Human Resource Executive

Role & responsibilities

Job Summary:

Responsibilities:

1. Recruitment and Staffing:

• Collaborate with department heads to determine staffing needs for both catering operations and boarding/lodging facilities.
• Develop recruitment strategies and oversee the hiring process for various positions, including chefs, kitchen staff, servers, and residential supervisors.
• Conduct interviews, screen candidates, and coordinate job offers.
• Ensure smooth onboarding procedures for new hires, including accommodation arrangements.

2. Employee Onboarding:

• Develop and implement effective onboarding processes for new hires, including orientation sessions and provision of necessary resources.
• Coordinate with various departments to ensure a smooth transition for new employees into their roles.
• Facilitate the completion of required paperwork, including employment contracts and benefits enrolment forms.

1. Employee Relations and Boarding Facility Management:

• Act as a liaison between management and employees, addressing concerns related to work, accommodation, and residential living.
• Maintain a conducive and harmonious living environment within the boarding and lodging facilities.
• Oversee room allocations, check-ins, and check-outs, ensuring compliance with occupancy regulations.
• Address resident inquiries, issues, and grievances promptly and professionally.

2. Training and Development:

• Identify training needs for catering and residential staff and develop training programs accordingly.
• Conduct training sessions on food safety, hygiene standards, customer service, and residential facility management.
• Monitor employee performance and provide feedback for continuous improvement.

3. Statutory Compliance:

• Ensure compliance with labour laws, health and safety regulations, and other statutory requirements related to employment and residential facilities.
• Maintain accurate records and documentation for regulatory audits.
• Stay updated on changes in legislation and implement necessary policy revisions.

4. Performance Management:

• Develop and implement performance appraisal systems for catering and residential staff.
• Provide guidance to managers on performance management techniques and goal setting.
• Address performance issues and implement improvement plans as necessary.

5. Administrative Tasks:

• Manage HR administrative tasks, including payroll processing, benefits administration, and personnel file management.
• Coordinate employee benefits programs, including housing allowances and subsidies.
• Prepare reports and presentations on HR metrics, compliance, and facility management for management review.

Qualifications:

• Bachelor's degree in human resources management, Business Administration, or a related field. Master's degree preferred.
• Proven experience in HR management, preferably in the food service or hospitality industry, with exposure to staff boarding and lodging facilities.
• Strong knowledge of employment laws, regulations, and HR best practices.
• Excellent interpersonal and communication skills, with the ability to interact effectively with employees at all levels.
• Strong organizational skills and attention to detail.
• Proficiency in HRIS (Human Resources Information Systems) and MS Office Suite.

Additional Requirements:

• Flexibility to work in a dynamic environment and manage multiple priorities.
• Ability to maintain confidentiality and handle sensitive information.
• Understanding of residential facility management practices and regulations.
• Certification in HR management or relevant professional accreditation is a plus.

This job description outlines the comprehensive responsibilities of an HR Executive within an industrial catering unit, including staff boarding and lodging facility management and statutory compliance. The HR Executive plays a crucial role in ensuring the smooth operation of catering services while providing a comfortable living environment for staff and adhering to legal and regulatory requirements.