IAM Analyst - Identity & Access Management

Job Description

IAM Analyst - Identity Access Management Posted: 12/05/2025 Closing Date: 12/06/2025 Job Type: Permanent - Full Time Location: Mumbai Job Category: IT Job Description Are you ready to grow your career in our global tech hub Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with! Due to recent international acquisitions, our business has seen great growth, and as a result, we are now seeking a driven and engaging IAM Analyst - Identity Access Management to join our team. This is a key position that will have you managing and truly partnering with a portfolio of our current clients. This is a fantastic opportunity for an experienced IAM Analyst who wants to engage with their customer; you ll become a part of their business and provide high-quality, market-leading advice and value-added service. So, what s the job You will assist in the User Access Review (UAR) process, including setup, execution, and follow-up. This role will specifically focus on Privileged User Access Management. Youll maintain identity governance controls for timely access provisioning and de-provisioning. Youll assist with privileged access management for critical systems and infrastructure. Youll implement and manage role-based access control (RBAC) across systems. Youll resolve access-related issues in a compliant and timely manner. Youll maintain documentation of access controls, roles, and workflows. Youll collaborate with audit, compliance, and IT security teams on access inquiries. Youll assist in onboarding applications into identity governance. Youll contribute to continuous IAM process, control, and reporting improvements. Youll track IAM operations with access metrics and dashboards. Youll perform periodic certifications of accounts and entitlements for compliance. Youll support access recertification automation and process improvements. Youll monitor IAM systems for anomalous activity and escalate incidents. Youll promote user education on access control best practices. Youll contribute to risk assessments and control gap analysis. Youll liaise with stakeholders to define access requirements and segregation of duties. Youll assist in developing and testing IAM disaster recovery plans. Youll evaluate and provide feedback on new IAM tools and features. And what are we looking for Youll have 3+ years of experience in IAM, access control, or IT security operations. Youll possess knowledge of IAM concepts, including UAR, RBAC, PAM, and least-privilege access. Youll have experience with identity governance platforms (e.g., SailPoint, Saviynt, or similar). Youll be familiar with Active Directory, Azure AD, and enterprise authentication systems. Youll understand compliance and audit requirements related to access management. Youll demonstrate strong analytical skills and attention to detail. Youll be able to work both independently and collaboratively in a global team environment. Youll have effective communication skills, both written and verbal. So, why choose us We value optimism, caring, togetherness, reliability and determination. We have more than 2600 employees worldwide: we re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you re sick), volunteer leave and a comprehensive paid parental leave scheme. We also offer some other perks, including: Mediclaim insurance cover in case of any health emergency Coverage under group personal accident insurance Flexible and compressed work weeks and hybrid working options. Generous range of paid leave - 21 annual leave days, 6 sick leave days, 12 public holidays An extra day off for you to take on your birthday or your annual work anniversary. Apply today and let s go great places together! #LI-Hybrid If you are interested in applying for an internal position, please familiarise yourself with the Internal Applications section of the Recruitment Selection and Separation policy. You can find this policy on the People Culture SharePoint here .