify and solve issues within multiple components of critical business systems.- Ensure smooth functioning of the systems by monitoring and maintaining the infrastructure.- Develop and maintain technical documentation for the systems and processes.- Participate in the on-call rotation to provide 24/7 support for critical business systems. Professional & Technical Skills: - Must To Have Skills: Experience in Microsoft Windows Desktop Management.- Good To Have Skills: Knowledge of cloud computing platforms such as AWS or Azure.- Strong understanding of ITIL processes and methodologies.- Experience in troubleshooting and problem-solving.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Windows Desktop Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification 15 years of full time education Graduate

Life on the team Computacenter has an international presence, so if your role involves global projects or support, you may have the chance to collaborate with colleagues and clients from different countries. Workloads and work hours can vary depending on project demands and client needs. At Computacenter we often emphasize work-life balance. Computacenter is involved in cutting-edge IT solutions, so you may have opportunities to work on innovative projects that leverage the latest technologies. The IT landscape is constantly evolving, so you'll need to stay updated on new technologies, software, and best practices to effectively support users. Overall, life in Computacenter can be rewarding as you play a crucial role in helping users and maintaining the functionality of an organization's IT systems. It can also be challenging at times, but it offers opportunities for growth and the satisfaction of solving technical problems and assisting users. What youll do Roles at this level will plan and organize their own work, have substantial personal responsibility and autonomy, work under general direction and have a framework of accountability. Ensure Department meets SLA performance targets Maintain & improve Customer satisfaction levels Understand and adhere to policies and procedures Responsible maintaining budget/cost lines Responsible for management of resourcing requirements Ensure, Maintain & improve the Continuous Improvement mentality and level in the team What you’ll need Produces and analyses management reports to allocate work and report on trends. Resolves customer escalation in a timely manner to avoid disruption and minimize business impact. Plans and distributes workload appropriately to ensure that business needs and deadlines are met. Provides clear, concise and relevant communication to ensure clarity of objectives and outputs required. Controls relevant costs lines in order to meet budgetary requirements. Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation. Ensure team members are adequately trained, encourage development of skills, ensure backup structure is in place. Conduct performance reviews and 121 meetings in line with CC policies. Regular coaching, mentoring and timely feedback to team members in a professional way Responsible for management of resourcing requirements (attrition and retention) Governance of knowledge availability and quality of service Act as a role model for their direct reports Ensure the workload of incoming customer queries is distributed equally in the team and the workflows and queues are managed properly (via floorwalking, remote management, etc) Experience & Education: 8 to 10 years of experience. Bachelor’s degree in information security, Computer Science, or bachelor’s degree in a relevant field or equivalent work experience. Skills: Advanced knowledge of Microsoft Applications Coordinates, organizes and prioritizes work activity for self and others Excellent proven customer service skills Excellent administrative skills and ability to analyze data and produce reports Excellent Interpersonal, literacy and numeracy skills Confidence building relationships with key stakeholder and senior management Team player with collaborative and supportive style Business focused oral and written communication skills Good (working) knowledge of relevant business systems e.g. SAP (new systems/ acceptance and promotion) Excellent coaching and communication skills with a proactive approach to solutions Raise and support improvements ideas (both on resource/environment/systems) Ability to do the job independently Ability to prioritize and work on tight timelines Ability to support operations manager in managing the account Ability to act as the deputy of the Operations Manager whenever required both internally and externally Open to work in a 24/7 work environment

Hands on working experience of L2 End User Computing/Desktop Support. knowledge of Windows 7 & Windows 10 administration, Active Directory, Group Policies, Office/Microsoft 365.L1 Administration of Windows Server 2012 & 2016 Operating systems installation, maintenance, imaging & security patching Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, Client, Zebra etc Desirable Skills: Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. Asset & inventory management

Responsibilities and Job Description The IT responsible controls, coordinates and supports IT activities of a location. Provides IT services based on Corporate guidelines and in accordance with the Continental IT management. She/he is responsible for planning and operating all IT applications of the locations in correspondence with the Divisions IT strategy. Support local/regional in digitalization projects and industry 4.0 projects. Support the implemention of production management systems and be able to apply new technologies to meet the needs of smart factory. Use digital tools to solve problems or provide related support. Manage local IT Projects Support and implement global projects in Local Locations. Develop and optimize IT processes to compliant with cyber security. Hands on experience in Windows and MacOS, including VM platform. Experience in PowerBI, Basic Knowledge in Mendix, RPA & Local Code Application IT Training to Local Users Support user departments in dealing with applications and systems Actions to ensure compliance with agreed-upon standards Co-Ordinating with IT Service Desk. Desktop Management, Mail Service Management, Server Management, Local Area Network Engineering: Interface to Non-Continental-Server and Clients service provider Control external provider in terms of contractually agreed-upon service level / performance standards Advices on questions touching on data protection, Cybersecurity and data security. Co-Ordinating with Central IT Team for IT Services. MS 365 Tool Knowledge (Outlook, OneNote, MS Team, OneDrive etc.) Qualification Requirement Good communication in English & Hindi Bachelor Degree in Information Technology with Minimum 5 years of experience Familiar with IOT, RFID Technology, etc Familiar with SAP, Medix, RPA Knowledge in PowerBI Strong Sense of Teamwork & Problem Solving Knowledge about IT Service Management (ITSM) concepts and processes Desktop Management (OS, Software, Remote Control, Asset management, Service Desk setup). Windows Server Management (DNS, DHCP, Exchange, Proxy, Radius, Active Directory, Group Policy, Print, Backup etc.) Windows Client OS & Microsoft office and Client applications Desktop Management (OS, Software, Remote Control, Asset management) Local Area Network basic knowledge and hands on support (WAN, SD WAN, Firewall, Topology, Cabling, Fibre etc.) Knowledge about IT Service Management (ITSM) concepts and processes Experience in implementing IT Projects Well-developed communicative skills, ability to work in Team IT Hardware Troubleshooting (HP, Dell etc.)